ATSU - Enrollment Services Coordinator MO

A.T. Still University
Missouri, United States
Salary Not Specified
Mar 06, 2020
Employment Type
Full Time

A.T. Still University is seeking an Enrollment Services Coordinator for the Kirksville, MO campus. The Enrollment Services Coordinator reports to the Assistant Director Student Financial Aid-Enrollment Services and will be responsible for assisting in the administering the University’s federal financial aid programs.

Major job duties include:

  • Daily responsibilities:
    • Coordinating financial aid packaging and processing
    • Sending award letters and follow-up
    • Complete review of ISIRs for all students (resolve SSN issues, selective service and default notices, etc.)
    • Complete private loan certifications
  • Weekly or monthly responsibilities:
    • Review aid adjustment due to scheduling changes
    • Track students' progress in FA process and notify them of incomplete steps
    • Review withdrawals and calculate return to Title IV refunds
    • Other duties as assigned
  • Occasional duties or responsibilities:
    • Cross train and provide back up support during peak times as requested
    • Remain current on all institutional, state, and federal regulations
    • Participate in regular Enrollment Services training and professional development on best practices to ensure compliance which may include minimal travel
    • Represent Enrollment Services at on-campus events as requested.


  • 2-3 years: Experience working in an administrative environment

  • Prior experience demonstrating good customer service skills

  • Proficient computer skills, using MS Word and Excel

  • Knowledge of financial aid management systems and/or student information systems (National Student Loan Data System-NSLDS, Communication Origination and Disbursement-COD, CampusNexus or similar student information system)

  • Strong verbal and written communication skills

  • Must be detail-oriented, with the ability to self-manage a heavy student appointment schedule during peak times of the year

  • Strong computer skills

  • Strong interpersonal skills, including the ability to cultivate and manage relationships with students

  • Organized and able to work under pressure in order to meet work load

  • Ability to problem solve and collaborate with other departments

  • Ability to effectively communicate and enforce policies in a courteous tactful manner

  • Maintain confidential information

The starting pay range for this position is $14.38 per hour. Required application documentation includes cover letter, resume, and college transcripts.

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