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Director of Systems and Networking

Amherst College
Massachusetts, United States
Salary Not specified
Posted Date
Jun 25, 2022

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Position Type
Faculty Positions, Education, Other Education
Employment Level
Employment Type
Full Time
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Amherst College

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Director of Systems and Networking position. The Director of Systems and Networking is a full-time, year-round position, starting at $135k-commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value and will work toward supporting a broadly diverse community.

The Director of Systems & Networking provides strategic and operational leadership for the College's information technology (IT) infrastructure services, including server, storage, wired and wireless networking, information security, telecommunications, the College's internet connection, several data centers, and cloud-based resources.

Reporting to the Associate Chief Information Officer (ACIO), the Director oversees the day-to-day operation of the server, network, and telecommunications infrastructures, assists in developing the strategic direction for infrastructure enhancements, and leads and supervises a diverse high-performance team. The Director leads in establishing overall technical and network architectures; implements security and operational requirements and standards; oversees ongoing system, network, telephony and data center operations; develops and executes annual budgets; and enhances current department strategies, standards, processes, and procedures.

Summary of Duties and Responsibilities

Infrastructure Services

  • Supervises a diverse team to design/engineer infrastructure and production upgrades and initiatives, help select technologies, as well as providers/products/sourcing options in the service of the college's short and long-term strategic goals.
  • Works towards an inclusive work culture that fosters a collaborative environment and embraces diversity, equity and inclusion
  • Manage and oversee major infrastructure and service upgrades, including proper testing, scheduling, and communications.
  • Provide oversight and manage workflow to ensure deadlines are met. Report on projects, staff and departmental work status regularly.
  • Develop, implement, and maintain policies and procedures for infrastructure administration and ensure compliance with organizational standards and industry best practices and methodologies.
  • Work closely with the ACIO on technology infrastructure strategy, solutions, resources, budget, and compliance.
  • Lead the development, maintenance, testing and evaluation of appropriate disaster recovery and business continuity plans for the College's IT infrastructure.
  • Develop, oversee, and maintain up-to-date system and network documentation and inventories.
  • Guide evaluation of on-premise and cloud-based systems for applicability in the College enterprise.
  • Ensure secure, highly resilient, available, and performant server, storage, and network infrastructures.
  • Manage the relationship between the College and various managed services providers.
  • Work with ACIO to Develop key performance indicators for the network, servers, and storage. Build and maintain processes to monitor them.
  • Work with CISO to mature security practices, assure the College infrastructure adheres to industry standards and compliance requirements, and assist with incident response, business continuity, and disaster recovery efforts as needed.

Systems Administration

  • Maintain enterprise servers and perform hardware and software maintenance operations including installation, configuration and support of server hardware, software and data backup and disaster recovery
  • Proactively monitor and tune server and network performance
  • Perform Windows and Linux server administration and maintenance
  • Design, troubleshoot and maintain enterprise virtualization and network platforms
  • Implement and maintain cloud-based systems
  • Implementation and maintenance of enterprise SAN hardware and software systems
  • Arrange for or perform daily system monitoring; verify integrity and availability of hardware, server resources, systems and key processes.



  • Bachelor's Degree, or 10 years of relevant experience in lieu of a degree
  • 8 years of relevant experience
  • Strong leadership, team building and supervisory skills and experience
  • Project management experience supporting large, complex systems
  • Broad and deep knowledge of infrastructure technologies and IT service methodologies.
  • Experience building, maintaining and regularly testing business continuity and disaster recovery plans.
  • Experience with systems authentication integration practices including AD, LDAP, and SSO technologies such SAML.
  • Excellent organizational, time management, problem solving and analytical skills
  • Strong written and verbal communication, collaboration and interpersonal skills
  • Commitment to or experience working with a diverse community


  • Project management certification
  • Knowledge of ITIL concepts and best practices
  • Experience managing data center facilities including UPS, HVAC and backup generators.
  • Experience with data center design
  • Experience with formal project management methodologies
  • Experience working in a higher education environment

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College requires all employees to be fully vaccinated for COVID-19 (medical and religious exemptions may apply).

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen)

Review of applications will begin immediately and will continue until the position is filled.

To find information about job group and level (JGL) follow this link.


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