Special Services Generalist

Amherst College


Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Special Services Generalist position. The Special Services Generalist is a full-time, year-round position, starting at $19.93-commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Special Services Generalist supports the efforts of Special Services and Custodial Services to set up special events, move offices and provide general trucking both on-campus and off-campus. This position is the secondary contact person responsible for obtaining detailed information regarding special events and office moves from the customer. The person in this position is also responsible for inputting the information into the facilities work order system as well as tracking the materials and hours.

Work schedule: The position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed. In the event of inclement weather or an emergency, support occurs in either providing materials (snow blowers, wet vacuums) or in participating.

Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and as such, a flexible schedule with extended shift times may be required. This person must be able to work weekends or extended hours to support special events or last minute requests. The work schedule may vary and corresponds to the College's operational needs, but generally is Monday through Friday, 6 am-2:30 pm.

Summary of Duties and Responsibilities

• Primary responder for Special Event set-ups and office moves. Interacts with the customer to obtain more detailed information. Receives and manages work orders utilizing technology (tablet) to communicate with customers through facilities work order system.

• Perform safe operation of college vehicles, in most cases drive a truck that exceeds the gross weight of 10,000 pounds. General trucking duties include but, not limited to, transporting furniture, appliances, custodial supplies, books, and mailings. Daily inspect the vehicle and maintain the vehicle safety log book. Report repairs immediately to the Supervisor and Service Center to enable the work to be scheduled (for repairs involving safety-related items the driver is to not operate the vehicle).

• Perform general custodial duties necessary during office moves and when short-staffed. Maintaining storage spaces, and monitoring equipment which includes Amherst College vehicles to insure they are kept in good working order. Maintaining an accurate inventory of chairs, tables, hand-trucks, dollies and specialized tools.

Qualifications

Required:

• Valid Driver's License and successful credentialing is required in order to operate college vehicles
• Valid Dot Medical Card or the ability to obtain within 3 months
• General knowledge of equipment maintenance and repair
• Basic knowledge in operating hand tools necessary for assembling and moving items
• Basic familiarity with computer usage, including email and internet
• Strong customer service, organizational and time-management skills including the ability to plan, organize and multi-task when priorities change frequently
• Demonstrated verbal and written communications skills including ability to follow written and verbal instructions
• Commitment to diversity and inclusiveness
• An acceptable criminal offender records information (CORI) check
• Successful completion of pre-employment physical and lift test

Preferred:

• High School diploma or equivalent
• 1 year of related vehicle operation and equipment use

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs . Please be sure to upload all requested documents in the first step of the application process. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled.

Amherst College requires all employees to be fully vaccinated for COVID-19 (medical and religious exemptions may apply).

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

To find information about job group and level (JGL) follow this link.

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