Adult Education Center Office Assistant

Johnson County Community College

Position Title
Adult Education Center Office Assistant


Department
Continuing Education & Workforce Development



Position Type
Part-time Temporary, Non-Exempt


Number of openings
1



Work Schedule, Hours per week
Mondays and Wednesdays 5:00 PM to 9:00 PM (August-May), 8 hours per week



Position Grade
LVL2



Pay Range
$15.00-$18.75 per hour (actual pay depends on qualifications)



Location
West Park Center



Benefits Category
No benefits

JCCC Benefits Information



Job Summary
Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Serve as the first point of contact for visits to the Johnson County Adult Education center and provide office and classroom support to ABE/GED/ESL instructors and JCAE leadership. This includes greeting the public and providing routine program information (by phone and in person) about enrollment and participation in ABE/GED/ESL classes. The Office Assistant works at the front receptionist desk of the center as a primary point of contact for issues regarding the safety and security of the facility. The Office Assistant registers students for classes, accepts payments and applies standard bookkeeping procedures, organizes and manages records, files and forms (including files containing protected student information) for teachers and staff; communicates logistics relating to safety, security, facilities and technology needs; and assures availability of supplies and printed materials for instructors. The Office Assistant also provides assistance to classroom instructors. Finally, each Office Assistant typically manages one or more ad-hoc or recurring project on behalf of the program (e.g., development of event logistics, backup support of State database). Complete day-to-day duties using effective communication, organizational and time management skills; and perform confidential and specialized duties accurately.



Job Duties
Job duties include but are not limited to:

• Staff the front desk and monitor the entrance to the center. Greet the public and provide program information (by phone and in person) about enrollment and participation in ABE/GED/ESL classes. A frequent challenge of the role is providing program information to non-native English speakers.
• Lead and/or assist with safety, security, and emergency preparedness procedures. Communicate logistics relating to safety, security, and facilities needs. Ensure that all students and staff have safely excited the center and that the front doors are locked and secure after evening classes dismiss.
• Assist classroom instructors with student outreach, classroom materials, and information. Assure availability of supplies and printed materials for instructors.
• Provide support to instructors by tracking student attendance hours and other required data in a statewide database for the purpose of monitoring, tracking, reporting, and maintaining funding. May also assist with the entering or verification of data into a state database. Practice proper file security of confidential records.
• The Office Assistant registers students for classes; accepts payments and applies standard bookkeeping procedures; organizes and manages records, files and forms for teachers and staff.
• Provide support to JCAE leadership through one or more ad hoc or recurring projects involving process definition/refinement, event planning, data/records/systems management or use, document creation/production or similar involving deadlines, collaboration and overall management of timely, quality outcomes.

Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.



Required Qualifications
High school graduate or equivalent
2 - 5 years' experience performing similar work in an office setting
Heart for the mission of adult education
Positivity and ability to manage unexpected events with calm, sound judgment. Full proficiency in customer service and customer relationship management
Very strong interpersonal skills with a very diverse clientele, including diplomacy in managing conflict and effective communication with non-native English speakers and individuals from other cultural backgrounds
Proficiency with Microsoft Office and other software
High initiative, strong work ethic
Skilled in managing confidential information and program records
Strong organizational skills: ability to prioritize and to work on numerous projects simultaneously; flexibility
Reliability and dependability, including on-time arrival and departure with minimal exceptions


Preferred Qualifications
Proficient in use of Xen Direct, SharePoint, AESIS, databases and other custom applications.



Required application documents
Resume



Disclosures
Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.

In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College (JCCC) is an Equal Employment Opportunity Employer. JCCC provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email hr@jccc.edu.

For a summary of all disclosures (Background Check, Clery Act, ADA, EOE, etc.) refer to the links on our Careers Page.


To apply, please visit: https://careers.jccc.edu/en-us/job/494869/adult-education-center-office-assistant


jeid-686566d63d532040b9013884473d27c8