Director of Housing
The University of Tennessee at Martin
The Director of Housing at the University of Tennessee at
Martin, under the direction of the Assistant Vice Chancellor for
Student and Residential Life, is responsible for the overall
vision, strategic planning, assessment, administration and
operation of a comprehensive housing program.
Vision and Leadership
- Coordinate the availability of resources necessary for the
effective delivery of services and programs. Ensure all functional
areas of the Office of Housing work seamlessly to provide a quality
- Develop and monitor activities, policies, and procedures
supporting the mission and purpose of the department and
- Coordinate with Facilities and Physical Plant operations for
all projects relating to planning, construction, custodial
services, maintenance, and grounds.
- Oversee the room selection process and occupancy management
- Coordinate departmental assessment efforts.
- Direct and evaluate programs and services to ensure alignment
with academic initiatives, departmental objectives, and strategic
- Serve as the primary liaison for the Office of Housing among
internal and external stakeholder groups providing organizational
information and representing the interests of the department.
- Cultivate and maintain effective working relationships with the
units of the Division of Student Affairs and other campus
- Be a visible and active participant in campus-wide sponsored
activities, including weekend and evening events.
- Serve on search committees for positions outside the
- Provide service to the university through participation on
- Directly supervise 5 Hall Directors, 1 Apartment Manager, 1
Facilities Coordinator, 1 Custodial Supervisor, 1 Maintenance
Supervisor, 5 Administrative Assistants, and 1 Marketing
- Indirectly supervise up to 20 full-time staff and 60 student
- Communicate staff issues or challenges to supervisor.
- Coordinate staff development activities and retreats.
- Exercises supervisory authority, including hiring, managing
conduct and performance, and approving payroll and work
Policies and Procedures
- Annually update housing leases.
- Annually update the Housing Handbook.
- Annually update staff training manuals.
- Oversee residence hall opening and closing operations,
- Annually review exemptions to the live-on requirement for
- Oversee coordination of systems and timelines dealing with
assignment procedures, billing, payroll, and other procedures.
Fiscal and Budget Management
- Oversee a $7.5 million budget for the Office of Housing.
- Exercise full authority for all departmental budgets, purchase
requisitions, capital expenditures and employee payroll.
- Monitor financial and occupancy reports.
- Ensure that fiscal and budget polices are appropriately
developed, reviewed, and followed.
- Develop annual and long-range budgets.
- Make recommendations regarding annual room rates, rate
schedules, and long-range funding.
- Plan and forecast revenue and expenses.
Student Conduct and Crisis Response
- Review all student incidents and determine appropriate
referrals to the student conduct process.
- Collaborate on cases with the Office of Student Conduct and
Care, Student Health and Counseling Services, and University
- Assist in the case follow up for the Care Team.
- Assist in coordinated response to Clery Act and Title IX
- Seek proactive measures to advocate and care for on campus
- Serve on an on-call rotation for the Crisis Response Team.
- Coordinate response to all crisis situations, involving housing
facilities or incidents impacting on campus students.
- Master’s Degree in Higher Education Administration, College
Student Personnel, Leadership, or other closely related field.
- Five years of progressively responsible experience in
university housing leadership, or an equivalent combination of
education, training, and experience.
- Supervisory experience
- Advanced knowledge of financial analysis, human resources and
risk management as it relates to housing programs and
- Demonstrated ability to manage multiple facilities, programs,
budgets and staff.
- Excellent skills in conflict management techniques.
- Skills in establishing and implementing customer service
- Ability to conduct department wide assessment to evaluate the
impact of housing services on academic success and over all
well-being of student.
- Exceptional communication skills including the ability to write
clear and concise reports and correspondence.
- Interpersonal skills to work effectively and establish
collaborative working relationships with persons from diverse
backgrounds and at various organizational levels within and outside
- D. in related field.
- Experience in financial modeling, budget management, and
- Experience in crisis management.
- Demonstrated skills in use of technology such as RMS, Roompact,
Runway, IRIS, Banner, etc.
Application Process: Applicants must apply online at www.utm.edu and attach a cover letter,
resume, and references.
Application Deadline: Review of applications will begin on
July 12, 2022
The University of Tennessee is an EEO/AA/Title VI/Title IX/
Section 504/ADA/ADEA institution in the provision of its education
and employment programs and services. All qualified applicants will
receive equal consideration for employment without regard to race,
color, national origin, religion, sex, pregnancy, marital status,
sexual orientation, gender identity, age, physical or mental
disability, or covered veteran status.