Receptionist (Administrative Support Assistant I), College of Education Dean's Office

Receptionist (Administrative Support Assistant I), College of Education Dean's Office
California State University, San Bernardino


Job No: 515277
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time




About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

Our vision in the College of Education is, “To be the premier provider of teachers, counselors, and educational leaders” in the area. As we embark on the new and exciting adventures ahead, we hope to impact the Southern California communities and our state at large through graduates who would serve our communities with passion, compassion, and excellence.

Job Summary

The Administrative Support Assistant will serve as the receptionist in the College of Education Dean's Office under the direct supervision of the College Dean while receiving lead direction from the Administrative Analyst.

Responsibilities include but are not limited to:

• Bring a level of professionalism to the receptionist position, offering a warm, welcoming, and customer service focused atmosphere.
• Take the lead role in answering phones, assisting students, faculty, staff, and office visitors to provide appropriate information and/or guidance related to questions and processes.
• Act as the back-up receptionist for the College of Education Jim and Judy Watson Student Services Office as needed.
• Maintain knowledge regarding various programs, events etc. to be able to appropriately direct inquiries.
• Assist students and faculty with all student forms/processes while maintaining knowledge on policies and procedures related to these processes.
• Participate as an active team member to assist the team in meeting goals for successful outcomes.
• Maintain current knowledge of purchasing policies and procedures. Assist with completing purchases through various processes including requisitions, procurement cards and other ways deemed appropriate from Procurement Services and/or Accounts Payable.
• Provide administrative support for a variety of events held by the college which may include arranging for hospitality, parking, space reservation, etc. Events may be during the evening, on weekends and/or at another location.
• Provide a variety of other duties related to the administrative support needs of the college dean's office. Duties may include but are not limited to pay warrant distribution, mail distribution, faculty leaves, faculty ballots, room reservations etc.

Employment Status: Full-time, Probationary, "Non-Exempt" position (with the possibility of converting to permanent).

Application Review Deadline: This position will remain open until filled. Applicants will be reviewed beginning July 5, 2022.

Work Schedule

Monday through Thursday, 9:00 am to 5:30 pm and Fridays, 8:00am to 4:30pm. Occasional evenings and weekends for events. Summer schedule will be Monday - Thursday, 7:00am - 5:30pm.

Key Qualifications

• Basic knowledge of applicable university infrastructure, policies, and procedures.
• Working knowledge of English grammar, spelling, and punctuation.
• Ability to use standard office equipment.
• Ability to use standard word processing and related computer software packages.
• Ability to identify and solve standard problems and refer more complex problems to appropriate staff.
• Ability to perform basic mathematical functions.
• Fundamental writing and presentation skills to effectively communicate standard information.
• Ability to respond to routine inquiries and explain standard policies and procedures to others.
• Reading and comprehending, writing, communicating verbally, reasoning and analyzing.
• Ability to maintain a Procurement card.

Education and Experience

• High School diploma or its equivalent AND one year of experience in general office clerical or secretarial work or the equivalent.
• Valid CA driver's license and insurance.

Salary

Anticipated Hiring Range: $3,120 per month

Classification Salary Range: $3,120 - $3,829 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


To view full description and to apply, visit: https://www.csusb.edu


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