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Chief People Officer

University of the Pacific
California, United States
Salary Not specified
Posted Date
Jun 23, 2022

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Position Type
Administrative, Business & Administrative Affairs, Human Resources Administration
Employment Level
Employment Type
Full Time
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University of the Pacific is seeking a dynamic executive to serve as Chief People Officer (CPO) and serve as a steward of the university’s mission. The CPO will provide strategic leadership for the human resources function in service to the university’s administrators, faculty, and staff across its three campuses (Sacramento, San Francisco, and Stockton, California), acting at all times as the steward of employee resources in service to the university’s mission. The CPO will build and lead a world-class human resources function that focuses on talent acquisition and development and includes benefits and compensation, employee education and development, human resources information systems (HRIS), employee and labor relations, records management, and recruitment, with approximately 20 full-time employees who deliver well-conceived and well-designed services to the university’s employees.

The university’s structure and its academic culture require the CPO to lead through a combination of influence, strong partnering, business acumen and the demonstration of exceptional functional expertise. In this culture, they will require excellent communication skills, the ability to interact effectively with a wide range of constituents and the demonstrated ability to negotiate and advocate in a manner that advances the mission of the university. The CPO will lead a strategic, transparent and customer services-oriented human resources function characterized by functional and operational excellence. The ideal candidate will translate broad strategies into specific structures, plans and processes that support strategic priorities and implement them in a measured and focused manner that enhances organizational effectiveness. They also will drive operational, strategic, and financial results, working closely with university leaders to align human resources, financial and operational systems for optimal efficiency.

Key Responsibilities

  • Support the university’s educational mission and aspirations for growth by delivering world-class human resources support and services across all three campuses.
  • Assess, design, and execute a playbook and road map for human resources that enables, empowers and liberates the institution to achieve its mission and growth objects.
  • Play a leadership role in the university’s support for a fair employment environment where diversity and respect for others are core values.
  • Continue to develop a world-class human resources team to create an environment in which human resources professionals partner with the university as expert advisors to business, administrative, and academic units and deliver value to clients through consulting, coaching, creative problem solving, proactive interventions and service excellence.
  • Develop innovative and cost-effective human resources policies and programs that are focused on recruiting and retaining the best employees and that encourage the development and retention of the best talent.
  • Fully leverage technology in the design and delivery of services and in the generation of management and data reporting.
  • Work to develop operationally effective human resources systems that link directly to and clearly with the university’s financial systems and objectives.
  • Create client service-centric avenues for communication that disseminate information in a timely, accessible, and user-friendly way.
  • Support the university Board of Regents, as necessary, in addressing staff and faculty compensation, benefits and other employment issues; present information, issues, proposals and policy analyses regarding human resources matters.
  • Oversee the negotiation and implementation of collective bargaining contracts with unions and bargaining units.


  • A bachelor’s degree is required. A master’s degree is preferred.
  • Minimum 10+ years of experience in human resources management, preferably in higher education.


  • Background in compensation, benefits, labor/union relations, HRIS and employee relations.
  • Ability to interact comfortably with a wide range of university stakeholders and be effective at interacting with employees at all levels.
  • Ability to develop excellent rapport with administration and faculty leaders, the leadership of the unions representing university staff, faculty, trustees, university officers and third-party vendors, including health and welfare insurance brokers and retirement plan investment managers.
  • Track record of success in negotiation and advocating contracts and relationships that meet the mission of the university and the needs of faculty and staff.
  • Understanding of an academic research environment and the relations between a central business function and the teaching and research mission of the university.
  • Significant experience and success working in a large, complex, decentralized organization with diverse populations, including direct management experience.
  • Strong understanding and the ability to navigate California labor law and working knowledge of regulations and laws governing California state employee programs, including equal opportunity enforcing regulations and laws.
  • Demonstrated skill and ability to create a shared vision for the human resources function and lead and inspire staff to execute the organization’s commitment to the university and its diverse constituencies.
  • Demonstrated record of being fully dedicated to internal clients and designing a human resources function that helps to develop and implement better people management practices.
  • Proven ability to actively identify gaps and propose and implement changes necessary to cover risks.

Applications should consist of a substantive cover letter outlining relevant experience and highlighting areas of success, résumé or curriculum vitae, and a list of five professional references with full contact information. No references will be contacted without the explicit permission of the candidate. Inquiries or interested parties should send information directly to Kaylee Hileman at

Screening of applications will begin immediately and continue until the completion of the search process.

Further information can be found at

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