Senior Advisor for Johns Hopkins Public Safety

General Summary/Purpose:

JHPS is an organization that covers an extensive variety of institution-wide activities. JHPS is responsible for the oversight of security operations and investigations on the campuses of Johns Hopkins University and Johns Hopkins Medicine. Reporting directly to the Vice President for Public Safety, the Senior Advisor provides leadership, policy guidance, and high-level functional support of field operations for the JHPS command structure across JHU and JHHS. This position ensures that a strong customer- and community-oriented culture is supported and strengthened across the JHU and JHHS footprint through the policies and practices developed within Public Safety and the associated training and infrastructure put in place. It will also ensure this culture forms the basis of departmental strategy building toward accreditation, advising on policies and protocols needed for that department to model national best practices in university public safety.

This position collaborates with members of the Public Safety team, University and Health System leadership, managers, staff, students, and faculty across Johns Hopkins to conduct internal investigations and work to prevent or respond to losses or other incidents. The Senior Advisor keeps the Vice President for Public Safety apprised of any concerns and issues regarding JHU and JHHS Public Safety and provides on-site Public Safety leadership in the absence of the Vice President. This role serves in an on-call capacity during non-business hours, to ensure a stable public safety presence across the institution.

Through delegated authority of the Vice President for Public Safety, the Senior Advisor also conducts open inspections of all aspects of security operations, preparation, and planning related to rapid redeployments, special event planning, and enhancement of current security infrastructure.

Specific Duties & Responsibilities:

• Works through JHPS command structure to support the development of customer-and community-oriented professional culture among the employees, and contractors of the institution, one which seeks to model national best practices in university public safety.
• Supervises
• Public Safety Special Services which include Investigations, the Special Resources Unit, and the K-9 Unit
• Crime Statistic and Clery Reporting
• JHPS Enterprise-wide training

Minimum Qualifications (mandatory):

• Bachelor’s degree.
• A minimum of 7 years of experience in law enforcement, corporate security management, public safety, or a closely related field.
• Additional related experience may substitute for required education and additional education may substitute for required experience, to the extent permitted by the equivalency formula.
• Demonstrated experience building consensus, working with teams, emotional intelligence, adaptability, and working independently within a fast-paced, changing environment, with multiple stakeholders.
• Demonstrated investigative experience and sound judgment.
• Must be able to work a variety of shifts as required.

JHU Equivalency Formula:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis.
For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

Preferred Qualifications:

• Knowledge of national best practices in public safety, including trauma-informed and other public health-informed approaches, is strongly preferred.
• Knowledge of security-related regulations is strongly preferred.
• Knowledge of university public safety operations is strongly preferred.
• Ability to develop, implement, and administer policy directives relevant to the security program.

Special Knowledge, Skills, and Abilities:

• Ability to manage challenging situations.
• Proven ability to think and make appropriate decisions/judgments on his/her own.
• Ability to respond appropriately to emergencies, ad-hoc situations, and work under pressure.
• Must have strong verbal and written skills, and interpersonal skills.
• Excellent public relations and diplomatic skills are required.
• Ability to speak at community meetings or other forums, at the request of the VP of Public Safety.
• Must be computer literate and proven knowledgeable in Microsoft Office applications/programs.
• Good organizational skills and ability to prioritize work.
• Ability to address, de-escalate and resolve conflicts.
  

Competencies

• Customer Service Orientation: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Collaboration: Works effectively and constructively with others; shares time, energy, and knowledge with others to ensure they can succeed.
• Time Management: Ability to manage competing, high-priority demands, prioritize workload, and manage projects and multiple responsibilities against strict deadlines.
• Relationship Building: Maintains and fosters relationships within, across, and external to organizational boundaries.
• Conflict Resolution: Strong persuasion and conflict resolution skills. Ability to remain calm and professional under stress and during emotionally difficult employee matters.
• Inclusion: Demonstrates awareness and respect of cultural and individual values; appreciates and leverages the strengths of others to accomplish goals.
• Problem Solving: Applies critical-thinking skills to solve problems by generating, evaluating, and implementing positive solutions.
• Organization Knowledge: Understands the vision, mission, and values of an organization in order to achieve success.
• Effective Communicator: Provides regular, consistent, and meaningful information; listens carefully to others and ensures messages are understood.
• Management Capabilities: Knowledge of administrative and office procedures and technology systems and workplace terminology.

Specific physical requirements for the job:

• Must be physically mobile and have the ability to walk and participate in foot patrols.
• Successfully complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.

Supervisory responsibility:

• (5) Direct reports: Director of Special Services, Coordinator for Clery Reporting, Crime Data Analyst, Director of Training, and an Executive Specialist
• (4) Indirect reports: Leads for Investigations, Special Resources Unit, and the K-9 Unit, and the Assistant Coordinator for Clery Reporting