Senior Office Assistant

Senior Office Assistant

Internal Position Title: Senior Office Assistant

Posting Number: S01806

Department:: Student Life

Position Type: Staff

Job Family: Classified

Summary:
The Administrative Assistant for the Division of Student Life provides clerical support and assists with day-to-day operations of Student Conduct, and Title IX & Compliance.
Collaborative skills which cultivate internal and external partnerships that achieve excellence in student success outcomes, community engagement, and a highly engaged team-based culture are paramount in this role. This position requires in-depth knowledge of student conduct, Title IX, compliance procedures, and good judgment in regard to handling a variety of situations with students, faculty, and staff. The Administrative Assistant must maintain the highest standards of confidentiality and will be responsible for making appointments, answering phone calls, and working with the confidential database/scheduling system, Maxient. The Administrative Assistant provides front-office customer service, ensuring that all are assisted in a welcoming manner.Additionally, the successful incumbent will work with both, the Student Conduct Coordinator, and the Title IX & Compliance Coordinator regarding the communication of all outreach materials. The Administrative Assistant will report directly to the Dean of Student Life, but the primary direction and guidance will be from the Student Conduct Coordinator, and the Title IX & Compliance Coordinator.
CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 14 paid holidays each year.

The College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.

The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County, CLC was ranked #15 on the Forbes list of Top 100 Employers in the State of Illinois for 2019.

Required Qualifications:
• A high school diploma, or equivalent GED.
• Experience with Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Strong organizational, verbal and written communication skills.
• Office and customer service experience.
• Ability to work some evenings and weekends.
• Ability to work effectively and constructively with persons of diverse cultures, language groups, socio-economic backgrounds, and abilities.



Desired Qualifications:
• Experienced in clerical responsibilities and/or case management systems.
• Knowledge of Microsoft Office Suite and Outlook
• Accounting or bookkeeping experience and keyboarding experience
• Good organizational, written, and communication skills
• Bilingual in Spanish and English



Posting Date: 06/20/2022

Closing Date:

Expected Start Date:

Special Instructions Summary:

Pay Rate: $12.74/HR

Full-Time/Part-Time: Full Time

Location Grayslake

Total Hours Per Week: 40.00

Work Schedule:
Monday through Friday, 8:30 a.m. - 4:30 p.m., may vary according to need.

Software Testing Required: Excel, MS Word

Interview Process Requirements: None

EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V

Summary of Essential Functions:
Dept operations/process 50%• Provides secretarial and clerical support for Student Conduct, and Title IX & Compliance.• Facilitates student data entry via laptop for initial and follow-up appointments as requested by staff.• Assists staff in preparing materials for outreach presentations and meetings.• Sends communications to CLC community at the direction of staff members.• Manages financial processes, including requisitions, payment requests, budget transfers, etc.• Sorts, routes, and responds to incoming email and mail correspondence.• Arranges meetings, including reserving room space, assembling information, and other related activities.
Student / Customer Service 45%• Receives visitors and clients; answers and screens phone calls. Provides accurate information to the campus about Student Conduct, and Title IX.• Contributes to a welcoming and calming atmosphere.• Schedules appointments in response to staff and student requests.• Maintains schedules and works with confidential database/scheduling system, including running data reports through Maxient.
Other 5%• Assists in the creation of print materials.• Monitors and replenishes office supplies and office equipment.• Follows all college and departmental procedures and policies; upholds professional standards.• Other duties as assigned.

To apply, visit https://jobs.clcillinois.edu/postings/20684 jeid-4dd87cff34c66c4495d8fa7f24f2aff9