Student Engagement Manager
- Employer
- Metropolitan Community College
- Location
- Missouri, United States
- Salary
- Salary Not Specified
- Date posted
- Jun 20, 2022
View more
- Position Type
- Administrative, Student Affairs, Chief Student Affairs Officers & Vice Presidents, Disabled Student Services, Other Student Affairs, Student Activities & Services
- Employment Type
- Full Time
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Job Details
Position Information
Position Information
Career Opportunity Number 22-103 Position Title: Student Engagement Manager Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 06/20/2022 Job Close Date 07/04/2022 Open Until Filled No Initial Screen Date: 07/07/2022 Minimal Qualifications:
* Bachelor’s degree. Master’s degree with related experience preferred.
* Three (3) years of experience in administrative management, student support services or related area.
* Minimum qualifications can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Preferred qualifications:
Preference will be given to individuals who possess :
• Master’s degree Higher Education Administration, Student Affairs, Counseling or a related field
• Experience developing, implementing and evaluating co-curricular programs
• Experience developing, implementing and evaluating programing for first-year students
• Experience with budget management
• Experience leading one or more student development office(s), preferably in Career Services, Campus Life and Leadership, New Student Programs, Office of Student Involvement or Student Activities
• Experience using technology to support student engagement
• Experience leading diverse teams and working with diverse student populations Work Hours
Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs. Compensation The annual salary is $65,670. A competitive benefit package is included. Special Instructions to Applicants
PLEASE NOTE :
* Cover letter and resume are required and must be attached to the online application in order to receive any consideration.
* We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.
We can’t wait to show you why Metropolitan Community College is a great place to work! Class Summary
Incumbents provide direction and supervision of student engagement, campus life and leadership, and career services functions.
* EOE /M/F/Vet/Disabled Typical Essential Duties
• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; coordinating staff training; providing ongoing professional development for staff; and implementing hiring, discipline, and termination procedures.
• Develops and/or oversees the implementation of recruitment, admissions, testing center, student success, enrollment, records, and other operational strategies and initiatives; work may involve developing and implementing plans and strategies, analyzing data and tracking metrics to evaluate plans and programs, and coordinating program operations to ensure compliance with regulatory and policy requirements.
• Develops and monitors an assigned budget; work may involve monitoring expenditures, analyzing financial information to determine trends, and approving purchase and other financial requests; monitors fiscal records and processes to ensure compliance with budget and other applicable guidelines.
• Prepares, maintains, reviews, updates, and/or coordinates the preparation and maintenance of records, reports, and other documentation; work may involve researching and analyzing data, making recommendations based on findings, and ensuring that reporting complies with applicable policies and procedures.
• Collaborates with enrollment management staff, administrators, division chairs, faculty, the marketing and public relations department, and other internal/external staff, departments, and agencies; serves as a liaison; and attends committee and other meetings to represent the department, communicate specialized and general information, provide recommendations, develop recruitment and enrollment communications and marketing plans, develop strategies to improve operational processes and service delivery, and/or facilitate related operations in the assigned functional area.
• Performs other duties of a similar nature or level.
• This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Specific Position Duties:
• Oversee the development and assessment of outside-the-classroom engagement opportunities for students.
• Work collaboratively with college stakeholders to identify strategies, improve the effectiveness, and evaluate the first year experience initiatives and services.
• Coordinate components of a student engagement plan, working collaboratively with college stakeholders such as academic departments, counseling, enrollment services, campus life, career services, and other units to reinforce a holistic approach to student success.
• Oversee and ensure effective development and management of unit budgets; ensure compliance with all relevant college, state and institutional policies and procedures.
• Direct and facilitate ongoing training and process improvement related to constituent relationship management software and other technology used to facilitate student success and engagement.
• Coordinate retention and engagement initiatives for all students, plus specific student cohorts including: military-affiliated students, students from diverse backgrounds, international students, scholarship recipients, at risk students, honors students, student athletes, adult students, and other targeted groups.
• Coordinate with appropriate district and campus marketing and public information staff to ensure accurate and timely communications are effectively disseminated to promote the services and programs related to student engagement.
• Maintain appropriate records and files in compliance with MCC policies and other state/federal regulations.
• Ensures programs are effectively coordinated and managed to maximize student learning and development as outlined in CAS (Council for the Advancement of Standards in Higher Education).
• Assist the Dean and other managers with student conduct, student concerns, and other issues as needed. Knowledge
• Supervisory principles;
• Applicable academic programs;
• Program management principles and practices;
• Research and statistical methods;
• Budgeting principles;
• Applicable Federal, State, and Local laws, rules, regulations, codes, and/or statutes;
• Advanced principles and practices in assigned area of responsibility. Skills
• Monitoring and evaluating subordinates;
• Delegating and prioritizing work;
• Developing, organizing, and implementing program plans;
• Preparing and maintaining records, reports, and related data;
• Conducting research;
• Analyzing complex data and providing recommendations to improve processes and operations, based on findings;
• Monitoring budgets;
• Interpreting and applying applicable standards, laws, rules, and regulations;
• Exercising independent judgment and discretion;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information. Positions Supervised Physical Requirements
Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. Licensing Requirements
None. Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Career Opportunity Number 22-103 Position Title: Student Engagement Manager Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 06/20/2022 Job Close Date 07/04/2022 Open Until Filled No Initial Screen Date: 07/07/2022 Minimal Qualifications:
* Bachelor’s degree. Master’s degree with related experience preferred.
* Three (3) years of experience in administrative management, student support services or related area.
* Minimum qualifications can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Preferred qualifications:
Preference will be given to individuals who possess :
• Master’s degree Higher Education Administration, Student Affairs, Counseling or a related field
• Experience developing, implementing and evaluating co-curricular programs
• Experience developing, implementing and evaluating programing for first-year students
• Experience with budget management
• Experience leading one or more student development office(s), preferably in Career Services, Campus Life and Leadership, New Student Programs, Office of Student Involvement or Student Activities
• Experience using technology to support student engagement
• Experience leading diverse teams and working with diverse student populations Work Hours
Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs. Compensation The annual salary is $65,670. A competitive benefit package is included. Special Instructions to Applicants
PLEASE NOTE :
* Cover letter and resume are required and must be attached to the online application in order to receive any consideration.
* We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.
We can’t wait to show you why Metropolitan Community College is a great place to work! Class Summary
Incumbents provide direction and supervision of student engagement, campus life and leadership, and career services functions.
* EOE /M/F/Vet/Disabled Typical Essential Duties
• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; coordinating staff training; providing ongoing professional development for staff; and implementing hiring, discipline, and termination procedures.
• Develops and/or oversees the implementation of recruitment, admissions, testing center, student success, enrollment, records, and other operational strategies and initiatives; work may involve developing and implementing plans and strategies, analyzing data and tracking metrics to evaluate plans and programs, and coordinating program operations to ensure compliance with regulatory and policy requirements.
• Develops and monitors an assigned budget; work may involve monitoring expenditures, analyzing financial information to determine trends, and approving purchase and other financial requests; monitors fiscal records and processes to ensure compliance with budget and other applicable guidelines.
• Prepares, maintains, reviews, updates, and/or coordinates the preparation and maintenance of records, reports, and other documentation; work may involve researching and analyzing data, making recommendations based on findings, and ensuring that reporting complies with applicable policies and procedures.
• Collaborates with enrollment management staff, administrators, division chairs, faculty, the marketing and public relations department, and other internal/external staff, departments, and agencies; serves as a liaison; and attends committee and other meetings to represent the department, communicate specialized and general information, provide recommendations, develop recruitment and enrollment communications and marketing plans, develop strategies to improve operational processes and service delivery, and/or facilitate related operations in the assigned functional area.
• Performs other duties of a similar nature or level.
• This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Specific Position Duties:
• Oversee the development and assessment of outside-the-classroom engagement opportunities for students.
• Work collaboratively with college stakeholders to identify strategies, improve the effectiveness, and evaluate the first year experience initiatives and services.
• Coordinate components of a student engagement plan, working collaboratively with college stakeholders such as academic departments, counseling, enrollment services, campus life, career services, and other units to reinforce a holistic approach to student success.
• Oversee and ensure effective development and management of unit budgets; ensure compliance with all relevant college, state and institutional policies and procedures.
• Direct and facilitate ongoing training and process improvement related to constituent relationship management software and other technology used to facilitate student success and engagement.
• Coordinate retention and engagement initiatives for all students, plus specific student cohorts including: military-affiliated students, students from diverse backgrounds, international students, scholarship recipients, at risk students, honors students, student athletes, adult students, and other targeted groups.
• Coordinate with appropriate district and campus marketing and public information staff to ensure accurate and timely communications are effectively disseminated to promote the services and programs related to student engagement.
• Maintain appropriate records and files in compliance with MCC policies and other state/federal regulations.
• Ensures programs are effectively coordinated and managed to maximize student learning and development as outlined in CAS (Council for the Advancement of Standards in Higher Education).
• Assist the Dean and other managers with student conduct, student concerns, and other issues as needed. Knowledge
• Supervisory principles;
• Applicable academic programs;
• Program management principles and practices;
• Research and statistical methods;
• Budgeting principles;
• Applicable Federal, State, and Local laws, rules, regulations, codes, and/or statutes;
• Advanced principles and practices in assigned area of responsibility. Skills
• Monitoring and evaluating subordinates;
• Delegating and prioritizing work;
• Developing, organizing, and implementing program plans;
• Preparing and maintaining records, reports, and related data;
• Conducting research;
• Analyzing complex data and providing recommendations to improve processes and operations, based on findings;
• Monitoring budgets;
• Interpreting and applying applicable standards, laws, rules, and regulations;
• Exercising independent judgment and discretion;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information. Positions Supervised Physical Requirements
Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. Licensing Requirements
None. Supplemental Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education you have as conferred
through an official transcript?
- Have not completed High School/GED
- High School/GED
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- * How much experience administrative management, student
support services or related area do you have, as supported by the
employment history listed on your application?
- none
- less than one year
- between 1 and 2 years
- between 2 and 3 years
- between 3 and 4 years
- between 4 and 5 years
- five years or more
- * How did you learn about this position?
- Academic Keys
- Chronicle of Higher Education
- Craigslist
- Diverse Issues in Higher Education
- Dos Mundos
- Employee referral
- HigherEdJobs
- Jobs.mo.gov
- Indeed
- Inside Higher Ed
- Kansas City Call
- Kansas City Globe
- Kansas City Hispanic News
- MCC Website
- Monster
- Other Source
Required Documents
- Cover Letter
- Resume
- Transcript 01
- Transcript 02
- Transcript 03
- Transcript 04
- Transcript 05
- Other Document 01
- Other Document 02
- Certification
- Letter of Recommendation 01
- Letter of Recommendation 02
- Letter of Recommendation 03
Company
Metropolitan Community College, founded in 1915 as the Kansas City Polytechnic Institute, is the oldest public institution of higher learning in Kansas City, MO. We are proud of our history as the first community college established in Missouri and one of the first colleges in the country to award an associate degree.
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