Sr. Library Information Specialist, Interlibrary Loan, 27771

Hiring Department

University Libraries

Job Description

The Sr. Library Information Specialist works in the Interlibrary Loan Department and reports to the Interlibrary Loan Manager. This position will work on a team to process interlibrary loan requests, provide patron assistance, and will serve as a subject matter expert on interlibrary loan processes and guidelines. They will work with the rest of the Interlibrary Loan team and the Head of Resource Sharing to ensure efficient and effective services that meet the needs of the University Libraries' constituents.

• Works collaboratively with other members of the Interlibrary Loan team.
• Processes requests for research materials.
• Serves as a primary point of contact for users of the interlibrary loan service.
• Develops and maintains documentation.
• Troubleshoots technical and workflow issues.
• Demonstrates commitment to Equity, Diversity, and Inclusion, evidenced through direct action.
• Communicates clearly inside and outside the department to ensure timely service.
• Oversees student employee work; provides training and regularly checks for quality.
• Completes project work in an efficient and independent manner.
• Other duties as assigned.

The University Libraries are fully committed to creating and maintaining an anti-racist and anti-oppressive environment for a diverse academic community of faculty, staff and students. Recent initiatives are outlined on the University Libraries' Equity Committee page: https://library.umkc.edu/dei-committee . We seek individuals who will contribute to library-wide efforts to implement and maintain anti-racist and anti-oppressive practices in all services and who are committed to the core campus values of learning, diversity, integrity, accountability, respect, and collaboration.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Experience working in a library
• Successful experience in a customer service role
• Ability to work independently and collaboratively in teams that encompass a range of roles and knowledge
• Demonstrated attention to detail
• Experience working with interlibrary loan systems (ILLiad, OCLC WorldShare, Clio, BSCAN ILL, etc.)

Full Time/Part Time

Full Time

Salary

$16.00 to $17.00 per hour commensurate with experience, education, and internal equity.

Shift

This position works a set schedule (determined by employee and Supervisor), Monday through Friday, generally between 7:30am and 5:00pm, for a total of 40 hours weekly.

The UMKC University Libraries support flexible work arrangements in keeping with the Flexible Work Arrangement Policy. Flexible work arrangements should support the mission, goals, and functional role of the employee, department, and university. See the University of Missouri System Human Resources page on Flexible Work Arrangements at https://www.umsystem.edu/ums/hr/tmr/flexible-work-arrangements .

Application Deadline

July 17, 2022

Application Instructions

Applicants must combine all application materials (cover letter that directly addresses how you meet the requirements of the position, resume or curriculum vitae, and list of 3 references with contact information) into one PDF or Microsoft Word document and upload as a single attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

For questions about how applicants apply, please call UMKC Human Resources at (816) 235-1621, or if you are experiencing technical problems, please call (855) 524-0002.

You may address your cover letter to: Gail Williams, Interlibrary Loan Manager. For all inquiries about the position, please contact the UMKC University Libraries Administration Office at (816) 235-1531 or umkcula@umkc.edu .

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version