Supervisor, Student Center Operations

Position Information

Posting Details


Posting Number
046546

Position Title
Supervisor, Student Center Operations

Number of Vacancies
2

School/College/Division/Institutes/Centers
43 - Business Operations

Primary Department
H4308-Student Center Administration

Working Conditions
Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society. WSU encourages applications from women, people of color, and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.

Wayne State University requires all students, faculty and staff to be fully vaccinated against COVID-19 with limited exceptions. Learn more at:WSU Covid-19 Website

Please visit our Student Center Website:Student Center Website

Essential Functions (Job Duties)
JOB PURPOSE:

Reporting to the Associate Director, the Supervisor, Student Center Operations provides overall management of performance and event's technical needs for the Student Center, Community Arts Auditorium, St. Andrews Hall and all other Student Center locations reserved by the Student Center. Works closely with the Associate Director of Operations, the other Operations Supervisor, and the 2 Audio/Visual Technicians to assist with the overall operation of the Student Center and all Student Center reserved locations.

ESSENTIAL FUNCTIONS:

Manages and maintains all performance and event technical components of the Student Center, Community Arts, St. Andrews Hall and other locations reserved by the Student Center.

Supervises the professional Audio/Visual Technicians. Jointly supervises more than 30 student and temporary employees. Responsible for staff hiring, monitoring work activities, providing training and feedback, managing scheduling and setting expectations to utilize their abilities to fullest extent.

Meets with clients regarding their technical needs and coordinates all walkthroughs of space prior to events. Provides day of support technical needs to clients and/or coordinates student staff that work the event.

Works closely with the Student Center Reservations/Information Center staff to help contribute to the overall management of the Student Center. Provides feedback on the reservation process and assist with setting policies and procedures for the operations and reservations staff to effectively operate the building and provide better customer service.

Oversees all aspects of the Student Center digital signage, digital directories and touch screen room signage.

Assists in the development and implementation of Student Center policies and procedures. Participates with establishing departmental strategic plans, goals and objectives. Monitors work activities and resources to make sure established goals and objectives are achieved.

Assists and participates in special projects.

Performs other related duties as assigned.

Unique Duties
There are two open positions for this posting with 2 different work schedules:

1st Position: Monday - Friday: 7:30 a.m. - 4:00 p.m.
2nd Position: Monday - Friday: 10:30 a.m. - 7:00 p.m.

Qualifications
MINIMUM QUALIFICATIONS

EDUCATION:

Bachelor's degree in communications, technology or related field or equivalent combination of education and experience.

Additional Education Information: Coursework in technology, communications, higher education, student affairs counseling, or similar disciplines

EXPERIENCE:

Additional Experience Information: Minimum 3 years of related job experience.

Preferred Qualifications
Master's degree preferred.

Preference for related experience in event technology, higher education, and management.

Testing Requirements
Not Applicable

Test Scheduling

Job Type
Full-Time

Job Category
Professional/Administration & Supervisory/Management

Duration of Posting

Fiscal Year of Job Open Date
2022

Job Open Date
(When job is posted in the system)
06-16-2022

Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found

Is this position reposted?
No

Reposting Reason:
None (New Posting)

Application Information

Background Check Requirements
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.

Instructions for submitting your application:

Represented Position Message


Funding/Salary Information

Salary (Minimum)
(Non-Academic Only)
$45,000

Salary (Hire Max)
(Non-Academic Only)
$60,000

Salary (Maximum)
(Non-Academic Only)

Hourly Rate
(Non-Academic Only)

Salary Range
(Academic Only)

Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.
N/A