Student Conduct Coordinator (17648)

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Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

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About the Department/Unit

Student Conduct & Conflict Resolution Services manages all non-academic conduct offenses and applies to all students, recognized student organizations and provisionally recognized student groups at American University, with the exception of Washington College of Law students. Alleged prohibited conduct relating to the university's Title IX Sexual Misconduct Policy and Discrimination and Non-Title IX Sexual Harassment policy are referred to the Office of Equity and Title IX. Any member of the university community may file a complaint using the Student Conduct Complaint Form.

Summary/Objective

Student Conduct and Conflict Resolution Services office administers the student disciplinary system, which resolves alleged violations of the Student Conduct Code by a student or a student organization. The Student Conduct Coordinator conducts disciplinary conferences with students and handles the administrative processing of cases The Student Conduct Coordinator also ensures compliance with applicable laws, regulations, policies and procedures, manages departmental data report requests, and assists with training of Conduct Council panel members.

Essential Functions

1. Hearing Officer: Administers the disciplinary process for the university’s non-academic alleged violations. Serves as a hearing officer, including communicating with students, parents, and other third parties by educating them about procedures and processes as well as policies. Ensures due process and fairness of sanctions, and upholds all university policies and laws regarding confidentiality and student privacy. Writes and reviews decision letters for consistency, format, and accuracy and consults with director regarding any case specific questions.
2. Administrative: Completes discipline/background checks when proper authorization is provided and maintains the highest levels of confidentiality according to university regulations and federal law. Assists with the management of sanction compliance, assessment, and other administrative tasks as needed.
3. Communication and Collaboration: Responds to inquiries, informing interested parties (including students and parents) about the nature of services offered by the office. Acts as a liaison with other departments and groups, including Conduct Council members, Public Safety and Housing & Dining Programs staff. Coordinates and maintains the confidentiality of discipline records and any other correspondence materials and ensures that data are accurately entered into the database.
4. Special Projects: Coordinates special projects, programs, and meetings at the direction of the director and assistant director; assists with logistics of special programs such as trainings and outreach sessions.

Position Type/Expected Hours of Work

• Full Time, 35 hours/week.
• Specialist A.
• Non-Exempt.

Required Education and Experience

• Bachelor's degree or equivalent.
• 2-4 years of relevant experience.

Preferred Education and Experience

• Master's degree or equivalent.
• 3-5 yeaes of relevant experience.

Additional Eligibility Qualifications

• Diversity, Equity, and Inclusion:An ability to welcome, value, and affirm individuals of all identities and experiences, and a commitment to ensure they are understood, appreciated, and fully included in the university community.
• Discretion, Tact and Diplomacy:Ability to exercise discretion, tact and diplomacy while interacting with students, faculty, university staff, management, internship employers and other stakeholders on confidential and/or sensitive matters.
• Interpersonal Skills:Ability to related well to and develop and maintain effective relationships with people from varied backgrounds and situations; demonstrate understanding, concern and empathy for others; effectively relate to people; and respond appropriately to the needs and feelings of different people in different situations.
• Organizational Skills:Ability to organize, carefully prepare, and review one’s own work to ensure completeness and accuracy; clarify and juggle competing priorities, expectations and timelines; manage time effectively; set up procedures to ensure high quality of work and adherence to deadlines; follow up with others to ensure that agreements and commitments have been fulfilled; and to adapt organizational methods to the pace and demands of work to maintain consistent quality and effectiveness.
• Advanced Communication:Ability to express oneself clearly and concisely, using language with precision; constructing logical arguments; accurate note taking, editing and summarizing; and writing reports or correspondence free of spelling and grammatical errors.
• Diagnostic Information Gathering:Ability to seek out relevant people to obtain information; probe skillfully to get at the facts when others are reluctant to disclose the full details; ask clarifying questions; and gain a complete and accurate picture by checking multiple sources.
• Standard Office Software:Skill using email, word processing, spreadsheet/ data analysis and presentation development software applications such as Microsoft Outlook, Word, Excel, and PowerPoint while preparing briefings, reports, and presentations.
• Must have highest standards of integrity and ethics in both performance and behavior.

Others

• Hiring offers for this position are contingent on successful completion of a background check.
• To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive .

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American University's unique benefit options .

Current American University Employees

If you are a current employee at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC