Flight Data Reception and Scanning Professional

Job Description

About Embry-Riddle Aeronautical University

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with the industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security and Intelligence; and Space.

For Academic Year 2020-21, there were over 10,700 undergraduate, graduate, and doctoral students that attended the University’s residential campuses and approximately 32,700 students in total enrolled with the University around the world.

The Opportunity

The Flight Department is seeking a Flight Data Reception and Scanning Professional. This customer service professional will support the Flight Data & Certification Department as the first point of contact with the customer and strives to meet their needs in a professional, cheerful, courteous and efficient manner. Records collected in the department will be submitted to the FAA, so accuracy is demanded of the position.

Responsibilities include:

• Receiving students and colleagues at the reception desk
  
  
• Answering the phone and emails
  
  
• Reviewing documentation for errors and scanning documents to support the process
  
  
• Performing data entry
  
  
• Supporting the needs of the Analysts, Specialist, ACR and Manager
  
  
• Guiding student assistants in support of those tasks
  
  
• Other duties as assigned
  
  

ERAU benefits include:

• Retirement Plan - ERAU offers immediate vesting and provides a 6% gift and will match up to 4% of employee contributions
  
  
• Three health plan options – HMO, PPO, and high deductible plan with a health savings account
  
  
• Tuition waivers for employees, spouses, and dependent children
  
  
• Use of various campus services: fitness center, library, mail room and enjoy observation flights
  
  

Qualifications

• High school diploma or GED required. Associate’s degree preferred.
  
  
• Analytical skills with proficiency in Microsoft Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
  
  
• High level of personal communication skills (particularly oral)
  
  
• Strong computer skills
  
  
• Detail and customer service oriented
  
  
• Progressively responsible office experience preferred
  
  
• Strong organizational skills
  
  
• Ability to work independently