Assistant Director, Donor Recognition and Reporting

Assistant Director, Donor Recognition and Reporting

Job no: 529678
Work type: Officer of Administration
Location: Eugene, OR
Categories: Communications/Public Relations/Marketing, Development

Department: University Advancement
Appointment Type and Duration: Regular, Ongoing
Salary: $50,000 - $56,000 per year
Compensation Band: OS-OA05-Fiscal Year 2021-2022
FTE: 1.0
Application Review Begins
July 10, 2022; position open until filled
Special Instructions to Applicants
Please submit the following with your online application:

• A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
  
• A resume of your educational and professional work experience.
  
  Please Note: We may contact applicants who meet the minimum requirements in the job posting to request additional information for the next stage of review.
  Department Summary
  University Advancement (UA) supports the University of Oregon's (UO) mission of providing exceptional teaching, discovery, and service by strategically positioning the university to create awareness, build long-term relationships, and secure resources that increase understanding and further its aims. The division consists of approximately 200 employees primarily working out of Eugene, with offices in Portland and Bend. Departments within University Advancement include the UO Alumni Association; Development; Advancement Strategies, Technology, and Innovation; Advancement Operations; Federal Affairs; and State and Community Affairs. We are committed to fostering equity and inclusion in a welcoming, safe, and respectful environment that recognizes the value of all members of our community.
  
  The Advancement Strategies and Technology Innovation department is focused on finding the solutions for foundational issues that will best position UO Advancement to achieve its goals around engagement and fundraising.
  The department has a unique function in that it is based in UO Advancement, but also has a strong working partnership and provides strategic direction to UO Foundation (UOF) and UO Information Services staff.
  
  As part of Advancement Strategies, Technology, and Innovation (ASTI), the Office of Stewardship and Donor Services (SWDS) (includes Development Communications) manages donor relations, special events, volunteer coordination, gift administration, and donor communication. It is responsible for the design and implementation of a program of donor recognition and stewardship for annual donors (The Loyalty Circle), high-level cumulative giving donors (The Visionary Circle), corporate donors (Corporate Partners), bequest donors (The Legacy Circle), endowment donors and volunteers to the University of Oregon. SWDS works cooperatively with the UO President and administrators, school, and college fundraising staff, and UO donors to provide a university-wide stewardship and cultivation program that moves prospects and donors toward solicitation readiness.
  Position Summary
  A member of the Donor Recognition and Reporting (DRR) team, the Assistant Director for Donor Recognition and Reporting reports to the Director of Donor Recognition and Reporting. DRR is responsible for the management, growth, and implementation of a program of recognition, stewardship, and reporting for university donors. DRR ensures University of Oregon donors feel connected to the university through personalized communication that builds trusting relationships, inspires generosity, and demonstrates responsible stewardship of their gifts.
  
  In partnership with the director, the assistant director conceives and implements a high-quality, compelling, and customized donor recognition program for the University of Oregon's Oregon 360 donors. This position is responsible for the management and oversight of The Loyalty Circle (annual donors) and The Legacy Circle (planned giving donors) and assists with recognizing corporate partners and $1 million+ donors. This position works regularly with members of the SWDS and Development Communications teams, central and unit-based development officers, unit-based stewardship staff, university leadership, and faculty.
  
  To be successful, the assistant director will need to be able to take the initiative on independent projects, be highly organized and adaptable, provide excellent donor-centric customer service, and work with data. This position also requires excellent technology skills as well as written and verbal communication skills for internal and external audiences. Based on recent industry standards, this position is expected to participate in continued professional growth and implement best practices for donor relations.
  
  This position is in direct contact with donors and is required to work a flexible schedule that will include some evenings and weekends.
  Minimum Requirements
  
• Bachelor's degree, or equivalent combination of skills and experience.
  
• Two years of constituent relations (e.g., donor, customer, or member relations), including experience in strategic communications, creative experiences, or equivalent experience in a complex and diverse organization.
  Professional Competencies
  
• Excellent organizational, problem-solving, and time management skills.
  
• Demonstrated ability to manage stressful situations with tact and diplomacy and to use sound judgment and initiative, particularly as it relates to handling sensitive and/or confidential information.
  
• Demonstrated ability to manage projects, work effectively with volunteers, and develop strategies to achieve operating goals.
  
• Experience with design and print principles and directing work of designers and other vendors.
  
• Experience managing budgets and tracking expenditures.
  
• Experience with procuring goods and services from and negotiating contracts with vendors.
  
• Excellent writing, editing, and verbal communication skills, including the ability to work effectively with leaders and high-level stakeholders.
  
• Excellent computer skills using relational databases, Microsoft Office applications or equivalent software. Strong understanding of and competence with donor software tools and systems strategy as it relates to fundraising and the donor experience.
  
• Excellent attention to detail and follow-through.
  
• Demonstrated ability to exercise independent judgment and creativity in program development and implementation for diverse segments and populations.
  
• Ability to adapt as new situations arise.
  
• Ability to initiate connections and collaborate with colleagues and industry cohorts.
  
• Ability to provide excellent, donor-focused customer service while maintaining discretion and confidentiality.
  
• Ability to interact, communicate, and work effectively with individuals, recognizing and respecting the many and varied identities of each person.
  
• Commitment to promoting and enhancing diversity, equity, and inclusion.
  
• Ability to travel, including nights and weekends.
  Preferred Qualifications
  
• Experience working in higher education.
  
• Familiarity with the University of Oregon.
  
• Experience working directly with donors.
  
• Experience with customer relations management (CRM) software (e.g., Ellucian Advance) and other customer services, video, or design software such as ThankView, InDesign, and Tableau.
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/529678/assistant-director-donor-recognition-and-reporting
  
  
  
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