Functional Application Specialist

Posting Details

Posting Details



Job # 038404 Department Code 23635-2074 Department Enrollment Management Center Job Title Functional Application Specialist Location Syracuse, NY/Remote-based location may be possible Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
Functional Application Specialists are responsible for understanding and transferring knowledge regarding how information systems support functional areas, the University, and its goals.
They understand the system configuration effects on ongoing business processes in their area of expertise.They provide application support, apply expert knowledge for deployment and administration of ERP processes.The Specialist will contribute to identifying, evaluating and selecting projects that will support University goals as well as demonstrate competent project management skills. Qualifications

• Bachelor’s Degree in information technology, business, management or a related discipline and at least 5 years of relevant business experience are required.
• Project management tools understanding and experience implementing projects in diverse organizations or in with a diverse set of stakeholders is required.
• Demonstrated ability to lead/drive large and/or complex projects.

Job Specific Qualifications

• Familiarity with Slate and Peoplesoft Preferred.
• Ability to work as an integral member within a team environment.
• Strong communication skills along with excellent interpersonal skills and the ability to interact and partner with various levels of management and staff.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Coordinates with Enrollment Services departments as well as Schools and Colleges to set the strategic plan and innovation of new system functionality and processes to ensure consistency and data fluidity across areas.
• Accountable for identification, documentation, and escalation of risks, defects, and issues throughout the project life cycle.
• Assure compliance to required standards and that all necessary approvals have been obtained throughout the project life cycle.
• Serve as Senior product expert providing oversight, direction, and guidance to all product users. Participate as a subject matter expert for new strategic programs or initiatives impacting current and existing systems.
• Acts as a strategic partner between the business community and IT development teams to troubleshoot and resolve complex data or transaction issues related to business applications. Engages successfully in multiple initiatives simultaneously.
• Identify, collaborate, and incorporate new functionality and enhancements through project management of product updates and process revisions, training faculty and staff, troubleshooting issues that arise.
• Oversee support of product functionality in the areas of applications, event registration management, queries, form development, document management, communications, workflow maintenance, data uploads.
• Reviews and evaluates proposals for new processes and systems to determine operational, functional, and technical feasibility; analyzes, investigates, and helps develop proposed solutions to business-sponsored initiatives; formulates, documents, and maintains business processes and procedures.
• Interfaces with the business areas, customers, partners, vendors, technical staff, and project teams to drive value, return on investments and innovative solutions.
• This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g., cost benefit analysis, pros/cons of solutions).
• Analyzes and performs testing of upgrades, fixes, and the navigation infrastructure supplied by software vendors for functionality and efficiency.
• Design and develop test strategies and test plans to ensure all business and technical requirements are met and ensure appropriate testing procedures are employed.
• Drafts business case documents, specifications, and flow charting for changes to business processes due to software requirements.

Physical Requirements
Not Applicable Tools/Equipment
Not Applicable Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/93463 Job Posting Date 05/02/2022 Application Deadline Full Consideration By Job Category Staff Message to Applicants