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Assistant Manager, RISD Dining

Job Details



$250 Sign-On Bonus

RISD offers competitive wages and benefits, which includes but is not limited to:
  • Four (4) weeks of paid vacation

  • Personal and sick time

  • Robust medical, dental, and vision benefits, which begin the first day of the month following your date of hire

  • Fully vested 403(b) retirement contributions after meeting eligibility requirements

  • Paid Parental Leave

  • Education Assistance and Tuition Remission programs

  • 14 paid holidays

  • Free RIPTA Transportation to and from work

  • Available on campus parking

  • Meals at every shift

RISD Dining is actively seeking two Assistant Managers to join its in-house dining and catering program. Be a part of the team that delivers an exceptional dining experience by supporting local farms, preparing seasonally-inspired menus, and by utilizing the strengths of its staff.

Assistant Managers for RISD Dining are r esponsible for creating an exceptional dining experience through creative leadership to culinary staff, dining experience associates and utility personnel by providing inspiration, direction, supervision and scheduling . They a ctively foster a team setting, with keen attention to customer and employee needs, customer service, hospitality, culinary, and visual detail.

Essential Functions
  • Develops and implements a dynamic dining program by cultivating shared ideas through regular interaction with staff, students, and customers. Coordinates marketing and merchandising of menus, meals, events, and programs to maximize participation and customer happiness.

  • Serves as a direct presence in the dining area of the managed venue; ensuring consistency in venue appearance and sanitation, as well as proper ordering/production, stocking, and labeling of items both convenience and grab-n-go. Directly responsible for keeping the Dining Experience Associate t team empowered and engaged, daily, for their entire shift.

  • Supports the production process by purchasing foods and supplies., as needed. Coordinates and oversees the input and maintenance of menu management systems, labeling, and order guide forms. Collaborates with Management Team to ensure that convenience program is achieving targeted goals.

  • Responsible for all aspects of day-to-day site and staff management, including, but not limited to hiring, developing, training, and evaluating staff. Conducts routine trainings regarding policies, procedures, cash handling, safety, equipment maintenance, and customer service. Identifies inefficiencies and works with all labor sources to remedy using various tools and techniques including but not limited to meetings, checklist, performance audits, and goal setting. Clearly sets and communicates expectations and goals, and gives helpful, routine feedback to staff to inspire positive performance that is in alignment with Division and College values for performance management. Completes performance evaluations and follows up on plans as needed. Assures that schedules are posted and maintained accurately and in a timely manner. Completes payroll according to RISD and departmental policies and procedures. Continually reviews staffing matrix. Ensures that target labor hours are met.

  • Evaluates area to ensure that proper market mix, pricing, and merchandising are occurring with all items. Takes accurate & timely inventory. Ensures that assigned dining unit is adhering to all purchasing/receiving/ inventory management policies and procedures. Works to assure that site revenues and expenditures are carefully monitored and consistent with departmental budget targets. Oversees all cash handling to assure that proper procedures are being followed. Randomly audits cashiers.

  • Sets sanitation/service standards and procedures for assigned dining area.Monitors compliance with health and safety regulations. Ensures that work-orders are promptly entered and service is accurately performed. Monitors all work order charges. Works with facilities department to manage contracted services (for example, garbage + pest). Maintains preventative maintenance program. Evaluates equipment on a regular basis. May make recommendations to General Manager for capital purchases.

  • Creates a positive working atmosphere that fosters communication throughout RISD Dining and with the campus community. Acts as a participatory member of the supervisory staff, mentoring through example.

Required Knowledge/Skills/Experience
  • Associate’s degree in Culinary Arts, Business or Food Service Management preferred, or 5 years or more kitchen experience in a fast-paced, high-volume environment with rigorous quality standards.

  • Two or more years of prior hands-on management e x perience or proven success in mentoring, guiding, and/or devel oping others.

  • The ability to give and receive effective feedback, excellent interpersonal and communication skills, and the ability to develop positive working relationships with others is required.

  • Rhode Island sanitation/ServSafe certification or must be completed within the orientation and review period.

  • Prior cash handling and basic budgeting experience.

  • Proficiency in Microsoft Office Suite and other computer software, as is prior experience working with POS systems for retail sales.

Valued but not required skills and experience:
  • Valid driver's license

Union

No

Work Schedule

Full-time, 35 hours per week. Five days per week, hours vary. Coverage is seven days per week (two days off) while school is in session and can include daytime, evening, and weekend hours.

All dining and catering staff are considered essential personnel to the school and are therefore required to attend work even when the school is closed.

Employment Status (Temp, Term, On-call, etc)

Regular, Full-Time

Grade

12/AD

Documents Needed to Apply

Resume

Cover Letter

Incomplete applications will not be considered. Please upload all required documents.

The successful candidate will be required to meet our pre-employment background screening requirements.

RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.

For internal use only - Job Family:

Dining - Operations

Company

RISD

RISD is a college and museum founded in 1877 in Providence, RI. Today 2,620 students engage in 44 full-time bachelor’s and master’s degree programs, supported by a committed faculty and worldwide network of more than 31,000 alumni.

By cultivating expansive and elastic thinking, RISD equips artists, designers and scholars to generate and challenge the ideas that shape our world.

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