Administrative Associate III, Curry Health Center

Curry Health Center invites applications for an Administrative Associate III to join their team. One of the most visible positions within Curry Health Center is that of the medical receptionist. The receptionist is the first point of contact for our patients whether in person or over the phone. Our medical receptionists have the opportunity to positively impact a student’s career as well as contribute to their overall success as a UM student. Patient interactions may include: greeting patients; scheduling appointments; ensuring they are able to talk with the appropriate health care professional; and assisting students with registration by walking them through the process to lift their health hold.

In this position you will:

• Provide an excellent customer service experience for UM students
• Help students understand how to comply with the health hold
• Help UM students take charge of their own medical care from scheduling appointments to how payment for services is processed to navigating their own health portal

Required Skills

Medical receptionists will need to have the ability to:

• Deliver excellent customer service
• Disseminate information to a diverse population clearly and concisely
• Navigate electronic health information software
• Learn new software to manage student information
• Work well in a team and independently

About UM and Curry Health Center

What’s great About Working at UM?

• Walks on the Oval and a beautiful campus
• The state’s most-hiked trail five minutes from campus
• Interacting with a diverse community
• Several on-campus dining facilities
• U-Dash (UM’s free transit system)
• Becoming part of a vibrant, dedicated community of Grizzlies that serves Montanan’s and the world.

As a member of the Curry Health Center team you will contribute to Curry’s mission to:

• Provide direct health care to students
• Enhance personal health and development
• Support the campus community through education and public health activities
• Provide a variety of learning opportunities for students

Minimum Required Experience

What you need to be successful in this position:

• A high school diploma and 1 year of working in a medical reception capacity
• Training will be provide once hired to ensure you are successful in your position

Preferred Qualifications

• Associates degree in the medical field, prefer degree in Medical Information Technology or Health Information Technology
• Ability to work within the electronic health record (EHR) including knowledge of medical charting via EHR
• Understand privacy and confidentiality of patients per HIPAA (Health Information Privacy)

Position Details

Position Title: Administrative Associate III

Position Number: 180070

Department: Curry Health Center

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $14.605/hr

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Priority Application Date: Thursday, June 30, 2022 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable
2. Detailed Resume – listing education and describing work experience
3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular