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Director, Orientation & New Student Programs

University of Houston-Clear Lake
Texas, United States
Salary Commensurate with experience
Posted Date
Jun 10, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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The Director of Orientation and New Student Programs develops, plans, implements and oversees the delivery of orientation services and programs for new freshman, transfer, graduate and international students. Creates and develops outreach for parents and families of newly admitted students. Oversees, develops and implements a year-long comprehensive new student outreach program which guides freshman, transfer and international students through their first year on campus to increase retention.


  • Develops, oversees and implements all annual and on-going, new student transition programs in the Division of Student Affairs. Oversees orientation programs several times a year, including freshman student orientation, transfer student orientation, graduate student orientation and international student orientation.
  • Works with UHCL Strategic Enrollment Management (SEM) and the Office of Institutional Effectiveness (OIE) on campus assessment efforts to assess the effectiveness of new student transition programs and orientation as it relates to retention, enrollment, early alert and co-curricular development of our students. Develops and implements new student/first semester/first year retention programming, including possible grant-funded opportunities.
  • Develops and implements strategic plans in partnership with SEM for continuous improvement of student service delivery and monitors student attendance at orientation programs.
  • Establishes and manages annual budget for new student orientation and parent outreach programs while ensuring compliance with all university fiscal policies.
  • Responsible for hiring, developing, training and evaluating assistant director(s), coordinator(s), administrative assistant and student staff.
  • Directs and oversees business process documentation including training documents and policy manuals, establishing and implementing new procedures as needed.
  • Coordinates and develops graduate student orientation programs with various colleges at the university.
  • Partners with SEM to develop strategy to ensure high student engagement from admission to enrollment as well as increase retention from first to second year and performs related duties as assigned.
  1. Master's degree in Student Personnel, Higher and Postsecondary Education or related area.
  2. Minimum five years of full-time experience in orientation, transition or retention programs in higher education or related field.
  3. Minimum five years of full-time experience supervising at least two full-time employees.
  4. Knowledge of principles and practices in higher and postsecondary education in relation to student transition.
  5. Knowledge of higher education assessment  practices and interpretation as well as of all federal regulations in higher education.
  6. Skills in MS Office, specifically, Word, Excel and PowerPoint.
  7. Skills utilizing Blackboard and PeopleSoft and with desktop publication.
  8. Ability to manage a complex budget and to lead, oversee and supervise work of others.
  9. Ability to examine enrollment targets and interpret it into strategic solutions for department.
  10. Ability to create campus wide relationships and navigate political complexities.
  11. Strong written, interpersonal and inclusive communication skills as well as public speaking skills.


Doctoral degree in Student Personnel or Higher and Postsecondary Education.

Five years of full time experience working with enrollment management and retention programs with at least four years of supervisory experience.

Full time position with benefits. Criminal and motor vehicle background checks required. To apply, please complete the online application and attach a resume and cover letter. Applications without the required documents will be considered incomplete and disqualified.

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