Enterprise Systems Administrator

General Statement of Job

The Enterprise Systems Administrator is primarily responsible for supporting all the Enterprise Systems environments, including public facing systems and internal corporate services. Provides automation, maintenance, design, and implementation of mission-critical services for Missouri Southern State University. This position will provide leadership and technical insight in exploring new technologies to support current and future deployments, coordinating with other departments or teams to optimize workflows and visibility into system operations.

Specific Duties and Responsibilities

Essential Duties:

• Administer, maintain, and update servers to provide optimal performance and availability.
• Design, implement, support, and monitor server systems as well as the supporting software and hardware.
• Write and update technical documentation for projects and responsibilities as they evolve.
• Utilize various command line interfaces and knowledge of SQL to support Enterprise Systems.
• Assist with implementation of changes to database applications and integrations.
• Provide server support to first and third-party applications that interface with Enterprise Systems.
• Provide the highest practicable levels of performance and availability of all server systems.
• Install, configure, and manage server-based software and code libraries.
• Ensure continued server operation by removing all single points of failure.
• Manage Firewall Rules and access to Enterprise Systems where applicable.
• Assist Database Administrator with database support as needed.
• Organize and manage many simultaneous projects.
• Perform, test, and enhance system backup procedures.
• Support, test, and plan for onsite disaster recovery.
• Forecast hardware and software upgrades.
• Work with vendors to resolve hardware and software problems.
• Make recommendations for overall system enhancements.
• Consult with colleagues to determine impact of system changes and staff cost for implementation.
• Employee may perform special projects and other related duties as required to meet the ongoing needs of the institution.
• Ability to provide application administration support 24 hours, 7 days a week if system issues arise or updates/upgrades require working outside of normal business hours.

Education, Experience, and Licenses

Two plus years progressive related experience and/or training required; or an equivalent combination of education and experience.

Prior experience with Ellucian products and/or server management preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to be accountable for inventory/property management.
• Ability to make recommendations that impact the budget.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use or repair small/light equipment, such as power tools.
• Ability to use computers for data entry.
• Ability to use computers for word processing and/or accounting purposes.
• Ability to repair, develop, or install computer hardware or network systems.
• Ability to use highly technical computer applications.
• Ability to create plans for and guide implementation of new technology systems.
• Ability to provide application administration support 24 hours, 7 days a week if system issues arise or updates/upgrades require working outside of normal business hours.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.