The primary role of the Director of Student Financial Planning
is to develop, administer and maintain an effective financial aid
system that is sensitive and responsive to a diverse student body,
to the enrollment and revenue goals of New England Conservatory
(NEC) within given budgetary guidelines, and in full compliance
with federal, state and institutional regulations and policies. The
Director interfaces frequently with faculty, staff, students, and
prospective students and their families, and serves an important
role in student retention and success. The Director is a core
member of the Enrollment Management Team and reports to the Dean of
- Establish and administer all institutional financial aid and
scholarship programs according to guidelines developed by the
College in alignment with generally accepted financial aid
- Oversee communication of all financial aid awards to admitted
and returning students.
- In collaboration with the Dean of Enrollment, manage
scholarship appeals process and maintain up-to-date reporting on
scholarship appeals budget.
- Award, track, and report on all federal financial aid
- Award, disburse, and report on state funding in accordance with
regulations of Massachusetts Office of Student Financial Aid.
- Using PowerFAIDS: create packaging algorithms; build Costs of
Attendance budgets, letter templates, and selection sets; Run
integration with PowerCAMPUS and batch-posting of relevant data
elements between Technolutions Slate and PowerFaids.
- Coordinate collection of FISAP data from Student Services and
Finance offices, prepare and submit by annual due date.
- Perform Gainful Employment Reporting; resolve Student
Clearinghouse discrepancies with the Registrar's
- Maintain program participation agreements with numerous
federal, state, and private agencies: Department of Education,
Veterans Administration, PA Higher Education, MA Office of Student
Financial Assistance, MA Department of Children and Families, and
Departments of Rehab Services.
- Manage, train, and motivate Financial Aid staff.
- Responsible for the management of annual operational budgets
for the Office of Student Financial Planning, Institutional
Scholarship, and Campus Based Federal Student Aid.
- Counsel prospective and current students, parents, faculty,
staff and alumni regarding financial aid application process, loan
repayment, and eligibility criteria for the various types of aid
administered by NEC.
- Develop consumer information about available financial aid and
- Present sessions for prospective students and families during
audition days, as well as during recruitment season (in-person and
- Serve as a member of the following campus-wide committees:
Academic Review Committee, Scholarship Committee, and others as
assigned or deemed necessary.
- Serve as primary point of contact for annual FSA audit and
periodic MA state aid audit; coordinate collection of audit data
from Finance, Registrar, Payroll, and Dean’s offices.
- Maintain contact with professional organizations by attending
conferences, workshops, and webinars (in-person and virtually), and
participate in all relevant listservs for the profession to ensure
continued professional growth and knowledge, as well as maintaining
both federal and state regulatory compliance.
- Work with the Dean of Enrollment to develop and implement
enrollment management strategies that meet enrollment and net
tuition revenue goals.
- Use historical data and predictive modeling to understand,
manage, and leverage institutional scholarship spending in meeting
net tuition revenue goals.
- Provide meaningful reports demonstrating financial aid usage
and effectiveness to various NEC personnel and stakeholders.
- Bachelor’s degree and a minimum of seven years of demonstrated
professional experience in the Financial Aid field required;
Master’s degree preferred.
- Thorough understanding of Title IV federal regulations
- Proficiency in using all Department of Education databases,
including but not limited to; COD, CPS, NSLDS, FMS, EdConnect, FSA
Partner Connect and other Federal agencies’ systems for the
purposes of administering HEA/Title IV programs.
- Knowledge of PowerFAIDS software preferred.
- Knowledge of the unique environment of a music conservatory is
- General knowledge of Technolutions Slate, SCT PowerCAMPUS, and
ADP WorkforceNow helpful.
- Strong computer skills including word-processing, spreadsheets,
databases, e-mail, and internet.
- Demonstrated ability to effectively recruit, train, motivate,
and manage staff.
- Exceptional organizational, oral and written communication,
supervisory and analytical skills.
- Strong interpersonal skills and flexibility that allow for
quality collaboration with a wide variety of internal and external
- Commitment to NEC’s values of cultural equity and