Director of Housing and Residential Life
About Champlain College:
Founded in 1878, Champlain College is a small, private,
not-for-profit college in Burlington, Vermont overlooking Lake
Champlain and the Adirondack mountains, with additional campuses in
Montreal, Canada, and Dublin, Ireland. Its career-driven approach
to higher education prepares students for professional life from
their very first semester.
Champlain's Centers of Experience provide students from across
all majors with experiential learning environments that guide them
in how to take their classroom knowledge and put it to the test in
practical applications allowing them to gain real-world experience
firsthand. Each Center connects Champlain to the local community
and the world, turning theory into practice. The Centers entrust
students with responsibility, engage them in ambitious goals and
empower them to lead with creativity, confidence, insight, and
integrity. At the helms of the Centers are cutting-edge industry
professionals who share the goal of providing the most relevant,
career-focused education, enriched with hands-on learning
opportunities. The College offers 30 undergraduate degrees as
well as online undergraduate, graduate, and certificate
Our accolades include:
- Fiske Guide to Colleges 2021 selects Champlain as one of the
"best and most interesting schools" in the United States, Canada
and Great Britain
- Champlain is featured in The Princeton Review's 2021 "The Best
386 Colleges," including among its "Best Northeastern
- For the sixth year in a row, Champlain is named a "Most
Innovative School" in the North by U.S. News & World Report's
"America's Best Colleges" and is recognized as a "Best Value
- Champlain College is recognized as a 2021 College of
Champlain College invites applications for the position of Director
of Housing and Residential Life. The Director serves as a senior
staff member within the Division of Student Affairs, Diversity and
Inclusion and oversees all aspects of housing, residential life and
residential education. The Director also serves as one of the
College's Title IX Deputies. Candidates must be enthusiastic,
highly motivated, and able to balance administrative duties with a
strong student development focus. The Director is responsible for
creating safe, inclusive, and dynamic communities that empower
students' holistic development for more than 1400 residents. This
position is supervised directly by the Dean of Students and plays a
key role in the strategic planning of the department with a focus
on operations, safety, security, fiscal responsibility, and
The Director must create efficient operational practices that
focus on student learning, growth, and development. The position
contributes to the strategic and capital planning within the
department and the execution of housing operations including
marketing/promotion of College housing, room assignments, billing,
and front desk management. This position leads the department's
occupancy management efforts, oversees the residential database
software (Adirondack Housing Director), and manages room selection
process for students. The Director provides training and support to
staff and team members.
- Provide direct supervision for the Assistant Director of
Housing Operations; the Assistant Director for Residence Life; Area
Coordinators (4), indirect oversight of 60 Resident Advisors.
- Provide leadership for all housing, facilities and operations
initiatives for student housing, including key
- Provide vision and leadership for housing occupancy management,
including but not limited to planning, reporting, management,
communication and marketing. Lead marketing efforts to assure
desired occupancy levels. Indirectly manage and oversee housing
assignments, billing, room changes/selection processes.
- Manage requests for exemptions and releases from contract in a
timely manner by coordinating with the Financial Aid, Student
Accounts, the Office of Accessibility and making recommendations to
the Dean of Students for final approval.
- Provide overall leadership for professional and
paraprofessional departmental staff, as well as creating a
supportive environment that promotes the professional/personal
development of staff members.
- Oversee coordination of all hall opening/closing processes in
conjunction with departmental leadership, hall staff and campus
constituents and residence hall custodial and maintenance
- Facilitate the departmental budgetary process to ensure
adequate resources for operations, technology and facilities needs
that align with departmental mission and goals.
- Lead marketing efforts to assure desired occupancy levels.
Develop and implement a comprehensive marketing, promotions and
brand plan. Coordinate and oversee the development of content for
the department's website and social media accounts.
- Develop and maintain partnerships with key College
stakeholders, including but not limited to Campus Public Safety,
Student Accounts, Admission, Facilities Administration and Physical
Plant, Information Technology, Finance, and other Student Affairs
departments, ensuring the safety and security of residence halls.
Manage relationships with external service providers.
- Assist with the creation, implementation, and evaluation of the
department's strategic plan, mission, and goals. Serve as a member
of the Dean of Students' management team; serve on and lead other
departmental, divisional, and college committees.
- Serve in an on-call capacity to support staff emergency
response during evenings, weekends, and holidays.
- Create and maintain vibrant communities that contribute to the
development of the whole person-mind, body, and spirit.
- Indirectly supervise and mentor residence life student
- Recruit, select and train new and returning staff members.
- Meet regularly with staff individually and conduct weekly staff
- Direct, monitor, assess and evaluate staff work assignments and
- Disseminate information, provide training experiences, direct
professional growth and develop a sense of team cohesiveness.
- Provide challenge and support to staff members in job
responsibilities, leadership skills, and personal growth.
- Cultivate an understanding of diversity and inclusion and
create inclusive living environments.
- Foster healthy personal lifestyle choices.
- Act as a college agent and coordinate college response to
student conflicts, residence hall procedures, and damages.
- Work closely with the Office of Community Standards; serve as
conduct officer within the Department of Housing and Residential
- Serve as a member of the Colleges Student Care and Response
- Maintain a visible presence in the residence halls through
participation in residence functions, attendance at resident
meetings, involvement in student events, and frequent
- Serve in the on-call and crisis response rotation for all
residential students exercising discretion and judgment in
resolving critical incidents. Position deemed as essential
personnel as an emergency responder to natural and human-caused
- Facilitate learning for all student leaders within the
- Master's degree in College Student Personnel, Higher
Education/Student Affairs, or other related field is required.
- A minimum of 4-6 years of full-time post-master's degree work
experience in a directly related/relevant field in a college or
university environment is required, including supervision of
- Proficiency in Google Workspace is required and web development
skills are strongly preferred.
- Demonstrated passion and commitment to college student
- Ability to relate well and be a mentor to a diverse population
of college students.
- Experience in facilitating and supervising the planning and
coordinating of creative events and approaches to community
- Demonstrated skill in individual and team development.
- Ability to utilize sound judgment and critical thinking in a
wide variety of scenarios.
- Demonstrated commitment to diversity, equity and
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Proficient execution of competing administrative
- Strong work ethic and an ability to multitask and work
comfortably in a fast-paced and highly dynamic student-centered
environment are required.
Knowledge, Skills, and Abilities:
- Proficiency with housing and other university database systems
is required. Previous experience with Adirondack Housing Director
and Maxient software experience is strongly preferred.
- Demonstrated crisis management skills is required.
- Demonstrated leadership experience, including the ability to
work effectively with staff, students and other key stakeholders,
inside and outside of Student Affairs is strongly preferred.
- Demonstrated ability to build relationships and work
collaboratively with others, both inside and outside of Student
- Experience with the design and implementation of student
affairs assessment strategies preferred.
- Ability to work evenings and weekends as needed is
The successful completion of a criminal background check is
required as a condition of employment.
Champlain College does not discriminate on the basis of race,
creed, color, national origin, place of birth, ancestry, religion,
age, sexual orientation, sex, gender identity, veteran or military
service status, HIV -positive status, qualified disability, or on
the basis of any other status protected by law, and does not
discriminate in the administration of its education and admission
policies, scholarship and loan programs, employment practices or
co-curricular and other College-administered programs. Champlain
College will make reasonable accommodations for otherwise qualified
students, applicants for admission or employment, or employees.
Please contact the People Center at 802.651.5800 with questions
concerning the hiring process or future employment at Champlain
College, or if auxiliary aids or services are needed to apply for
employment at Champlain College.
Champlain College is committed to fostering an inclusive and
diverse community. Recognizing that diversity is both a reflection
of our world and a source of rich education, Champlain strives to
be diverse and inclusive in ways that reflect the world in which we
live and work. All members of the Champlain community are valued as
Application materials must include a resume/CV and a letter of
interest (Cover Letter) specifically addressing the desired
qualifications. The College seeks candidates who, through their
work and life experiences, service to the community, teaching or
research can contribute to the diversity, inclusivity and academic
excellence of Champlain College. Please include information about
how you would contribute to these efforts and help to further this
goal in your letter of interest/cover letter.
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