ABOUT CAL STATE EAST BAY:
Cal State East Bay's beautiful main campus is located in the
Hayward hills with panoramic views of the San Francisco Bay
shoreline. Situated above the city of Hayward, the campus offers an
ideal setting for teaching and learning and yet easy access to the
many cities along the bay. The University has a satellite campus in
Concord, a professional development center in Oakland and a
significant presence online. Founded in 1957, Cal State East Bay is
one of 23 universities of the California State University system
(CSU). With an enrollment over 15,800 students, Cal State East Bay
is recognized as a regionally engaged and globally oriented
university with a strong commitment to academic innovation, student
success, engaged and service learning, diversity, and
SALARY AND BENEFITS:
Salary Range: $4,691.00/month to
$6,683.00/month. PLEASE NOTE: The
starting salary placement depends on qualifications and experience
and is anticipated to be in the range of $4,691.00/month to
Cal State East Bay offers a broad range of benefits that
includes medical, dental, vision, retirement (CalPERS), 401k, 457,
403(b), dependent and health care reimbursement accounts, life
insurance, vacation and sick, 13 paid holidays, one personal
holiday and tuition fee waiver.
For more information on the benefits program, please
ABOUT THE POSITION:
Under the general supervision of the Director of Student Life
and Leadership, the Orientation Coordinator works collaboratively
within the university community to plan and implement orientation
programs for new students and their families. The Orientation
Coordinator works to create a welcoming and engaging environment to
integrate new students into the life of Cal State East Bay.
The Orientation Coordinator has overall responsibility for the
logistics of all new student orientation programs. Duties
include actively planning, implementation and evaluation of
Orientation activities that include both online and on-campus
programs for incoming Freshmen, Transfer and Graduate students. In
consultation with the several key University personnel (Director of
the Academic Advising and Career Education, College Deans, Planning
and Enrollment Management leadership, the Coordinator for the
General Education Program, and many others), the Coordinator
conceptualizes, develops, implements and evaluates programs
designed to support the enrollment management efforts of the
university with particular emphasis on the transition process of
new students. The Coordinator focuses on several orientation
program areas which include Freshman Orientation, Transfer,
Graduate, and Online Orientation.
In addition, this position coordinates all Orientation
evaluation efforts including program evaluation as well as
longitudinal research to assess the influence of Orientation
programs on the progress, success, and retention of students who
attend versus those who do not, also using extensive communications
knowledge regarding webpage design and new technology. The
Coordinator provides lead work direction to a Graduate Assistant,
several Student Assistants, and 50 Orientation Team Leaders, as
well as manages the department’s external and internal
communications for all Orientation programs, including the
utilization of the university’s student engagement platform
(currently) BaySync, web pages, social media, email listservs, and
other software, hardware, and web-based technology.
Conceptualize, develop and implement orientation programs, to
include: Freshman, Transfer, Graduate and Online Orientation.
- In consultation with the Director, work collaboratively with
other areas of the campus community which include but is not
limited to: Academic Advisement and Career Education, Enrollment
Management, Academic Deans and departments, Associated Students,
Inc., Campus Dining, Center for Careers in Teaching,
Housing/Conference Services, Student Life and Leadership,
Accessibility Services, Financial Aid, General Education,
Renaissance Scholars Program, Information Technology, Parking and
Transportation Services, Student Center for Academic Achievement,
Student Health Services, Counseling and Psychological Services,
Pioneer Bookstore as well as University Honors and Scholars
Program, to plan Frosh, Transfer, and Graduate New Student to
ensure the academic and social transition of new students, as well
as their family members. Ensure that all Orientation registration
forms and fees are processed correctly and efficiently.
- Work collaboratively with other New Student Programs staff
members to coordinate on and off campus marketing efforts. Work
closely with Communication Services in the preparation of copy for
Orientation publications (handbook, flyers, press releases) and web
- Work with the Director of Student Life and Leadership to track
the Orientation program budget including monitoring and reporting
- Coordinate the publication of the Orientation student handbook
and related newsletters and coordinate academic year events that
will serve as an extended orientation component.
- Depending on program areas, responsibilities may also include
designing and facilitating specialized orientation sessions for
students in the University Honors Program, Renaissance Scholars
Program, EOP and Freshman Programs as well as for each academic
college and undeclared students.
- Take major responsibility for managing the ongoing development,
review and updating of online orientation programs.
Select, train and provide lead work direction to Orientation
Interns and Orientation Team Leaders.
- In consultation with the Director, recruit, select and hire the
Orientation Interns, who serve as advanced paraprofessional student
- In consultation with the Director, recruit, select and hire the
Orientation Team Leaders. Lead the interview processes and present
recommendations to the selection committee.
- Coordinate the training of the Orientation Interns as well as
the Orientation Team Leaders. Establish and implement a
rigorous training structure (quarterly leadership class/coursework,
weekly training meetings, and two off-campus overnight retreats)
designed to build interpersonal skills for both Orientation Interns
and Orientation Team Leaders.
- Provide counseling and advisement to student leaders to assist
in the resolution of interpersonal issues. Coordinate welcome and
recognition events for Orientation Intern and Orientation Team
Assist in the development and implementation of goals and
programs in Student Life and Leadership.
- Provide support to the programming efforts and functions of the
office by helping to facilitate a broad range of campus programs
related to student recruitment and retention
- Participate in the leadership mission through conducting
presentations, facilitating workshops and participating in
leadership training and retreats.
- Participate in overall management and development of programs,
policies and procedures that connect Orientation with other
University service areas.
- Work closely with other Planning, Enrollment Management and
Student Affairs Division professionals and university staff,
participate in regular staff meetings, serve as a member of various
work groups and committees and represent the office at university
functions and on university committees, as required.
- Incorporate the following student development themes into
programs and services whenever feasible: self-concept, social
responsibility, financial responsibility, safety and wellness, and
Design and implement Orientation program evaluation efforts.
- Design effective Freshman, Transfer, Family, Spanish Language
Family, and Online Orientation participant satisfaction surveys via
- Compile all Orientation survey data into quantitative and
qualitative reports to be distributed to the campus community -
integrating evaluation summaries and pertinent data.
- Work collaboratively with the Director to create reports based
on the Freshman, Transfer, Family, Spanish Language Family, and
Online Orientation Survey data which will be distributed
- In consultation with the Director, design a longitudinal study
that compares the academic progress, success and retention of those
students who attend Orientation with those who do not.
- General knowledge of the principles, practices and trends in
the field of Student Affairs.
- General knowledge of the principles, practices and trends in
New Student Orientation Programs.
- Ability to analyze complex situations accurately and adopt
effective courses of action.
- Ability to plan, coordinate, and execute complex, concurrent
- Ability to establish a cooperative working relationship with
students, student organizations, campus departments, and the
- Experience and ability to work with a diverse student and
- Experience in student affairs, student life, student
involvement, orientation, and/or related fields.
- Ability to communicate effectively orally and in writing, and
through the use of various technologies including web.
- Ability to work with web-based programs and applications for
communication, data gathering and analysis.
- Ability to work independently and represent the Director at
designated university functions.
- Ability to carry out a variety of professionally complex
assignments without detailed instructions. Develop plans and
approaches to situations where few precedents or guidelines
- Ability to work on multiple projects with multiple deadlines
- Ability to produce extremely visible programs with political
- Ability to work with constant interruptions in a somewhat noisy
- Ability to work evenings and weekends when required.
- Knowledge of online orientation development and related
- Knowledge of social networking trends and related computer
- Strong knowledge of Microsoft Office Suite including Outlook,
Word, Excel and PowerPoint.
Possession of these knowledge and abilities is typically
demonstrated through the equivalent of three years of progressively
responsible professional student services work experience. One year
in the program area to which assigned may be preferred but is not
A master’s degree in Counseling, Clinical Psychology, Social
Work, or a directly related field may be substituted for one year
of experience. A doctorate degree and the appropriate internship or
clinical training in counseling or guidance may be substituted for
the three years of experience for positions with a major
responsibility for professional career or personal counseling.
Equivalent to graduation from a four-year college or university
in a related field, including or supplemented by upper division or
graduate course work in counseling techniques, interviewing, and
conflict resolution where such are job-related.
PREFERRED SKILLS AND KNOWLEDGE:
- Three years of experience in student life, new student
orientation, academic advisement, and outreach or student support
- Working knowledge of orientation and transition issues
including policies, procedures and practices to produce
educationally and philosophically sound programs.
- Working knowledge of student development theory and
- Ability to research and apply research in related topics.
- Ability to employ positive advisement and counseling
- Ability to communicate (verbal and written) effectively with a
variety of on-and off-campus constituents.
- Ability to design and update electronic media including those
that are web based and/or internet technology.
- Ability to act and use excellent judgment in a fast paced,
service-oriented daily operation.
- Ability to work in a highly collaborative, team-oriented
CONDITION(S) OF EMPLOYMENT:
Satisfactory completion of a background check (including
LiveScan, as appropriate), that may include, but is not limited to:
criminal records check, verification of academic credentials,
licenses, certificates, credit history, professional references
and/or verification of work history is required for
employment. Cal State East Bay will issue a conditional offer
of employment to the selected candidate, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Unsatisfactory results may also affect the continued
employment of current Cal State East Bay employees who were
conditionally offered the position.
All background checks are conducted through the university's third
party vendor, Accurate. LiveScan is conducted through the
University Police Department.
As an Equal Opportunity Employer, Cal State East Bay does not
discriminate on the basis of any protected categories: age,
ancestry, citizenship, color, disability, gender, immigration
status, marital status, national origin, race, religion, sexual
orientation, or veteran's status. The University is committed to
the principles of diversity in employment and to creating a
stimulating learning environment for its diverse student body.
All California State University campuses, including Cal State
East Bay, are smoke and tobacco-free. For more information,
please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, the Cal State East
Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html
Cal State East Bay is not a sponsoring agency for Staff or
Management positions and we are not an E-Verify employer.
The incumbent in this position may be considered a mandated
reporter under the California Child Abuse and Neglect Reporting Act
and will be required to comply with requirements set forth in the
CSU Executive Order 1083 as a condition of employment.
CSU VACCINATION POLICY:
CSU requires faculty, staff, and students who are accessing
campus facilities to be immunized against COVID-19 or declare a
medical or religious exemption from doing so. Any candidates
advanced in a currently open search process should be prepared to
comply with this requirement. The systemwide policy can be found
at https://calstate.policystat.com/policy/9779821/latest/ and
questions may be sent to email@example.com.
HOW TO APPLY:
Please visit www.csueastbay.edu/jobs and
under New Employment Site, please click on Faculty, Staff and
Management Employment Opportunities.