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Senior Student Account Specialist

Employer
Portland Community College
Location
Oregon, United States
Salary
Salary Not Specified
Posted Date
Jun 8, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Community Relations & Institutional Outreach, Student Affairs, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Senior Student Account Specialist

Requisition ID req1299 Department Treasury/Receivable Campus CA-Cascade Campus Employment Type Classified-Full Time Close Date July 8, 2022
Position Summary

Portland Community College is looking for a Senior Student Account Specialist to join team at the Cascade Campus. This role performs a variety of activities to ensure the efficient and effective operation of a student account office and/or key student account function. The Senior Student Account Specialist serves students, staff, parents and community members by working on a broad array of complex student and financial service issues. Proactively engaging students in financial conversations and planning to help ensure student financial success and referring students to appropriate college and external resources are essential. The Specialist provides services to a diverse population including non-native English speakers, international students, high school students and other community members whose needs and interests may vary, and consistently delivers these services in a professional, efficient and friendly manner.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/StudentAccountsSpecialistSenior/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
  • Experience coordinating, leading, and providing operational support for office functions as well as staff
  • Experience providing support or appropriate referrals to students that have a broad array of complex financial service issues
  • Experience proactively engaging individuals in financial conversations and develops financial plans
  • Experience with delivery of financial workshops or presentations to small and large groups
Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent.

One year of college level course work with an emphasis on business technology, accounting or relevant office occupations curriculum (one year of relevant experience may substitute for the college level course work).

Two years of experience in general office support is required.

One year experience in a student service environment with considerable public contact is required.

Position Grade 18 Starting Salary Expectations The first two steps of the range are: $43,297 to $44,596 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Position Grade Salary Range $43297 to $69480 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
  • Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
  • 8 hours of sick leave per month
  • 24 hours of additional personal leave days per year
  • 11 Paid holidays
View a complete list of PCC benefits .

Working Conditions and Physical Requirements WORK ENVIRONMENT:
Work is performed in an office setting that may be, at times, noisy and intense with multiple interruptions. Subjected to heat/cold fluctuations. Exposure to video display terminals occurs on a regular basis.

PHYSICAL REQUIREMENTS:
Learned physical skill required to perform keyboarding and/or ten-key functions. Minimal physical exertion required. Most job time spent sitting with occasional walking. Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

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