Senior Student Account Specialist
July 8, 2022
Portland Community College is looking for a Senior Student Account
Specialist to join team at the Cascade Campus. This role performs a
variety of activities to ensure the efficient and effective
operation of a student account office and/or key student account
function. The Senior Student Account Specialist serves students,
staff, parents and community members by working on a broad array of
complex student and financial service issues. Proactively engaging
students in financial conversations and planning to help ensure
student financial success and referring students to appropriate
college and external resources are essential. The Specialist
provides services to a diverse population including non-native
English speakers, international students, high school students and
other community members whose needs and interests may vary, and
consistently delivers these services in a professional, efficient
and friendly manner.
See the classification description for additional information:
These qualifications, skills and abilities are critical for
success in this position.
Throughout the screening process, you will be evaluated based on
the demonstration of these qualifications.
- Experience coordinating, leading, and providing operational
support for office functions as well as staff
- Experience providing support or appropriate referrals to
students that have a broad array of complex financial service
- Experience proactively engaging individuals in financial
conversations and develops financial plans
- Experience with delivery of financial workshops or
presentations to small and large groups
To be considered, your application must demonstrate these minimum
qualifications. (Experience is calculated based on the start and
end dates you provide multiplied by the number of hours per week
High school diploma or equivalent.
One year of college level course work with an emphasis on business
technology, accounting or relevant office occupations curriculum
(one year of relevant experience may substitute for the college
level course work).
Two years of experience in general office support is
One year experience in a student service environment with
considerable public contact is required.
Starting Salary Expectations
The first two steps of the range are: $43,297 to $44,596 per
year. Higher salary placement may be available based on
qualifications, experience and internal equity.
Position Grade Salary Range
$43297 to $69480 Annual Salary
PCC offers a comprehensive benefit package designed to provide
employees and their families, including domestic partners, with
access to a broad range of benefit options. Includes Health,
Dental, and Vision options, Group Life, Long-term Disability,
Long-term Care, and Auto and Home Insurance programs.
PCC currently fully funds the Oregon Public Employees Retirement
System (PERS/OPSRP) pension and contributes an additional 6% into
the employee's Individual Account Program under PERS/OPSRP. PCC
offers a tax deferred annuity program and a deferred compensation
program where employees may save additional pre-tax dollars for
Additionally, PCC provides a tuition waiver for yourself, domestic
partner, and dependent children under 24 years of age. Partial
tuition reimbursement for yourself at other accredited institutions
(full-time employees only).
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 8 hours of vacation leave per month (additional
vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year
- 11 Paid holidays
View a complete list of PCC benefits
Working Conditions and Physical Requirements
Work is performed in an office setting that may be, at times, noisy
and intense with multiple interruptions. Subjected to heat/cold
fluctuations. Exposure to video display terminals occurs on a
Learned physical skill required to perform keyboarding and/or
ten-key functions. Minimal physical exertion required. Most job
time spent sitting with occasional walking.
Background Check Required
Portland Community College complies with the Oregon Veterans'
Preference in Public Employment law which provides qualifying
veterans and disabled veterans with preference in employment.
You will be given instructions during the application process
to claim Veterans' Preference in the recruitment of this position,
and to provide the documents required for verification of
eligibility. Please do not send your documentation to the hiring
manager directly. For verification of eligibility, please submit
the following documentation:
Portland Community College is committed to hiring and retaining
a diverse workforce. We are an Equal Opportunity Employer, making
decisions without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or any
other protected class.
- Veterans: DD214
- Disabled Veterans: DD214 and Letter from the Department