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Director, Student Counseling and Resource Center

Lindenwood University
Missouri, United States
Salary Not Specified
Posted Date
Jun 8, 2022

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Position Type
Faculty Positions, Education, Counsellor Education, Administrative, Student Affairs, Counseling, Health Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:
  • Employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only)
  • Tuition discounts for doctoral programs (employee only)
  • Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options
  • Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Independence Day, Juneteenth, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1)
  • Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
  • Professional development opportunities through the Lindenwood Learning Academy

Job Title: Director, Student Counseling and Resource Center

Division: Academic and Student Affairs

Evaluation Group: Staff Administrator

FLSA Status: Exempt

Reports To: Associate Vice President Student Affairs

Positions Supervised: Staff Counselor; student employee positions

Job Summary

The director of the student counseling and resource center (SCRC) is responsible for providing vision, leadership and services for the delivery of direct counseling (individual and group), consultation, training, preventative programming, crisis intervention and other essential mental health services to all Lindenwood students.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution
  • Provides student intake assessment, individual counseling and crisis intervention
  • Promotes the SCRC regularly to parents, student groups/organizations, faculty and staff, endorsing the SCRC as a valuable mental health resource for students
  • Establishes annual measurable assessment goals for the SCRC and conducts end-of-year analysis of accomplishments and services provided
  • Properly evaluates and retains cases deemed “complex”; refers non-complex cases to staff counselor and/or graduate-level interns
  • Maintains the safety and security of all SCRC counseling records by following all applicable Health Insurance Portability and Accountability Act (HIPAA) regulations
  • Maintains and updates policies and procedures concerning campus-wide mental health crises and emergencies
  • Oversees development and maintenance of the SCRC webpage and social media pages
  • Provides consistent, timely SCRC response and intervention as needed during after-hours crises; works closely with campus partners, including Public Safety and Residential Life when dealing with students potentially posing a threat to self or others
  • Serves and advises on LEO Cares/BIT team cases
  • Contacts Behavioral Health Response (BHR) as needed in emergencies
Leadership and Strategic Thinking
  • Maintains involvement as faculty sponsor for Active Minds (national mental health advocacy organization) or other related student organization
  • Facilitates intern-driven counseling services for graduate-level students enrolled in applicable courses
  • Advises Lindenwood leadership concerning emerging trends in student mental health issues/needs
  • Adapts and modifies leadership based on new information and/or data, utilizing effective strategies for collaboration
  • Aligns division/department purpose and actions with university initiatives and higher education trends
  • Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
Employee Management and Development
  • Hires, directs, supervises and evaluates support staff of the SCRC
  • Meets individually with counseling interns and also conducts a weekly group meeting for them
  • Provides faculty, staff and student training on mental health, prevention and response
  • Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork
  • Sets clear performance expectations and holds employees accountable; conducts thorough and timely performance evaluations based on evidence, observation and feedback
Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.
  • Master’s degree in counseling or a related field
  • Licensed Professional Counselor (LPC) designation in the state of Missouri
  • Licensed Nationally Certified Counselor (NCC) designation
  • Minimum of 5 years’ experience directing a college counseling center or related experience
  • Minimum of 3 years’ experience supervising graduate interns and Provisional Licensed Professional Counselors (PLPCs) or related experience
  • Ph.D. in Education, with an emphasis in counselor education preferred
  • National Clinical Mental Health Counseling Examination (NCMHCE) certification preferred
Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Excellent oral communication, written and public speaking skills
  • Attentive, active listening skills
  • Strong professional integrity and ability to maintain strict confidentiality
  • Ability to use good judgment, think critically, communicate effectively and make decisions
  • Flexibility and excellent interpersonal skills
  • Knowledge of general office software, particularly Microsoft Office Suite
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
  • General office setting
  • Ability to respond to emergencies on evenings and weekends
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to work effectively at a computer and on the telephone for up to eight hours daily
  • Regular attendance is a necessary and essential function
  • Adequately mobile to greet students and families on campus
Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

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