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Administrative Assistant/Office Manager

Wheaton College of Massachusetts
Massachusetts, United States
Salary Not Specified
Posted Date
Jun 6, 2022

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Wheaton is a leading private, coeducational, liberal arts college of 1800 students located in Norton, MA and within easy commuting distance of Boston and Providence.

Posting Details

Posting Details

Posting Number:


Position Title:

Administrative Assistant/Office Manager


Job Type:


Staff Term:

12 Months

Staff Work Schedule (hours/dates):

M-F, 8:30-4:30

Academic Year Schedule (dates):

July 1 - June 30

Faculty Term:

Position Type:



Student Financial Services

Job Summary/Basic Function:

Manage all activities concerning and involving the “front line” in the Office of Student Financial Services including phone, email and in-person customer service. Provide information to students and families regarding financial aid, student accounts and student employment programs, policies and activities. Manage scheduling of appointments and meetings, order supplies, submit office bills for payment. Maintain student records/applications on BANNER, Slate and in BDMS (document management system). Compile and present data about quantity, timing and nature of customer inquiries, participate in the assessment of SFS services, recommend service enhancements. Hire and provide supervision and training to all student workers in the department.

Minimum Qualifications:

High school diploma or GED and 3-5 years relevant experience required. Strong communication and organizational skills, including exemplary customer service. Ability to work under deadlines and adapt to change. Enjoy significant contact with students, parents, faculty, administrative staff. Knowledge of office computer programs (including Google) required. An equivalent combination of education and experience may be substituted to meet the hiring criteria.

Preferred Qualifications:

Associates degree preferred.
Knowledge of BANNER, Slate, BDMS preferred. Previous work in an academic environment. Knowledge of financial aid/student accounts activities extremely helpful. Ability to manage, supervise and mentor college student workers.

Physical Demands


ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Eeo Statement

Wheaton is a private coeducational liberal arts college within easy
commuting distance of Boston and Providence. We have nearly 1,700
undergraduates from 40 U.S. States and more than 70 countries. Nearly 23%
of our undergraduates are U.S. students of color and 11% are international
citizens. Wheaton College is an equal opportunity/affirmative action
employer and does not discriminate against any individual or group on the
basis of gender, sexual orientation, gender identity or expression, age,
race, color, religion, national origin, veteran status, genetic
information, or disability. In a continuing effort to maintain and enrich
an intellectually diverse learning environment, the Department and the
College actively encourages applications from women and members of
underrepresented groups.

Posting Date:


Closing Date:

Open Until Filled



Office of Human Resources

Contact Phone/Extension:


Contact Email:

Contact Fax

Special Instructions to Candidates:

To prevent the infection and spread of COVID -19 and as an integral part of our public health and safety measures, Wheaton College requires that all successful applicants hired provide proof of full vaccination for COVID -19 at the time of employment, unless an exemption from this policy is requested and approved. Applicants believing that they need an accommodation of this policy because of a disability, medical condition, or sincerely-held religious belief should inform the Office of Human Resources after an offer of employment is extended.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Cover Letter
  2. List of References
  3. Resume
Optional Documents

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