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Interim Director of Student Conflict Resolution Center

University of Oregon
Oregon, United States
Salary Not specified
Posted Date
Jun 7, 2022

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Position Type
Administrative, Student Affairs, Minority & Multicultural Affairs
Employment Level
Employment Type
Full Time
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Interim Director of Student Conflict Resolution Center

Job no: 529645
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional

Department: Ombuds Program
Appointment Type and Duration: Interim (OA), Limited
Salary: $55,000 to $60,000 per year
Compensation Band: OS-OA07-Fiscal Year 2021-2022
FTE: 1.0
Application Review Begins
June 20, 2022; position open until filled
Special Instructions to Applicants
In addition to your application, please include:
1) A current resume
2) A cover letter that clearly articulates how your skills and experience make you an ideal candidate for this position.
Department Summary
The Ombuds Program improves the learning and working environment at the UO by providing confidential, impartial, and informal conflict resolution services to university stakeholders. The Ombuds Program is independent of other university processes. Services are intended to supplement, not replace, other formal grievance procedures and services at the university. The Ombuds Program has strict confidentiality requirements and record-keeping policies and complies with International Ombudsman Association (IOA) Standards of Practice and Code of Ethics. The Ombuds Program reports to the University President.

The Student Conflict Resolution Center was previously under the direction of the Office of the Dean of Students but now functions as its own program within the Ombuds Program department. Confidentiality requirements and standards of practice differ within this program from the Ombuds Program.
Position Summary
This position works under the direction and supervision of the University Ombudsperson with dotted line reporting to the Office of the Dean of Students. This position is funded by the Associated Students of the University of Oregon (ASUO) and is in the Student Conflict Resolution Center, within the Ombuds Department.

This position is responsible for the management and continued development of the Student Conflict Resolution Center, a program which provides both proactive and reactive resources for university students who are engaged in interpersonal or organizational conflict, or who want to learn how to more effectively manage conflict. This individual ensures the successful creation, delivery and evaluation of SCRC initiatives and coordinates strong partnerships between SCRC and student groups/endeavors. The Director will provide in-person dispute resolution services, coordinate mediation education and negotiation technique trainings, and select, train and supervise SCRC student interns. This individual is primarily responsible for the integration of alternative dispute resolution practice and philosophy into the student conduct process in order to resolve disputes.
Minimum Requirements
  • Bachelor's degree
  • Two years' experience in applied conflict resolution, mediation, facilitation, or another area of alternative dispute resolution
  • Successful completion of a basic mediation training program through either an accredited graduate-level program and/or a program offered and approved for professional-level continuing education credits (i.e., continuing legal education)
    Professional Competencies
  • Strong organizational skills including the ability to demonstrate initiative, set priorities and achieve unit goals
  • Requires strong analytical ability, sound judgment, and the ability to work independently
  • The ability to problem-solve collaboratively, to gather and analyze information impartially, to negotiate effectively while maintaining confidentiality, and to offer options for conflict resolution that are responsible, constructive, and creative
  • Active listening skills and the ability to communicate effectively both orally and in writing, including strong presentation skills
  • Demonstrated understanding of and commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds in an inclusive and supportive environment
    Preferred Qualifications
  • Masters/professional degree in conflict resolution, law, higher education, or related field
  • Experience working in an institution of higher education
  • Experience supervising students or entry level professionals
  • Experience working with teams or managing group processes

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see:

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit

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