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Instructional Technologist

William James College
Massachusetts, United States
Salary Commensurate with experience
Posted Date
Jun 7, 2022

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Position Type
Administrative, Academic Affairs, Instructional Technology & Design (Campus)
Employment Level
Employment Type
Full Time
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Position Summary

William James College is currently seeking an Instructional Technologist to join our Office of Educational Development and Innovation. The Instructional Technologist will work directly with students, staff, and faculty to provide support, training, and evaluation of education technology tools in academic courses and Continuing Education (CE) activities. This position will temporarily work remotely three days a week and onsite two days a week, until otherwise notified.

Essential Functions: 

  • Provide instructional technology support and training to faculty, staff, and students in academic departments and participants registered for Continuing Education (CE) programs, while maintaining a high level of customer service
  • Serve as primary support for CE live events in all modalities (in person, online, hybrid)
  • Manage student enrollment in our learning management systemfor academic courses and provide LMS support for Continuing Education online courses
  • Contribute to the creation, organization and use of our document library and training materials
  • Serve as primary support for video-centric e-learning and web conferencing tools
  • Manage quality assurance of the functionality of course offerings through the LMS
  • Document and analyze the operations, effectiveness, and feedback of Educational Technology (ET) programs
  • Understand and maintain accreditation and authorization materials for ET online programs
  • Experience with basic HTML, SQL, CSS, and/or XML coding skills is desired.
  • Assist Director in management of work study students
  • Handle support tickets regarding ET
  • Be an administrator to all educational technology tools and apply experience and training to maintaining the operation of assigned systems
  • Assist in the implementation and transition to new ET vendors
  • Edit videos for ET and CE courses as assigned
  • Keep up to date with emerging technologies
  • Research and evaluate new educational technology tools that might be useful for WJC
  • Other duties as instructed or assigned

Basic Qualifications:

  • Bachelor’s degree required
  • 2+ years of experience in Educational/Instructional Technology, Instructional Design, or related field, preferred
  • High level of professionalism, energy, and enthusiasm
  • Passion about technology in education and how it impacts the future of higher education
  • Patient and effective in 1 on 1 and small group consultations/trainings with faculty, students, and staff.
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Ability to complete projects with minimal supervision
  • Ability to work independently and on a team
  • Ability to work well under time pressure and meet deadlines
  • Ability to adapt to changing priorities
  • Strong computer skills, specifically in Microsoft Word, PowerPoint, Excel, Outlook, web-based collaboration tools, video creation tools, and web conferencing tools
  • Experience with Learning Management Systems (Moodle, Blackboard, Canvas) preferred
  • Some familiarity with project management methods preferred
  • Applicant must be able to assume employment in the U.S. without College sponsorship


Application Procedures

Review of applications will begin upon receipt. Interested candidates should submit:

  1. A Cover Letter responding to the stated qualifications.
  2. A Résumé/Curriculum Vitae.
  3. A list of three professional references with complete contact information. (References will not be contacted without the candidate’s prior permission.)

Materials should be submitted electronically via the WJC Career Center: 


Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.



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