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Instructional Technologist

San Jose State University
California, United States
Salary Not Specified
Posted Date
Jun 6, 2022

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Position Type
Administrative, Academic Affairs, Curriculum & Instructional Development, Distance Education Programs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Job Summary

The Instructional Technologist supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree in the E-Campus department. The Instructional Technologist will support the effective use of current and emerging technologies to develop innovative and engaging e-learning environments as part of SJSU Online, a fully remote academic program that provides opportunity for students with some college credits to earn a bachelor's degree. The Instructional Technologist will ensure that the University's learning management system is properly maintained, works to enhance the faculty’s pedagogical understanding of technology in e-learning environments, and serves as an advocate for institutionalizing e-learning within the culture and administration of the University. The incumbent will work in close collaboration with faculty, SJSU Online Colleagues, and other campus units to support the tools used in the design and development of high quality online courses that reflect best practices.

Key Responsibilities
  • Maintain and administer the learning management system for SJSU Online courses
  • Maintain the technical components of the SJSU accessible syllabus solution
  • Develop and maintain accessible syllabus templates for SJSU Online courses
  • Coordinate and test updates and integrations for the learning management system, including accessibility tools and custom programming projects
  • Manage, review, and maintain instructional technologies to serve the educational and administrative community with resources in support of instruction
  • Ensure that eCampus web sites are fully functional, easy to navigate, usable, and accurate
  • Design, develop, and maintain dashboards to reflect technologies supported by eCampus
  • Translate application requirements into user-friendly systems and applications
  • Troubleshoot technical issues and develop solutions
  • Provide telephone and online (e.g., chat, email, web-conferencing) contact for administrative and educational support and solutions
  • Generate learning management system reports, accessibility reports, and analysis for the Director and other campus stakeholders
  • Coordinate with departments participating in SJSU Online to test, refine, and develop technology solutions. Support e-learning by designing, developing, and implementing tools and resources for students
  • Design and develop online instructional materials that support academic courses/programs grounded in sound educational theory and best practices in instructional design
  • Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies
Knowledge, Skills & Abilities
  • Thorough knowledge in using learning management systems and other instructional technologies, as well as, knowledge of software administration
  • Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
  • Proficiency in web and mobile technologies with programming knowledge of Application Programming Interface (API) and web development tools such as Java, HTML, XML, and .NET
  • Ability to enhance web-based courses with knowledge of best practices and e-learning principles
  • Thorough knowledge and demonstrable skills in applying a variety of software applications and web-based authoring and publishing systems: e.g., Camtasia, Photoshop, HTML editors, WebEx, Microsoft Office, etc.
  • In-depth knowledge of systems analysis and development, applications programming, and database analysis
  • Ability to design and develop user-friendly interfaces that comply with accessibility as defined in Section 508
  • Working knowledge of managing vendor-supplied application maintenance and patch life cycles
  • Ability to facilitate quality control and ensure that the online materials and practices are successful by applying established CSU and Faculty Senate criteria to meet course learning outcomes
  • Knowledge of instructional process
  • Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
  • Ability to enhance web-based courses with knowledge of best practices and e-learning principles
  • Skilled in developing and conducting faculty training workshops and materials
  • Ability to gather data, compile analytics, and generate reports
  • Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation
  • Ability to teach/instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs
  • Strong consultative skills to assess user needs and provide appropriate support
  • Strong interpersonal and communication skills in terms to support e-learning and working with users to interpret needs and provide appropriate solutions
Required Qualifications
  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Three years of experience supporting information systems and technology
Preferred Qualifications
  • Master’s Degree in a related field
  • Experience in educational technology, instructional design, distributed learning, or an equivalent discipline
  • Experience using and managing Learning Management Systems
  • Experience with technical information systems and programming
  • Experience and a working knowledge of common software application packages used in higher education teaching
  • Experience in course development and design
  • Experience in a team-based environment
  • Experience in giving presentations or teaching workshops in higher education


Classification: Information Technology Consultant - Career
Anticipated Hiring Range: $5,600/month - $5,836/month
CSU Hiring Range: $4,372/month - $10,792/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: June 6, 2022 through June 21, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: June 06, 2022 (9:00 AM) Pacific Daylight Time
Applications close:

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