Director of Advancement Services

Employer
Carthage College
Location
Wisconsin, United States
Salary
Salary Not Specified
Posted Date
Jun 6, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Development & Advancement
Employment Type
Full Time


JOB PURPOSE :

This position manages Advancement information services, including database management (data and file maintenance, reporting, and system architecture), and the development and implementation of applicable processes and procedures.

DESCRIPTION OF ESSENTIAL DUTIES :

  1. Utilizing strong analytical and critical thinking skills, design queries and metrics for data analysis, campaign monitoring, and strategic goal achievement, including but not limited to all gift, pledge, donor, and alumni reporting within and external to Advancement (fundraising and alumni engagement programs).
  2. Ensure that organizational strategy is informed by sound data which includes developing reports, structures, and support offerings to promote effective and efficient fundraising.
  3. Serve as chief data strategist for department. Advise on the development of the Advancement team’s technical vision and strategic technology plans. Plan and oversee short and long-term improvements to all functions related to advancement data, including data migrations and the selection of subscription databases/services.
  4. Analyze database for data quality control, isolating issues for investigation, and developing methods applied in data clean up.
  5. Ensure that gift, pledge, and biographical data are entered consistently, accurately, and in accordance with Federal and State regulations, College policies, CASE standards, and best practices. Direct staff in the timeliness and accuracy of gift receipts to donors, as well as benchmarks and reports on gift receipting production in accordance with IRS and CASE standards.
  6. Hire, supervise, train, and evaluate Advancement Services personnel. Manage a strong team and ensure cross-training on all team functions in the areas of gift entry, biographic entry, and reports that support these functions.
  7. Manage data normalization for common data shared with other campus offices.
  8. Facilitate access and provide training on the College’s fundraising database (Blackbaud Raiser’s Edge) for Advancement and related staff.
  9. Serve as liaison to Finance Office for oversight of gift-related data feeds and associated balancing, gift processing mechanisms, online giving functionality, and gift-related financial reporting.
  10. Nurture a customer-service ethic among members of the Advancement Services personnel. Seek feedback from internal customers and drive constant improvement.
  11. Complete other duties as assigned.


DESCRIPTION OF NONESSENTIAL DUTIES :

Serve as department liaison to College Information and Technology colleagues. Support campus events as needed.

SUPERVISORY RESPONSIBILITIES :

Directly supervise Advancement Services staff, including gift entry and student workers. Carry out supervisory duties in accordance with college policies and applicable employment laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)
  • Requires education generally equivalent to a Bachelor’s Degree in a related field.
  • Requires 3 to 5 years of related experience, such as reporting, analysis, business, and/or database management.
  • Requires excellent oral and written communication skills to effectively communicate with employees, students, and faculty members.
  • Requires excellent supervisory skills to lead a small team.
  • Requires proficiency in Microsoft Office Suite (high proficiency in Excel), relational databases (Raiser’s Edge preferred), SQL editor, XML editor, and other web-based subscription databases.
  • Requires exceptional reporting, analysis, troubleshooting, and critical thinking skills.
APPLY ONLINE

PROTECTIVE CLOTHING REQUIRED :

n/a

PHYSICAL DEMANDS : (The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time.)

While performing the duties of this job, the employee is regularly required to talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee must frequently lift and/or move between 1 and 25 pounds to carry a laptop across campus for meetings. There are no specific vision requirements for this position.

WORK ENVIRONMENT : (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work is performed in an office environment in a variety of work locations throughout the Carthage Campus. The noise level in the work environment is moderate and typical of a campus office environment. This may vary depending on work travel environments.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

ABOUT CARTHAGE

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.

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