JOB PURPOSE :
This position manages Advancement information services, including
database management (data and file maintenance, reporting, and
system architecture), and the development and implementation of
applicable processes and procedures.
DESCRIPTION OF ESSENTIAL DUTIES :
DESCRIPTION OF NONESSENTIAL DUTIES :
- Utilizing strong analytical and critical thinking skills,
design queries and metrics for data analysis, campaign monitoring,
and strategic goal achievement, including but not limited to all
gift, pledge, donor, and alumni reporting within and external to
Advancement (fundraising and alumni engagement programs).
- Ensure that organizational strategy is informed by sound data
which includes developing reports, structures, and support
offerings to promote effective and efficient fundraising.
- Serve as chief data strategist for department. Advise on the
development of the Advancement team’s technical vision and
strategic technology plans. Plan and oversee short and long-term
improvements to all functions related to advancement data,
including data migrations and the selection of subscription
- Analyze database for data quality control, isolating issues for
investigation, and developing methods applied in data clean
- Ensure that gift, pledge, and biographical data are entered
consistently, accurately, and in accordance with Federal and State
regulations, College policies, CASE standards, and best practices.
Direct staff in the timeliness and accuracy of gift receipts to
donors, as well as benchmarks and reports on gift receipting
production in accordance with IRS and CASE standards.
- Hire, supervise, train, and evaluate Advancement Services
personnel. Manage a strong team and ensure cross-training on all
team functions in the areas of gift entry, biographic entry, and
reports that support these functions.
- Manage data normalization for common data shared with other
- Facilitate access and provide training on the College’s
fundraising database (Blackbaud Raiser’s Edge) for Advancement and
- Serve as liaison to Finance Office for oversight of
gift-related data feeds and associated balancing, gift processing
mechanisms, online giving functionality, and gift-related financial
- Nurture a customer-service ethic among members of the
Advancement Services personnel. Seek feedback from internal
customers and drive constant improvement.
- Complete other duties as assigned.
Serve as department liaison to College Information and Technology
colleagues. Support campus events as needed.
SUPERVISORY RESPONSIBILITIES :
Directly supervise Advancement Services staff, including gift entry
and student workers. Carry out supervisory duties in accordance
with college policies and applicable employment laws.
Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
QUALIFICATION REQUIREMENTS :
(To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability
PROTECTIVE CLOTHING REQUIRED :
- Requires education generally equivalent to a Bachelor’s Degree
in a related field.
- Requires 3 to 5 years of related experience, such as reporting,
analysis, business, and/or database management.
- Requires excellent oral and written communication skills to
effectively communicate with employees, students, and faculty
- Requires excellent supervisory skills to lead a small
- Requires proficiency in Microsoft Office Suite (high
proficiency in Excel), relational databases (Raiser’s Edge
preferred), SQL editor, XML editor, and other web-based
- Requires exceptional reporting, analysis, troubleshooting, and
critical thinking skills.
PHYSICAL DEMANDS :
(The physical demands described here are
representatives of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The phrases
“occasionally,” “regularly,” and “frequently” correspond to the
following definitions: “occasionally” means up to 1/3 of working
time, “regularly” means between 1/3 and 2/3 of working time, and
“frequently” means 2/3 and more of working time.)
While performing the duties of this job, the employee is regularly
required to talk and/or hear, and/or use hands to finger, handle,
or touch objects, tools, or controls. The employee is frequently
required to sit. The employee must frequently lift and/or move
between 1 and 25 pounds to carry a laptop across campus for
meetings. There are no specific vision requirements for this
WORK ENVIRONMENT :
(The work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.)
Work is performed in an office environment in a variety of work
locations throughout the Carthage Campus. The noise level in the
work environment is moderate and typical of a campus office
environment. This may vary depending on work travel
The above statements reflect the general details necessary to
describe the principle functions of the occupation described and
shall not be construed as a detailed description of all the work
requirements that may be inherent in the occupation.
Located on the shore of Lake Michigan in the thriving
Chicago-Milwaukee corridor, Carthage College blends the best
liberal arts traditions with desirable degree programs,
transformative learning opportunities, and personal attention from
dedicated faculty and staff. Our beautiful campus, an 80-acre
arboretum with stunning lake views, is home to 2,600 undergraduate
students and 200 graduate students. Founded in 1847, Carthage is
consistently named a Best Midwestern College by The Princeton
Review and a Most Innovative School by U.S. News & World
Report. All Carthage employees play a vital part in the success of
our students, as we work together to create an environment where
all can achieve their true potential. Grow with Carthage.
Carthage College is an equal opportunity employer (EOE)
dedicated to the goal of building a culturally diverse community.
We welcome applications from a broad spectrum of people, including
members of ethnic minorities, women, veterans, and individuals with
disabilities. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, gender
expression, gender identity, sexual orientation, national origin,
protected veteran status or status as an individual with a