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STEM Tutorial Supervisor

Employer
Bergen Community College
Location
New Jersey, United States
Salary
$50,000.00 - $60,000.00
Posted Date
Jun 6, 2022

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Administrative
Employment Type
Full Time
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To provide, coordinate, and assess tutorial services for students enrolled in STEM courses. This includes tutorial services such as one-on-one tutoring, in-class/in-lab tutoring, Math Hub support, and online tutoring, across all BCC locations. Also, this position will lead all activities in relation to promoting tutorial support at BCC.

MAJOR RESPONSIBILITIES:

Responsibilities include but are not limited to:

  • Recruit, hire, and evaluate science, technology, and engineering tutors
  • Collaborate with the Mathematics Tutorial Supervisor and designated faculty liaisons in coordinating and conducting tutor training for tutors in the STEM fields
  • Research and implement appropriate ways through which tutorial support services can be successfully promoted at BCC across all locations and centers
  • Identify courses in need of tutorial support in the Math Hub
  • Collaborate with the Mathematics Tutorial Supervisor in coordinating coverage for the Math Hub
  • Communicate systematically with the Math Lab Supervisor and the Evening Coordinator, and faculty located in the Math Hub
  • Serve as the liaison between the Math Hub and the CLAC
  • Conduct systematic on-site visits at the Math Hub
  • Assess systematically the In-Class and In-Lab tutorial support services as well as student and faculty satisfaction
  • Co-coordinate and conduct regular training sessions for In-Class/In-Lab tutors and SI Leaders
  • Monitor the day-to-day operational needs of In-Class, In-Lab, and walk-in tutoring
  • Conduct trainings for the tutors assigned to work outside of the CLAC premises
  • Collaborate with the CLAC personnel
  • Provide immediate assistance to tutors and students
  • Monitor and evaluate tutorial sessions as well as monitor students’ tutorial attendance
  • Coordinate study groups and workshops, as needed
  • Collect and maintain data in regards to tutor training attendance, study group and workshop attendance, as well as assess student success and satisfaction
  • Seek ways through which data can be collected and utilized for program improvement
  • Provide coverage to the Math & Science Walk-In
  • Participate in institutional assessment processes
  • Generate reports regarding overall student attendance and progress within as well as outside the CLAC
  • Research, recommend, implement, and assess resources, applications, procedures and activities for enhanced tutorial support services such as In-Class/In-Lab tutoring and SI
  • Meet with students and discuss CLAC policy and procedures as needed
  • Research and implement appropriate ways through which tutorial support services can be successfully promoted at BCC across all centers and locations
  • Serve as a liaison between the CLAC and designated departments
  • Other duties as assigned

 QUALIFICATIONS:

  • Excellent communication and interpersonal skills
  • Must be able to work evenings
  • Customer service oriented
  • Able to multi-task and work with a diverse population
  • Possess intermediate-expert proficiency in the use of Google Suite, including Gmail, Calendar, Docs, Sheets and Slides as well as internet research
  • Knowledgeable about reporting procedures and experience with web-based scheduling software (e.g. TutorTrac)

Physical Requirements: This position has physical components which include, but is not limited to, sitting for extended periods of time at a computer station, standing for extended periods of time and the ability to quickly move from one room to another in a short amount of time. Thus, mobility in a fast paced environment is required.

Education: Bachelor’s Degree in Education or related field required; background in statistics and statistical analysis preferred. Demonstrated knowledge in college level STEM related courses required.

Experience: 2 years effective supervisory experience in an educational setting required, preferably in higher education or learning center environment. Excellent organizational, interpersonal, oral and written communication skills required. Must be able to work with a diverse population.

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