Director, Talent Management

Title: Director, Talent Management

Number of Positions: 1

Anticipated Closing Date: June 26, 2022

Department : Human Resources

Type of Appointment: Full-Time

FLSA Status: Exempt

Required Documents Needed to Upload at Time of Application:

· Resume

· Unofficial Transcripts

· Three Professional References (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19^th amendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville https://www.visitknoxville.com , the Beck Cultural Exchange Center https://www.beckcenter.net , the Knoxville Urban League https://thekaul.org , Knoxville City https://knoxvilletn.gov , Knox County https://knoxcounty.org , My Knox Village http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/ , Knox Pride https://knoxpride.com/equality , Centro Hispano de East TN https://www.centrohispanotn.org , and Knoxville chamber https://www.knoxvillechamber.com

Position Summary: The Director, Talent Management has responsibility for leading the planning, implementation and evaluation of activities within Pellissippi Academy, to ensure that professional development needs are met and that programs are aligned with the strategic mission of the college.

The Director has responsibility for leading the planning, implementation and evaluation of activities within the Student Employment Project (SEP), to develop a consistent pipeline of student employees to fill temporary part-time positions in relation to the strategic plan.

The Director is responsible for employee development programs that are based on needs assessment data and in response to national trends in higher education.

The Director will design, develop, and implement programs around the concepts of skills development and mentorship including staff development sessions with well-defined objectives, small group learning formats, and staff performance of designated skills.

The Director will oversee full life cycle recruitment in sourcing the best talent for the College.

Essential Functions:

40% ORGANIZATIONAL DEVELOPMENT- Engages in organizational development and partners with the Executive Director, Human Resources and other leaders to identify and lead training, professional development, and succession planning strategy, curricula, and activities.

• Ensures training programs support the changing needs of the college and workforce, including new initiatives, with an emphasis on current trends and practices.

Collaborates with leadership to design and facilitate change management initiatives increasing engagement to meet strategic business objectives.

• Facilitates the design and delivery of New Employee Orientation, the New Employee Experience for staff, and New Manager Orientation, including the development of online support tools for managers and orientation guidelines for new hires that will evolve/enhance new employee program offerings to drive employee engagement.

• Identifies internal and external professional community resources to form partnerships for the development of effective training and education programs.

• Conducts biennial training and development needs assessment.

• Proposes training and development programs and objectives.

• Develops relevant metrics to analyze and evaluate the effectiveness of programs and services offered ensuring their relevance to the overall mission and both short and long term strategic planning initiatives.

• Writes and facilitates training courses on soft skill topics that include leadership, coaching and performance management, time management, understanding generational diversity, managing change, and customer service.

• Identifies and develops subject matter experts (SMEs) and trainers and partner with these individuals to deploy training and development programs throughout the organization.

20%DEVELOPMENT AND DELIVERY OF TRAINING- Conduct research into outside speakers and consultants who can support the values and goals of the institution’s professional development needs. Identify and plan budget needs to support organizational goals. Negotiate with speakers/consultants to include quality content, appropriate engagement with the audience, clear learning outcomes, and proven track record of success. This also includes working with the business office on purchase orders, contracts and market pricing. Prepare a marketing plan for each year. Work with the Events Department on venue scheduling and event set up. Manage all professional development utilizing learning management software.

30%RECRUITMENT PROGRAMMING– Spearhead and support the Student Employment Project (SEP) and institutional internship program, including career development and training opportunities. Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies.

· Develop effective relationships within Pellissippi and the community to have influence and impact the recruiting process and hiring.

· Develop, initiate and maintain effective programs for workforce retention, promotion, and succession planning.

· Create and maintain an environment of equal opportunity employment, diversity and competitive advantage in support of our Core Values and the Pellissippi State Path to Excellence.

· Recruit full-time, part-time, temporary, contractual and internal personnel. Manage full life cycle recruitment in conjunction with Executive Director, Human Resources and Employment, Specialist (post, source, prescreen, background, references, offer, onboarding, etc.). Complete hiring process within defined metrics to minimize overall time-to-fill, and develop service-level agreements to ensure an effective and efficient recruitment lifecycle.

· Work closely with the Employment Specialist and Technical Analyst/Data Writer to collect and coordinate aggregate data for talent pool and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels.

· Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates.

10%OTHER DUTIES- Provide backup administrative support in the human resources department.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

· Bachelor’s degree from a regionally accredited college. SHRM-SCP, SHRM-CP, SPHR, PHR, TMP, or CSTM certification is preferred.

· Five years’ experience in training and professional development required; experience in recruitment or talent acquisition a plus.

Part-time work experience is calculated at 50% credit of full-time work experience

Complexity & Creativity: Demonstrated experience in training and adult learning techniques. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, and coordination of people and resources. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to organizational development. Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations. Experience designing, developing and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics, and relationship management. Experience in all areas of sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs. Experience in affirmative action plan requirements. Must have a broad depth and breadth of knowledge to be able to work independently in this role and to analyze complex problems, situations, outcomes, and make strategically impactful decisions in a timely manner.

Knowledge is only attained by years of experience in handling non-conforming problems in the workplace. Must demonstrate strong interpersonal, negotiating, leadership, communication (written and oral), presentation, and analytical skills to function with little or no supervision. Appropriate confidentiality skills are required. Must be able to self-start, drive initiatives, and develop a program from the ground up.

Skills and Abilities:

Ability to engage in the College’s mission and values

Must be dependable and possess good judgment

Must have excellent communication and collaboration skills

Able to create new trainings and work with subject matter experts (SMEs) to facilitate training workshops

Extensive experience in training and facilitating

Able to hold things in confidence and adhere to a strong code of ethics

Must be willing to network

Must be skilled at negotiating, multitasking, and setting priorities

Able to remain agile, innovative, and creative

Able to receive feedback and use it to design/redesign training and recruitment programs

Financial Impact: The individual is completely responsible for waste particularly in the area of ineffective training and/or speakers, and talent sourcing.

Magnitude of Impact: The entire college will be affected by this position’s impact. Outcomes would be evaluated annually and over long periods of time. The Executive Director, HR, VP of Finance or the President may be called up when problems arise…. the high-profile nature of the problem would dictate at what level intervention is needed.

Responsibility for Accuracy: There could be scheduling errors, marketing errors, incorrect communication, vendor application and compensation errors all could erode confidence.

Budgetary: Has full responsibly and authority for budget; responsible for approving expenditures, and formulating, developing, and administering budget including budget variances.

Nature of Contacts: Internally: President, vice presidents, assistant vice presidents, executive directors, academic deans, directors, administrators, professionals, faculty, adjunct faculty, non-exempt staff, and temporary part-time employees; students.

Externally: Professional development leaders at other colleges, outside speakers, high profile speakers; and local and national community partners for recruitment programming

Nature of the contacts range from persuasion with leadership (peers and above the incumbent on the org chart),

Physical Demands: Normal office environment including the ability to read, write, keyboard, travel, and otherwise move about campus and campuses.

Hazards: There are no inherent hazards in this position. However, because of the nature of the HR function, sometimes there is stress and anxiety surrounding managing irate employees and students and appropriate protection measures are taken.

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900+companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Pay Rate: $64,580 - $81,190.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

If you are interested in this position, click on the link to the left to apply.

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