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IT Business Systems Analyst

Texas, United States
Salary Commensurate with experience
Posted Date
Jun 2, 2022

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Position Type
Administrative, Business & Administrative Affairs, Technology Administration/Other
Employment Level
Employment Type
Full Time
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Salary Range: 

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

At Southern Methodist University, the Business Systems Analyst will be part of the Project Management Office (PMO) within Office of Information Technology (OIT). With minimal supervision, the candidate must be able to understand IT services and infrastructure from a business perspective and be able to provide clear, concise, and detailed analysis of data and processes. The candidate will lead workflow and process assessments resulting in recommendations for improvement that are supported by data and industry best practices. The ability to collaborate across and outside the organization is essential. The candidate must have acute listening, writing, and speaking skills that support the ability to provide concise and effective executive-level presentations.

Essential Functions:

  • Business Process Analysis & Design, System Analysis, facilitate discussions and work-sessions to identify improvements to business processes

  • Organize and coordinate the assessment and delivery of analysis of business data and workflows; Develop and present assessment of workflow or analysis along with recommendations for improvement

  • Provides technical guidance to others in the use of analytics tools; lead and manage cross-organizational projects

  • Team Dynamix administration, follow project management industry standards best practices, assist with project portfolio and other duties as assigned


Education and Experience:

High school diploma or equivalent is required.

A minimum of four (4) years of experience is required. Candidate with Project Management Professional (PMP), Business Analytics or other PMI certification is preferred. Experience in higher education is desired. 

Knowledge, Skills and Abilities:

Candidate with understanding of Six Sigma or LEAN concepts is preferred. Candidate must possess strong organization and planning skills. Must also be detail oriented. Working experience in facilitating meetings and work sessions is preferred. 

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. 

Required software skills: Collaborative / File Sharing Software, Tableau, Business Objects, or other Industry standard BI tool is required. Candidate must also demonstrate experience with Microsoft Access and Visio, or other mapping software.

Physical and Environmental Demands:

  • Sit for long periods of time
  • Walk for long distances
  • Stand

Deadline to Apply:

Open until filled. 

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

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