Enterprise Applications Analyst - Integrations

About the Job

The Enterprise Application Analyst (EAA) is a full time, exempt, and fully remote position. The EAA is responsible for helping to support the University’s Enterprise Resource Planning (ERP) systems and ancillary applications under supervision of the Enterprise Applications Manager (EAM). Each member of the team acts as a system administrator for one or more enterprise application (cloud or on prem) In particular, this position will focus on delivering integrations to connect applications together and will work closely with the Application Development team on this.

This position is both technical and analytical. The EAA will meet with end-users to analyze problems, develop solutions and configure applications to the appropriate specifications. The ideal candidate must be able to work in a team environment, multi-task, work cooperatively with others and be proficient at learning new skills and systems. The team is looking for an individual who possesses knowledge of support, troubleshooting, testing features, testing customer functional requirements, and has a desire to provide high-quality customer service. Regarding integrations, familiarity with APIs, Enterprise Service Buses, IPaaS, and how integrations work as well as proficiency in at least one programming or scripting language is required.

About CCU

Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.

Colorado Christian University was founded in 1914.  CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV) 

CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.

Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.

CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.

A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.

CCU offers more than 100 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.

What is most appealing about working at CCU?

1. Faith friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
2. Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
3. Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
4. Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.

We’re looking for candidates who have:

1. Understanding of higher education student information systems, business processes, and university operations. Higher education experience preferred.
2. Critical thinking and advanced problem-solving skills, effective quantitative and analytical ability, and the ability to multi-task and work cooperatively with others.
3. Positive customer service focused attitude.
4. Knowledge of programming languages and concepts, like JavaScript, JSON, C#. Proficiency at least one scripting or programming language required.
5. Understanding of relational databases and standard query languages; MSSQL Server experience desired.
6. Familiarity with integration concepts, methodologies, and design, like APIs, Enterprise Service Buses, IPaaS. Experience with integration creation or development preferred.
7. Willingness and proficiency for learning new development environments, tools, frameworks, and languages.
8. Excellent organizational skills, ability to balance multiple priorities and objectives, and ability to work with accuracy, precision, and keen attention to detail.
9. Ability to communicate effectively at all levels of the organization: verbal and written.
10. Bachelor’s degree in relevant computer or IT field or applicable job experience preferred, with experience in development or MIS.

Key Job Duties

1. Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Enterprise Applications Analyst supports the mission of the University through administration and connection of software resources used by students, faculty, and staff to support student transformation. 
2. Work with EAM and Application Development team to prioritize, create and maintain system integrations within established frameworks and design SOPs.
3. Collaborate with Application Development team to enhance and improve integration best practices and methodologies.
4. Collaborate with EAM to develop, prioritize, and execute project plans and serve as a technical team member with respect to ongoing maintenance, upgrade, and support of University enterprise software.
5. Provide level 2 and 3 support for the University ERP/SIS, custom applications, and other University enterprise applications.
6. Resolve customer technical issues through diligent research, reproduction, and troubleshooting with a sense of urgency while providing excellent customer service.
7. Assist programming staff with end-user interaction, creation of functional requirements, and testing of programming changes.
8. Analyze business processes and workflow through a technical lens, seeking to drive efficiencies and innovation that technology may provide.
9. Provide quality assurance plans and testing for solutions developed for the University.
10. Devise and/or modify procedures to solve complex technical problems.
11. Develop and document complex business processes and operational procedures, back-end systems, and workflows.
12. Participate in integrated system testing for project/software releases.
13. Serve as a resource on process/functionality issues for enterprise applications and assist users in functional areas to understand and apply system processes and to provide subject-matter expertise to internal and external clients as required.
14. Review, assess impact of, and assist with the implementation of ERP system upgrades.
15. Keep current with the latest technology; regularly attend technical training in order to maintain technical expertise.
16. Complete other duties as assigned.

Work Environment

While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.

What we offer our employees:

We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate’s qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.