Content & Knowledge Strategist
Arizona State University
Office Research/Sponsored Project
The department is seeking a motivated Content & Knowledge
Strategist that is passion about helping colleagues, customers, and
understands user experience and learning design
principles. This individual will own department content
design and roadmap for improving content delivery and internal
knowledge base by developing, managing and delivering in-person and
digital onboarding and continued professional development training
This position will focus on designing a competency-based
curriculum and digital delivery strategy for the department
business processes, policies, etc. The ideal candidate
should be learner-centric, proactive, passionate about designing
objective-learning experiences and have an interest in advancing
the knowledge base for those within the department.
$61,625-$85,000 per year; DOE
- Delivers a competency-based curriculum, learning experience to
meet the needs of specific audiences.
- Works with subject matter experts and identifies content
- Maintains documentation.
- Works with Department Training following the ADDIE model:
- Designs in-person and digital delivery strategy for pre-award
and financial management.
- Builds strong relationships and feedback loops to help inform
content development and improve existing knowledge bases.
- Selects, designs and implements appropriate instructional
methods such as individual training, hands-on training, group
training, hybrid training to meet the needs of specific
- Partners with department management and other stakeholders to
develop, prioritize training needs to drive business outcomes and
- Responsible for reporting and analytics of training for
department management presentations.
- Assume or coordinate other duties or projects as assigned.
Bachelor's degree AND five (5) years of related administrative
experience including two (2) years of supervisory experience; OR,
Nine (9) years of related administrative experience including two
(2) years of supervisory experience; OR, Any equivalent combination
of experience and/or education from which comparable knowledge,
skills and abilities have been achieved.
- Experience in analytical and presentation skills
- Demonstrated knowledge of pre-award and post-award, financial
- Evidence of a proven track record of solving complex problems.
- Able to research and grasp emerging technologies content
- Experience in facilitating virtual training
- Experience in project management (managing time, establishing
priorities, distributing milestones and deliverables) in an
environment with multiple priorities and deadlines.
- Experience building and maintaining relationships with and
staff in a higher education or research administration
- Evidence of effective communication.
Activities are performed in an environmentally controlled office
setting subject to extended periods of sitting, keyboarding, and
manipulating a computer mouse (75%); required to stand for varying
lengths of time and walk moderate distances to perform work (10%)
Frequent bending, reaching, lifting, pushing and pulling up to 25
pounds (15%) Regular activities require ability to quickly change
priorities which may include and/or are subject to resolution of
conflicts Ability to clearly communicate verbally, read, write, see
and hear to perform essential functions. Regular use of
standard office equipment including, but not limited to: computer
workstation/laptop (keyboard, monitor, mouse), printer, fax,
calculator, copier, telephone and associated computer/technology
peripherals.; Receives managerial review of assignments for
adherence to established objectives and goals Provides regular
daily review of work activities to staff to ensure compliance with
Flexible work options:
- Alternative work schedules can include
four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule
over two workweeks for exempt employees only; and staggered start
and stop times.
- Hybrid work is
an arrangement where employees spend a
minimum of 60% of their regular workweek at their primary ASU work
location. Dean or vice president-level approval is
- Remote work is an arrangement where the
employee spends less than 60% of their regular workweek at a
regularly assigned ASU work location. Executive vice
president-level approval is required.
- Climate-controlled office setting subject to extended periods
- Visual acuity and manual dexterity associated with daily use of
- bending, stooping, reaching, and lifting up to 20 pounds.
- Ability to clearly communicate verbally in English, read,
write, see, and hear to perform essential duties.
- Ability to interpret complex sponsor regulations.
- Expected to be responsive to customers, engaged in work
production, resourceful, flexible, and respectful of others.
For the seventh year in a row, ASU has been named the most
innovative school in the nation, recognizing the university's
culture of groundbreaking research and partnerships, as well as its
commitment to helping students thrive in college and beyond. U.S.
News and World Report has named ASU as the most innovative
university all seven years the category has existed.
ASU Knowledge Enterprise advances research, innovation,
strategic partnerships, entrepreneurship, and international
development. Our success arises from solutions-focused,
interdisciplinary research; an entrepreneurial approach that is
embedded in every school and department; and a commitment to
transform society in a positive way. To learn more about how
Knowledge Enterprise is a place for your career to
grow, visit https://research.asu.edu/about-us/careers.
Arizona State University is a new model for American higher
education, an unprecedented combination of academic excellence,
entrepreneurial energy and broad access. This New American
University is a single, unified institution comprising four
differentiated campuses positively impacting the economic, social,
cultural and environmental health of the communities it serves. Its
research is inspired by real world application blurring the
boundaries that traditionally separate academic disciplines. ASU
serves more than 100,000 students in metropolitan Phoenix, Arizona,
the nation's fifth largest city. ASU champions intellectual and
cultural diversity, and welcomes students from all fifty states and
more than one hundred nations across the globe.
ASU is a tobacco-free university. For details
Arizona State University is a VEVRAA Federal Contractor and an
Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, protected veteran status, or any other
basis protected by law.
Notice of Availability of the ASU Annual Security and
Fire Safety Report
In compliance with federal law, ASU prepares an annual report on
campus security and fire safety programs and resources. ASU’s
Annual Security and Fire Safety Report is available online
at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You
may request a hard copy of the report by contacting the ASU Police
Department at 480-965-3456.
Relocation Assistance – For information about schools, housing
child resources, neighborhoods, hospitals, community events, and
taxes, visit https://cfo.asu.edu/relocation-services.
ASU conducts pre-employment screening which may include
verification of work history, academic credentials, licenses, and
Fingerprint Check Statement
This position is considered safety/security sensitive and will
include a fingerprint check. Employment is contingent upon
successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date
Please include all employment information in month/year format
(e.g., 6/88 to 8/94), job title, job duties and name of employer
for each position.
Resume should clearly illustrate how prior knowledge and
experience meets the Minimum and Desired qualifications of this
ASU does not pay for travel expenses associated with interviews,
unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of
“equivalent combination” in the minimum qualifications? It means
one year of higher education or 24 credit hours, is equal to one
year of experience. For example, a four year Bachelor’s degree is
equal to four years of experience.
To apply please go to www.asu.edu/asujobs/ see Req Id#