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IT Administrator, Information Technology

Employer
University of Tennessee at Chattanooga
Location
Tennessee, United States
Salary
Salary Not Specified
Date posted
May 31, 2022


IT Administrator ( Information Technology Admin/Analyst 2 – MR 11 )

IT Infrastructure Engineering

University of Tennessee, Chattanooga

The IT Administrator deploys and manages campus telephony systems; manages and deploys customized phone solutions to departments and users; is responsible for the administration of various infrastructure servers and account management; and serves as a member of the Infrastructure Engineering team.

Primary Responsibilities:

System Administration
  • Manages call managers, session mangers, system manager, telecom billing system, call center systems, mobility, and session border controllers
  • Independently analyzes and solves complex technical problems in telephony systems and the data center
  • Develops, implements, and supports projects that satisfy a variety of user needs
  • Fulfills service requests for listed telephony systems
  • Accountable for the performance of call management systems
  • Uses innovative solutions to solve problems and modifies solutions when competing policies are present
Projects
  • Fundamental in the development and implementation of VOIP
  • Works as a project team member under direction and support of senior
  • Supports the design and implementation of systems in the infrastructure space
  • Manages licenses for purchased products and software
  • Follows and creates documentation (e.g., instructions, configurations, best practices, service information)
The ideal candidate will possess the following:
  • Advanced knowledge of telephony systems and engineering
  • Expert level ability to understand how systems are inter‐related
  • Ability to define business requirements, often with limited information
  • Ability to successfully lead teams and projects
  • Ability to mentor and provide work direction
Review of applications will begin June 10, 2022 and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum Qualifications: Typically requires a bachelor’s degree in relevant field and two years relevant IT experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications: Three years of relevant IT experience, or an equivalent combination of education, training, and experience are preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Qualifications :

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