The Senior Director for Global Engagement
to the Senior Vice Provost for Enrollment Management and Strategic
Partnerships and leads the GEISS leadership team. The Senior
Director provides leadership, strategy, and vision for the
university in the areas of International Student and Scholar
Services, International Student Engagement, Study Abroad, and works
in collaboration with colleges and other academic and
administrative units and divisions to facilitate, expand and
enhance international education and global initiatives. The Senior
Director also serves as the Senior International Officer for the
university, advising and assisting senior leadership on global
issues, policies and advocacy. As a member of the Enrollment
Management Strategic Partnerships leadership, the Senior Director
will also collaborate with the international admissions team on
best ways to recruit, yield, and support students from all over the
world. The New School is strongly committed to diversity and
inclusion in the workplace and particularly seeks applications from
members of underrepresented groups, as well as candidates who share
this commitment. The primary responsibilities include but
are not limited to the following:
- Lead Global Engagement and International Support Services
(GEISS) and direct the development, implementation, and assessment
of the GEISS mission.
- Provide direct supervision and on-going development for the
Director of ISSS, Director of Strategic Partnerships, and the
Director for Education Abroad and Global Engagement, and indirect
supervision of the GEISS team members.
- Direct vision and strategies for enhancing global engagement
and international student services and programs at The New School,
with an emphasis on recruitment, retention, academic enhancement,
and government compliance.
- Foster and maintain collaborative relationships across the
university in order to best support and advocate for international
and global opportunity students including, admissions, ESL,
academic schools, advising, career services and student
- Develop and maintain the GEISS strategic communication plan in
collaboration with stakeholder departments, programs, and external
partners to foster and maintain collaborative relationships.
- Ensure University compliance with the Department of Homeland
Security and Department of State regarding F and J students and
exchange visitor scholars and their dependents.
- Maintain in-depth, advanced knowledge to interpret and provide
guidance on federal immigration regulations as they pertain to our
international students and scholars.
- Oversee and manage international agreements portfolio and
liaise with academic departments to determine mission fit.
- Oversee all aspects of developing, administering, and ensuring
the quality of the university’s education abroad portfolio
including student participation, intercultural learning outcomes,
and health, safety and security.
- Drive the strategy, assessment and maintenance of university
global partnerships in collaboration with the Director of Strategic
- Develop and oversee global partnerships that align with the
university’s strategic priorities and strengthen its admissions
- Lead reporting practices, manage data and streamline processes
for both internal office operations and mandatory government
- Implement policies, procedures, and practices that encourage
international student and global opportunity participant engagement
- Oversee all engagement and retention initiatives directly
related to study abroad opportunities and international student
- Oversee all staff recruitment, hiring, onboarding, ongoing
training and development, and performance management for the GEISS
- Develop and manage the GEISS budget while maintaining
compliance with University procurement policies and
- Manage crises involving students studying and/or traveling
abroad and international students, scholars, and their
- Establish core competencies and identify professional
development opportunities in order to support staff in meeting
- Other duties as assigned.
- Master’s degree required and a minimum of 7-10 years of
progressively responsible experience in higher education,
demonstrating management experience in the areas of global
engagement, study abroad, international student services and
- Experience supervising, developing, mentoring, and motivating a
diverse staff team, while directly supervising professional
- Demonstrated excellence in interpersonal skills, including
sensitivity to cultural differences and working in diverse
- Excellent interpersonal, oral, and written communication
- Ability to manage multiple collaborative projects and systems
in a fast-paced environment.
- Must be a U.S. citizen or permanent resident and be able to
serve as a Department of Homeland Security (DHS) Designated School
Official (DSO) and a Department of State (DOS) Alternate
Responsible Office (ARO).
- Ability to pass a required background check.
- Ability to adhere to University COVID-19 Policy and
- Experience as Principal Designated School Official (PDSO) and
Responsible Officer (RO).
- Ability to skillfully navigate Banner, SEVIS & Sunapsis
- Experience living/working outside the U.S.
- Fluency in a second language(s).
- Experience as an Alternate Responsible Officer (ARO) and
Designated School Official (DSO).