Application Engineer - Financial Aid

Missouri Southern State University
Missouri, United States
Salary Not Specified
Posted Date
May 26, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Financial Affairs, Student Affairs, Financial Aid
Employment Type
Full Time

General Statement of Job

The Application Engineer – Financial Aid analyzes user requirements, procedures, and problems to automate processing or to improve the existing Financial Aid computer systems. This position coordinates the implementation of purchased and/or in-house written software that is related to the Financial Aid systems.

Specific Duties and Responsibilities

Essential Duties:

  • Develops a complete understanding of the Campus ERP Financial Aid modules and all of the related third party applications that integrate with that module.
  • Create and maintain the various interfaces and extracts that integrate with the Financial Aid module.
  • Conducts various projects for administrative divisions.
  • Confers with personnel of organizational units to analyze current operational procedures, identify problems, and learn specific input and output requirements.
  • Works cooperatively and effectively with end users, IT personnel, and vendors.
  • Monitors vendor list serves and other communications to determine when patches and updates need to be applied to the Financial Aid modules.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
  • Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program changes are possible within existing system.
  • Studies existing Financial Aid information processing systems to evaluate effectiveness and suggests new processes or procedures in the system to improve production or workflow.
  • Plans and prepares technical reports, memoranda, and instructional manuals.
  • Writes queries and reports to satisfy governmental and in-house reporting needs.
  • Helps prepare and upgrade the Financial Aid modules and corrects errors to maintain system.
  • Audits security and integrity of Campus ERP Financial Aid modules.
  • Works with IT End User Services personnel on procedures and policies for client computer set up and resolution of non-routine end user problems related to Campus ERP.
  • Develops and maintains process workflows for campus users.
  • Performs other related duties as required.

Education, Experience, and Licenses

Two plus years of Financial Aid reporting and programming experience and/or training is required; or an equivalent combination of education and experience.

Any ERP experience is strongly preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to use the computer programming languages of SQL, PL/SQL.
  • Ability to learn and understand the functional requirements of the Financial Aid modules.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to read, analyze and interpret common technical journals, vendor documentation and list-servs.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to administrators, faculty and staff.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to work in a positive team-oriented manner with a variety of people (students, faculty, administrators, staff, vendors and members of the public).
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for word processing and/or accounting purposes.
  • Requires the ability to repair, develop, or install complex software or management information systems.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

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