Area Administrative Coordinator
Number of Vacancies
43 - Business Operations
Wayne State University requires all students, faculty and staff
to be fully vaccinated against COVID-19 with limited exceptions.
Learn more at:WSU Covid-19 Website
Please visit our Housing and Residential life Website:Housing
Essential Functions (Job Duties)
Oversee residence hall and apartment front desk activities.
Responsible for the creation, management and maintenance of
resident information, documents and files, including key and access
management. Serve as main contact for students, parents, and guests
in relation to housing resources, key/access management,
guest/package management, damage billing, and work orders. Work in
coordination and collaboration with other staff and Community
Director(s). Serve as a member of the housing and dining operations
and finance team. Report to Director of Housing Operations.
Oversee front desk activities to include providing information and
resources to students and guests. Answer questions and resolve
issues. Provide functional supervision to Student Desk Assistants.
Coordinate Desk Assistant schedules. Review and correct student
timesheets and exception reports. Assist with the accurate and
timely payment of student staff. Manage the guests and package log
system. Assist with housing, facility, and student emergency
Create, prepare, manage, and monitor resident confidential
documents and electronic files including door and other key
records, move in/out forms and other housing documents. Upload and
conduct audits of documents in The Housing Director (THD). Provide
recommendations for process improvements.
Oversee and manage weekly occupancy audits and key access for
housing residents. Review key access for student rooms and
communicate with OneCard if there are electronic key or access
issues. Assist and coordinate duties with Community Directors
including development and distribution of area-wide housing
communication. Monitor follow up of resident information and
Assist with the preparation and inspection of rooms for resident
move in/outs, summer interns, camps and conferences move in/out.
Prepare and coordinate check in/out processes and documents for the
front desk. Review and verify that check in/out documents have been
Oversee the work order submission process and provide follow-up
information to resident work order inquires. Coordinate with
housing facilities to receive updates on room cleaning or work
Organize and prepare damage billing charges for residents. Process,
bill, and communicate to residents damage charges in The Housing
Director (THD). Resolve discrepancies. Manage the damage appeal
Coordinate with Community Director and supervisor to prepare and
send building-wide communications to residents with information
regarding housing assignment processes, deadlines, programming,
policies, and facility concerns.
Other duties as assigned.
Bachelor's degree or equivalent education and experience.
YEARS OF EXPERIENCE REQUIRED:
Minimum 2 year of experience in a college or university housing
organization or equivalent experience.
Three (3) to five (5) years preferred. Demonstrated experience
serving successfully in an administrative role.
Professional/Administration & Supervisory/Management
Duration of Posting
Fiscal Year of Job Open Date
Job Open Date
(When job is posted in the system)
Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found
Is this position reposted?
None (New Posting)
Background Check Requirements
University policy requires certain persons who are offered
employment to undergo a background check, including a criminal
history check, before starting to work. If you are offered
employment, the University will inform you if a background check is
Instructions for submitting your application:
Represented Position Message
Salary (Hire Max)
Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for
Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible
Position (BIP). The person who bids or hires into this 100% grant
funded position has no bumping rights upon grant expiration or in a
reduction of force.