Assistant Director, Benefits & Retirement Administration

Job Summary

The Assistant Director, Benefits & Retirement Administration will manage and oversee the day-to-day operations of benefits and retirement administration for all employees. The Assistant Director is responsible for implementing and administering comprehensive health programs, developing comprehensive wellness programs for the university, administration of all retirement programs.

Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview.

At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution.

We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all.

Job Description

Typical duties include but not limited to:

• Manages and oversees the day-to-day operations of benefits administration for all employees.
• Plans and coordinates department activities by scheduling work assignments, setting priorities, and directing the work of direct reports.
• Implements and administers comprehensive health programs, develops comprehensive wellness programs, and administers all retirement programs for the university.
• Establishes operational goals and objectives that align with the overall strategic plan.
• Oversees the collection, processing, workflow, and overall quality of benefits and retirement eligibility and election data.
• Identifies, evaluates, supports, and solves complex issues related to benefits and retirement programs. Resolves escalated problems and proactively escalates large or more complex issues to appropriate administrator for resolution.
• Coordinates benefits and retirement policies and procedures with the state Division of Management.
• Advises faculty, staff, and administrators regarding university policies and procedures related to benefits.
• Develops, administers and analyzes continuous assessment of programs. Prepares and evaluates statistical, analytical, and narrative reports to be used for decision making and program improvement.
• Serves as a link between management and employees by handling questions, interpreting and administering policies/procedures, and resolving work related issues.

Other duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• Bachelor’s degree from an accredited institution in an appropriate area of specialization.
• Four years of professional full-time Human Resources and benefits administration experience.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).

Preferred Qualifications:

• SHRM-CP/SCP, PHR/SPHR, CBP Certification
• Five years of experience in benefits, retirement, worker’s compensation, and leave administration in a higher education environment.
• Experience with state of Florida Division of Retirement, third-party benefits administrator, and benefit vendors.
• Experience providing effective leadership, training, and development of others.
• Experience and proficiency with Workday HCM.

Knowledge, Skills, & Abilities:

• Knowledge and understanding of human resources management principles, practices, and standards across all functional areas of Human Resources.
• Knowledge of federal and state employment laws and regulations, and public sector employment policies and procedures.
• Excellent interpersonal, verbal and written communication skills.
• Excellent organizational, time management, and problem-solving skills.
• Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.
• Ability to develop and implement policies, procedures, goals and objectives.
• Ability to utilize data and information to make decisions and projections.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
• Ability to effectively manage the work of others by providing information, guidance and motivation.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to collaborate and interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.

FGCU is an EOE AA /F/Vet/Disability Employer.