Academic Advisor, Lansing Program Center

Academic Advisor, Lansing Program Center


Northwood University’s Lansing Program Center seeks an Academic Advisor to oversee the day-to-day operations of the program center and provide academic advising support to adult learners. This includes supporting students from conversion to graduation. This role reports to the University Registrar.

Northwood University has an institutional philosophy which emphasizes free enterprise in a context of limited government and individual responsibility. The ideal candidate will have a strong attraction to the mission and core values of Northwood University. Applicants are encouraged to familiarize themselves with the University’s outcomes at www.northwood.edu/aboutus/ .

Responsibilities:

• Assist students with accurate degree completion planning, course scheduling, identifying resources and developing achievable academic goals;
• Resolve st udent issues in an expedient and diplomatic manner;

• Gather appropriate documentation and review files for conversion;
• Responsible for timely and accurate data entry in Colleague, Blackboard, Perceptive Content and Student Planning;
• Maintain clear communication with advising directors and Registrars;
• Work collaboratively with colleagues to problem solve and share best practicesl
• Assist in developing the annual course schedule and budget for the center;
• Assist with persistence, retention and graduation goals;
• Perform testing for upgrades to Student Planning, as needed;

• Prepare institutional reports, as needed;
• Participate in commencement activities;
• Participate on committees and special projects, as assigned;
• Perform such other duties as may be delegated or assigned.

Qualifications :

• A Bachelor’s degree, Master’s preferred;
• Exceptional interpersonal communication, networking and presentation skills;
• Experience in developing and implementing processes to improve the function of an administrative unit;
• Familiarity of Academic Advising methods;
• Familiarity with university academic, curricular, and legal policies (especially FERPA) that pertain to the functions of a records office;
• Ability to work independently and as a team member;
• A positive attitude, ability to plan and adapt to change;
• High level of motivation, integrity, ethics and dedication to the university mission;
• Knowledge of Microsoft Office; ability to use Office programs in concert with Ellucian Colleague to effectively report on key administrative processes;
• Excellent analytical skills, attention to detail, communication and organization skills.

Competitive benefits package available including health, dental, vision and life insurance; retirement benefits; generous leave plan; flex spending plan; and tuition benefits for employee and family.