Assistant Vice President for Student
The Assistant Vice President (AVP) is a senior leadership
position within Student Affairs which plays a visible and crucial
role in advancing the Division of Student Affairs priorities around
identity, inclusion and diversity while actively supporting
students, organizations and departments fostering support and
development for inclusion and inter-sectional programs. Working
with a high degree of autonomy, this individual is one of the vice
president’s executive staff members and supervises the directors of
the Office of Multicultural Affairs, the Flora Stone Mather Center
for Women, the Lesbian, Gay, Bisexual, and Transgender Center, and
is the divisional liaison to the Interreligious Council. The
AVP helps create and advance an overall strategy on issues of
diversity, access, and inclusion while also enhancing the overall
programmatic climate for students.
Reporting to the Vice President of Student Affairs with respect
to oversight of the centers and to the Associate Vice President and
Dean of Students for matters related to student care and crisis
management the AVP supports students, faculty, staff, university
administration, and deans of the colleges and professional schools
to develop programs and services that extend and develop a shared
strategic vision which promotes anti-racism, inclusion, and creates
an overall direction for identity education and leadership
development as well as training and assessment within Student
Affairs. As an advocate and resource, the AVP will serve as a point
of contact for undergraduate and graduate students and parents with
concerns and questions regarding student success. The AVP will also
participate in the Care Management and Crisis Management process.
This position routinely handles highly confidential materials, must
be able to act independently, and perform all responsibilities with
Building a welcoming and inclusive community is the foundation
of the work we do as professionals working with students. Fully
including people of diverse backgrounds and perspectives helps us
all thrive by working together, focusing on our collective
well-being, and helping students gain insight from their academic
endeavors and real-world experiences.
- Supervise three (3) Directors and act as divisional liaison to
the Interreligious Council through an identity-conscious lens while
providing support of fiscal management, facilities, and
programmatic efforts. Provide leadership for the development,
implementation, and assessment of activities, trainings, and
support services that significantly enhance a commitment to
anti-racism and the experiences of minoritized students and
community members. Support advancing strategic priorities for
Student Affairs. Promote student success, diversity, equity, and
inclusion programs, long-range strategic planning, and student care
across campus. Proactively meet with students to address concerns
and advocate for and amplify student initiatives. Provide guidance
and support to students, student organizations; make referrals to
appropriate resources and offices. Assist in addressing Community
Concerns Response and Care Reports. Continually assess the campus
environment through formal and informal contact/discussion,
surveys, focus groups, and other forms of valuable data collection
to identify and address student needs. (30%)
- Actively support the university’s commitment to diversity and
inclusion to achieve and sustain excellence by embodying this
commitment both as a personal value and as a professional priority.
Provide consultative services to the university community related
to identity, diversity and inclusion. Act as a resource to help
sensitize and educate the Case Western Reserve University campus
community to understand/appreciate students from underrepresented
populations and their overall benefit to helping all students
receive a well-rounded education. Provide ideas and guidance to the
university and its initiatives focused on the needs of students.
Collaborate with schools and other offices involved with programs
to support the needs and experiences of minoritized students and
community members. Collaborate and support initiatives within the
university Office of Student Affairs, to educate and enrich the
university community to appreciate the importance of building an
inclusive, appreciative, and respectful environment. Work on
identity, inclusion and diversity efforts on an ongoing basis with
departments such as Admissions, Financial Aid, Undergraduate
Studies, Student Success, University Health and Counseling
Services, Disability Resources, Accommodated Testing and Services,
and Post-Graduate Planning and Experiential Education who focus on
recruitment, retention, and the success of students. Collaborate
with Graduate Studies/professional schools to provide information
to undergraduate students regarding opportunities for advanced
degrees. Serve on university committees and special projects as
necessary. Represent the university in both local and national
- Serve as an active member in weekly and bi-weekly Behavioral
Intervention Teams, CARE/Case Management meetings, emergency
withdrawals, and other student-related meetings as appropriate.
Provide non-clinical case management for students (and their
families), faculty, and staff seeking guidance around a range of
critical and complex student-related issues (i.e., academic,
mental/ medical health, behavioral and personal). Provide care,
advocacy, mediation, and support for students in crisis and
non-crisis situations, including, but not limited to academic,
personal, financial, and engagement issues, as well as issues of
community safety, behavioral risks, ethnic relations, equality, and
overall difficult situations. Assess the needs and behaviors of
students in crisis, to determine the process the university should
provide to the student for the student’s best interest. Serve on
the Dean of Students emergency on-call rotation, daily, after-hours
and weekends (24/7). (30%)
- Comprehensively and proactively evaluate and address student
mental and physical health and wellness through an
identity-conscious lens in close collaborations across divisions.
Meet with students, staff members, and other individuals involved
in student emotional/mental health crises to assess the situation
and manage the process to render a decision on behalf of the
institution regarding the student’s ability to remain on-campus.
Consult with appropriate faculty, staff, administrators, and
health-care providers to determine a student’s ability to return to
the university after emotional or mental health crises and to
establish criteria for their return. (10%)
- Represent all offices who focus their work at the intersections
of identity along with the Dean of Students and the Division of
Student Affairs at functions: open houses, student activity fairs,
- Serve as a backup to Dean of Student staff members in their
- Perform other duties as assigned by the associate vice
president and dean of students. (1%)
Department: Daily contact with the university Office of Student
Affairs, the Office of Multicultural Affairs, The Flora Stone
Mather Center for Women, the Lesbian, Gay, Bisexual, and
Transgender Center, and the Interreligious Council staff about
programming and students who may be struggling academically,
mentally, physically, or with personal issues.
University: Regular contact with Student Affairs, Graduate
Studies/Professional Schools, Undergraduate Studies, University
Health and Counseling Services, Residence Life/Housing, Greek Life,
International Student Services, Human Resources, Office for
Inclusion Diversity and Equal Opportunity, TRIO Access Programs,
university Police, the Office of Equity, the Office of General
Counsel and other university offices to gather information about
students from the professionals in these departments who know of
students of concern that may be struggling academically, mentally,
physically, or with personal issues to coordinate efforts and
discuss action plans for students who are on the Behavioral
Intervention Team or students who are presented at the threat
assessment behavioral intervention team. Investigate issues of
diversity and discrimination, when necessary. Serve on committees
and University task forces representing student opinions and views
to staff, faculty, and alumni.
External: Frequent contact with parents, guardians, family
members, emergency contacts of students, and community constituents
when and where appropriate to notify the appropriate parties when a
student withdrawals through the emergency withdrawal and return to
campus policy, or to notify when a student is hospitalized or
missing. Periodic contact with the following: local businesses,
corporations and foundations; alumni; university circle
institutions; neighborhood and community organizations;
contractors; vendors; city offices; and parents where
Students: Daily contact with undergraduate and
graduate/professional students. Frequent contact and interaction
with students on troubleshooting service issues, providing
resources, as well as assisting students in crisis.
Direct supervision of the Director of the Office of
Multicultural Affairs, the Director of the Lesbian, Gay, Bisexual
and Transgender Center, the Executive Director of the Flora Stone
Mather Center for Women and act as divisional liaison to the
members of the Interreligious Council.
Experience: 8 to 10 years of progressive responsibility in
higher education required. Experience directing a college or
university department/program for underrepresented students
Education: Master's degree in an appropriate field required
(preferably higher education).
- Commitment to working with diverse groups of individuals,
including age, race, ethnicity, gender, gender expression, sexual
orientation, socioeconomic and educational background and
- Strong knowledge of the culture of higher education and the
issues of access, inclusion, diversity, equity, and
multiculturalism in higher education settings.
- Strong leadership abilities and excellent interpersonal and
conflict resolution skills.
- A strong understanding of the complex nature of the first
amendment and free speech in higher education as well as how to
balance the role of a university agent while supporting students in
their engagement in free speech and protest activities.
- Strong assessment skills and experience utilizing data on an
ongoing basis to develop and adjust practice and programming in
alignment with emerging best practices and student needs.
- Demonstrated ability to coordinate, manage, implement and
evaluate multiple projects over varied timelines.
- Strong skills in project management, social perceptiveness to
be aware of others’ reactions, and understanding why they react as
- Ability to collaborate with and advise students, student
organizations, faculty, and staff from all backgrounds and
- Strong understanding /expertise in working with issues faced by
- Strong facilitation skills to assist and craft professional
development sessions for professional staff as well as lead student
- Ability to navigate complex personnel issues and mediate
workplace conflicts and address performance challenges in a fair
consistent and neutral manner. Ability to work with and supervise
challenging personalities with competing interests and navigate
- Experience with problem identification and reasoning; ability
to develop original ideas to solve problems; experience with
persuasion, leadership, and intercultural competence.
- Must be able to handle difficult situations and confidential
information with sensitivity and professionalism.
- Must have familiarity with academic, personal, and
health/emotional needs of university students.
- Demonstrated teaching and public speaking ability.
- Demonstrated team orientation and inclusive philosophy and
excellent leadership skills.
- Excellent oral and written communication skills
- Grant writing experience.
- Strong computer skills including MS Office (Word, Excel,
Outlook, and PowerPoint), Simplicity Advocate, as well as
relational database experience.
- Strong marketing and presentation expertise in employer
outreach to national and international organizations.
- An inclusive philosophy to support all university students,
faculty, and staff.
- Ability to meet consistent attendance.
- Ability to interact with colleagues, supervisors and customers
face to face.
General office setting: Must be available to work evenings and
weekends as needed. Serve on the Dean of Students 24/7 on-call
In employment, as in education, Case Western Reserve University
is committed to Equal Opportunity and Diversity. Women,
veterans, members of underrepresented minority groups, and
individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable
accommodations to applicants with disabilities. Applicants
requiring a reasonable accommodation for any part of the
application and hiring process should contact the Office of
Equity at 216-368-3066 to request a reasonable
accommodation. Determinations as to granting reasonable
accommodations for any applicant will be made on a case-by-case
Case Western Reserve University has implemented a COVID
Vaccination policy requiring evidence of COVID-19 vaccination for
all students, faculty and staff with an on-campus presence.
Religious and medical exemptions may be provided in accordance with
applicable federal and state laws. For more information go to:
Applicants may contact the Office of Equity at 216-368-3066
information regarding religious or medical exemptions as an
Visit https://case.edu/hr/careers. Job