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Assistant Vice President for Student Affairs

Case Western Reserve University
Ohio, United States
Salary Commensurate with experience
Posted Date
May 26, 2022

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Position Type
Administrative, Student Affairs, Other Student Affairs, Executive, Chancellors & Presidents
Employment Level
Employment Type
Full Time
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Assistant Vice President for Student Affairs


The Assistant Vice President (AVP) is a senior leadership position within Student Affairs which plays a visible and crucial role in advancing the Division of Student Affairs priorities around identity, inclusion and diversity while actively supporting students, organizations and departments fostering support and development for inclusion and inter-sectional programs. Working with a high degree of autonomy, this individual is one of the vice president’s executive staff members and supervises the directors of the Office of Multicultural Affairs, the Flora Stone Mather Center for Women, the Lesbian, Gay, Bisexual, and Transgender Center, and is the divisional liaison to the Interreligious Council. The AVP helps create and advance an overall strategy on issues of diversity, access, and inclusion while also enhancing the overall programmatic climate for students.

Reporting to the Vice President of Student Affairs with respect to oversight of the centers and to the Associate Vice President and Dean of Students for matters related to student care and crisis management the AVP supports students, faculty, staff, university administration, and deans of the colleges and professional schools to develop programs and services that extend and develop a shared strategic vision which promotes anti-racism, inclusion, and creates an overall direction for identity education and leadership development as well as training and assessment within Student Affairs. As an advocate and resource, the AVP will serve as a point of contact for undergraduate and graduate students and parents with concerns and questions regarding student success. The AVP will also participate in the Care Management and Crisis Management process. This position routinely handles highly confidential materials, must be able to act independently, and perform all responsibilities with minimum supervision.

Building a welcoming and inclusive community is the foundation of the work we do as professionals working with students. Fully including people of diverse backgrounds and perspectives helps us all thrive by working together, focusing on our collective well-being, and helping students gain insight from their academic endeavors and real-world experiences.


  1. Supervise three (3) Directors and act as divisional liaison to the Interreligious Council through an identity-conscious lens while providing support of fiscal management, facilities, and programmatic efforts. Provide leadership for the development, implementation, and assessment of activities, trainings, and support services that significantly enhance a commitment to anti-racism and the experiences of minoritized students and community members. Support advancing strategic priorities for Student Affairs. Promote student success, diversity, equity, and inclusion programs, long-range strategic planning, and student care across campus. Proactively meet with students to address concerns and advocate for and amplify student initiatives. Provide guidance and support to students, student organizations; make referrals to appropriate resources and offices. Assist in addressing Community Concerns Response and Care Reports. Continually assess the campus environment through formal and informal contact/discussion, surveys, focus groups, and other forms of valuable data collection to identify and address student needs. (30%)
  2. Actively support the university’s commitment to diversity and inclusion to achieve and sustain excellence by embodying this commitment both as a personal value and as a professional priority. Provide consultative services to the university community related to identity, diversity and inclusion. Act as a resource to help sensitize and educate the Case Western Reserve University campus community to understand/appreciate students from underrepresented populations and their overall benefit to helping all students receive a well-rounded education. Provide ideas and guidance to the university and its initiatives focused on the needs of students. Collaborate with schools and other offices involved with programs to support the needs and experiences of minoritized students and community members. Collaborate and support initiatives within the university Office of Student Affairs, to educate and enrich the university community to appreciate the importance of building an inclusive, appreciative, and respectful environment. Work on identity, inclusion and diversity efforts on an ongoing basis with departments such as Admissions, Financial Aid, Undergraduate Studies, Student Success, University Health and Counseling Services, Disability Resources, Accommodated Testing and Services, and Post-Graduate Planning and Experiential Education who focus on recruitment, retention, and the success of students. Collaborate with Graduate Studies/professional schools to provide information to undergraduate students regarding opportunities for advanced degrees. Serve on university committees and special projects as necessary. Represent the university in both local and national communities. (25%)
  1. Serve as an active member in weekly and bi-weekly Behavioral Intervention Teams, CARE/Case Management meetings, emergency withdrawals, and other student-related meetings as appropriate. Provide non-clinical case management for students (and their families), faculty, and staff seeking guidance around a range of critical and complex student-related issues (i.e., academic, mental/ medical health, behavioral and personal). Provide care, advocacy, mediation, and support for students in crisis and non-crisis situations, including, but not limited to academic, personal, financial, and engagement issues, as well as issues of community safety, behavioral risks, ethnic relations, equality, and overall difficult situations. Assess the needs and behaviors of students in crisis, to determine the process the university should provide to the student for the student’s best interest. Serve on the Dean of Students emergency on-call rotation, daily, after-hours and weekends (24/7). (30%)
  1. Comprehensively and proactively evaluate and address student mental and physical health and wellness through an identity-conscious lens in close collaborations across divisions. Meet with students, staff members, and other individuals involved in student emotional/mental health crises to assess the situation and manage the process to render a decision on behalf of the institution regarding the student’s ability to remain on-campus. Consult with appropriate faculty, staff, administrators, and health-care providers to determine a student’s ability to return to the university after emotional or mental health crises and to establish criteria for their return. (10%)


  1. Represent all offices who focus their work at the intersections of identity along with the Dean of Students and the Division of Student Affairs at functions: open houses, student activity fairs, etc. (2%)
  2. Serve as a backup to Dean of Student staff members in their absence. (2%)
  3. Perform other duties as assigned by the associate vice president and dean of students. (1%)


Department: Daily contact with the university Office of Student Affairs, the Office of Multicultural Affairs, The Flora Stone Mather Center for Women, the Lesbian, Gay, Bisexual, and Transgender Center, and the Interreligious Council staff about programming and students who may be struggling academically, mentally, physically, or with personal issues.

University: Regular contact with Student Affairs, Graduate Studies/Professional Schools, Undergraduate Studies, University Health and Counseling Services, Residence Life/Housing, Greek Life, International Student Services, Human Resources, Office for Inclusion Diversity and Equal Opportunity, TRIO Access Programs, university Police, the Office of Equity, the Office of General Counsel and other university offices to gather information about students from the professionals in these departments who know of students of concern that may be struggling academically, mentally, physically, or with personal issues to coordinate efforts and discuss action plans for students who are on the Behavioral Intervention Team or students who are presented at the threat assessment behavioral intervention team. Investigate issues of diversity and discrimination, when necessary. Serve on committees and University task forces representing student opinions and views to staff, faculty, and alumni.

External: Frequent contact with parents, guardians, family members, emergency contacts of students, and community constituents when and where appropriate to notify the appropriate parties when a student withdrawals through the emergency withdrawal and return to campus policy, or to notify when a student is hospitalized or missing. Periodic contact with the following: local businesses, corporations and foundations; alumni; university circle institutions; neighborhood and community organizations; contractors; vendors; city offices; and parents where appropriate.

Students: Daily contact with undergraduate and graduate/professional students. Frequent contact and interaction with students on troubleshooting service issues, providing resources, as well as assisting students in crisis.


Direct supervision of the Director of the Office of Multicultural Affairs, the Director of the Lesbian, Gay, Bisexual and Transgender Center, the Executive Director of the Flora Stone Mather Center for Women and act as divisional liaison to the members of the Interreligious Council.


Experience: 8 to 10 years of progressive responsibility in higher education required. Experience directing a college or university department/program for underrepresented students preferred.

Education: Master's degree in an appropriate field required (preferably higher education).


  1. Commitment to working with diverse groups of individuals, including age, race, ethnicity, gender, gender expression, sexual orientation, socioeconomic and educational background and ability.
  2. Strong knowledge of the culture of higher education and the issues of access, inclusion, diversity, equity, and multiculturalism in higher education settings.
  3. Strong leadership abilities and excellent interpersonal and conflict resolution skills.
  4. A strong understanding of the complex nature of the first amendment and free speech in higher education as well as how to balance the role of a university agent while supporting students in their engagement in free speech and protest activities.
  5. Strong assessment skills and experience utilizing data on an ongoing basis to develop and adjust practice and programming in alignment with emerging best practices and student needs.
  6. Demonstrated ability to coordinate, manage, implement and evaluate multiple projects over varied timelines.
  7. Strong skills in project management, social perceptiveness to be aware of others’ reactions, and understanding why they react as they do.
  8. Ability to collaborate with and advise students, student organizations, faculty, and staff from all backgrounds and identities.
  9. Strong understanding /expertise in working with issues faced by underrepresented students.
  10. Strong facilitation skills to assist and craft professional development sessions for professional staff as well as lead student discussions.
  11. Ability to navigate complex personnel issues and mediate workplace conflicts and address performance challenges in a fair consistent and neutral manner. Ability to work with and supervise challenging personalities with competing interests and navigate confidentiality successfully.
  12. Experience with problem identification and reasoning; ability to develop original ideas to solve problems; experience with persuasion, leadership, and intercultural competence.
  13. Must be able to handle difficult situations and confidential information with sensitivity and professionalism.
  14. Must have familiarity with academic, personal, and health/emotional needs of university students.
  15. Demonstrated teaching and public speaking ability.
  16. Demonstrated team orientation and inclusive philosophy and excellent leadership skills.
  17. Excellent oral and written communication skills
  18. Grant writing experience.
  19. Strong computer skills including MS Office (Word, Excel, Outlook, and PowerPoint), Simplicity Advocate, as well as relational database experience.
  20. Strong marketing and presentation expertise in employer outreach to national and international organizations.
  21. An inclusive philosophy to support all university students, faculty, and staff.
  22. Ability to meet consistent attendance.
  23. Ability to interact with colleagues, supervisors and customers face to face.


General office setting: Must be available to work evenings and weekends as needed. Serve on the Dean of Students 24/7 on-call rotation.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

COVID Vaccination

Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: Applicants may contact the Office of Equity at 216-368-3066 / for information regarding religious or medical exemptions as an accommodation.


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