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Assistant Director - Retention Services

Oregon Tech
Oregon, United States
$46,000.00 - $54,000.00
Posted Date
May 26, 2022

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar
Employment Level
Employment Type
Full Time
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Oregon Tech’s Retention Services Department is seeking a qualified applicant to fulfill the role of Assistant Director. The Assistant Director of Academic Advising & Retention plays a key role in developing and implementing advising programs, supervising the team of professional advising staff, and advising students. This position supports management of the Klamath Falls, Portland Metro and Online academic advising teams and retention staff. As member of department leadership team, the Assistant Director will have a responsibility for ensuring exceptional equity-minded student support services that facilitate student retention, degree attainment, and satisfaction. In collaboration/coordination with the A/R Director, the Assistant Director liaisons with departments across campus (e.g., Admissions, Registrar, Institutional Research, Student Affairs, Academic Affairs and faculty) to identify, research, and implement specific retention goals. Will also work in tandem with the Director in the collection of data, creation of reports, and alterations to current program to better meet student needs.

In addition to these responsibilities, The Assistant Director is point of contact for Civitas, including implementation and software maintenance and coordinate technical assistance and training as needed.

Preferred Qualifications:

  • Master’s degree in management, program management, IT or related field.
  • Prior experience with CRM
  • Foundational knowledge of software and data skills

Additional Requirements:

  • Master’s degree in related field.
  • Experience with Banner, Canvas, Slate and Civitas
  • Excellent critical thinking, problem solving, and organizational and interpersonal skills
  • The capacity to multitask and manage multiple projects and assignments, often with competing deadlines

Special Instructions to Applicant:

Review of applications will begin on June 10, 2022. Applications will continue to be accepted after the review date until a sufficient applicant pool has been achieved or the position is filled. Therefore, at the discretion of the University, materials received after the initial review date may not receive full consideration.

To apply, visit:

Then, upload the following elements in a single electronic document to your application.
1. A cover letter indicating how your qualifications and experience have prepared you for this position.
2. A resume.
3. A copy of your unofficial transcripts.

AA/EEO Statement:

Oregon Tech is an Affirmative Action/Equal Opportunity Educator and Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring, or the terms and conditions of employment, on the basis of age, color, disability, marital status, national origin, race, religion or creed, sex or gender, gender identity or gender expression, sexual orientation, veteran status, or any other basis in law.
Oregon Tech is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Human Resource at 541-885-1028 or

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