TRIO Ambassador

TRIO Ambassador
Harold Washington College

TRIO Student Support Services (SSS) is a grant-funded academic support program sponsored by the U.S. Department of Education. Harold Washington College TRIO SSS is funded to support 160 students each academic year. Harold Washington College is in search of a part time TRIO Ambassador to join our team to deliver quality services to our student. Consider joing our team!

Eligibility Requirements:

• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States
• Applicants must be actively attending one of the City Colleges of Chicago
• Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes
• Applicants must be pursuing an approved educational credential, degree, or certificate
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
• All positions are “employment at-will”

Duties and Responsibilities:

• Under the direction of the assigned supervisor, the TRIO Ambassador acts as the CCC student representative to prospective students, current students, faculty, staff, and the public.
• Provides quality customer service to prospective students through campus tours or other visits.
• Helps guide prospective students in choosing to attend City Colleges of Chicago.
• Answers questions that students may have about student life at one of the City Colleges of Chicago
• Provides information about the re-admission, withdrawal and other academic transactions.
• Provides information to prospective students and sometimes other students about extracurricular activities.
• Participates in on-campus College recruiting activities.
• Copies materials used for recruiting activities, admissions, registration and orientation.
• Sets a positive/supportive introduction to the college for new and returning students.
• Attends training sessions as required.
• Adheres to the City Colleges of Chicago Customer Service Excellence Standards.

Minimum Qualifications:

• High School Diploma required or actively pursuing a GED at the City Colleges of Chicago
• Knowledge of City Colleges of Chicago
• Excellent oral communication skills.
• Excellent customer service skills
• Commits to satisfying internal and external customers.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative
• Good interpersonal skills with a positive attitude and demonstrably self-motivated.
• Prior experience in public relations is helpful, but not required.

We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago.

Harold Washington College , located at 30 East Lake Street in Chicago's Loop, is a student-centered institution that empowers all members of its community through accessible and affordable academic advancement, career development and personal enrichment. At HWC, employees contribute to the success of our students while enjoying competitive compensation and outstanding benefits packages. Build your future at City Colleges of Chicago and ensure more students complete their curricula - college-ready, career-ready and prepared to pursue their life’s goals. This is an exciting time in the history of City Colleges of Chicago (CCC), District 508, the largest community college system in Illinois and one of the largest in the nation.