Salary for Announcement
The salary range for this position is $62,000 – $75,000. The salary
of the finalist(s) selected for this role will be set based on a
variety of factors, including but not limited to, internal equity,
experience, education, specialty and training.
The above salary range represents the University’s good faith and
reasonable estimate of the range of possible compensation at the
time of posting.
Associate Director of Financial Aid Systems
Full Time Professional Staff
The Associate Director of Financial Aid Systems position assists
the Director of Financial Aid Systems in developing the
infrastructure of the student award process and pursues continuous
improvement of Banner and other automated systems and services used
by the Office of Financial Aid, Scholarships and Call Center (
OFASCC ). This critical position works collaboratively to deliver
service and support to OFASCC staff through identifying,
implementing and supporting automation needs within Banner as well
as other applications and systems.
While monitoring all aspects of Financial Aid and related or
contingent modules or functions in Banner, this position serves to
help coordinate and maintain the reporting, programming and
processing schedules pertinent to all automated systems and
services. The position tests and trouble-shoots existing, updated
and new systems and services as well as maintains the competency to
correct or recommend technical solutions. The Associate Director
assists in ensuring the integrity and quality control of data into
and output from the Banner system, including file exchanges with
the federal, state and third-party vendor entities. They will also
collaborate with the Manager of Compliance and Training to develop
and provide training for OFASCC staff of all updated and new
automated systems, processes and services, and participate in the
development of quality assurance assessments and support of OFASCC
This position reports to the Director of Financial Aid Systems. The
role may also directly supervise student, part time and/or
temporary employees and will likely work closely with consultants
under contract with the university. This position requires the
ability to deliver projects accurately and on time, and has
frequent contact with a number of campus offices and departments
including: Information Technology, Bursar/Cashiering, Admissions,
Registrar, Fiscal, Enrollment Management, Human Resources and
75% Systems Development and Support
25% Project and Other Duties
- Support Banner and other automated systems to assure accurate,
effective and timely processing of student aid applications,
documents and related or ancillary processes.
- Assist in researching and proposing procedural and automated
changes to improve accountability, workflow and efficiency of all
- Communicate potential problems, changes or systemic issues that
may impact current or new processes.
- Assist in all phases of the Banner and other automated systems
by maintaining a thorough working knowledge of these systems.
- Work closely with the OFASCC staff and the Director of Systems
to help them identify, develop and implement automation needs to
effectively manage their areas of responsibility.
- Monitor all phases of all automated systems to assure accurate
and timely operation and function (i.e. tracking, packaging,
- Coordinate the reporting, programming and processing schedules
of all automated systems.
- Test, trouble-shoot and resolve malfunctions/problems of
existing, updated and new computer programs or systems in a quick
and timely manner.
- Provide internal support for the monitoring and reporting
related to funds management and reconciliation processes.
- Ensure quality control of data into and output from the Banner
system as well as well the transfer of information to and from the
Department of Education and other entities.
- Serve as a liaison/contact person between the OFASCC and
Information Technology by maintaining effective working
relationships, attending meetings and representing the OFASCC on a
variety of committees. manages office communication plan and
related systems, ensuring effective, modern, student-friendly
- Maintain a strong working knowledge of federal, state and
institutional policies and procedures which govern all aid programs
by staying current via Dept. of Education and professional
organization handbooks, journals, communications, list serves and
- Maintain thorough, accurate and updated written policies and
procedures for all functions of this area as well as a functional
calendar for system updates, patches projects recurring
maintenance, annual system set-up, etc.
- May assume the duties of Director of Financial Aid Systems when
the Director is unavailable.
- Collaborate with Director of Compliance to develop and provide
thorough and timely training for new and continuing staff of
existing, updated, and new automated functions.
- Analyze, plan and support successful system-based
- Develop and maintain policies and procedures on principal job
- Support and engage in anti-racism efforts pursued by the
Enrollment Management Division.
- Experience collaborating and working on teams
- Previous financial aid or higher education experience
- Previous experience creating efficiencies with current
- Experience trouble-shooting and resolving malfunctions/problems
of computer programs or systems in a quick and timely manner.
important Note: Successful applicants will ensure their resumes
clearly demonstrate that their work experience describes how they
meet all required qualifications.
- Ellucian Banner experience
- Ability to maintain a high level of professionalism at all
- Bachelor’s degree in the areas of computer science, business,
management or related field or five years of professional
experience in the financial aid industry
- Four years or more of professional experience in the financial
- Programming experience in SQL or other programming language
Experience using, updating and managing Ellucian databases,
- Project Management experience
Work may include occasional evening and weekend hours
Open Until Filled
To ensure full consideration, applications must be received by
Special Instructions to Applicants
Please see Special Instructions for more details.
IMPORTANT : In order to be considered as an applicant you must
apply via the online application system,
References refers to a list of three professional references and
their contact information.
Official transcripts will be required of the candidate selected for
Talent Team Representative
Talent Team Representative E-mail
MSU Denver is pleased to offer our current and potential employees
a wide array of benefit options. To learn more, please visit the
Employee Benefits Offerings
Metropolitan State University of Denver is a unique,
access-oriented campus community that values diversity, equity, and
inclusion in all its forms. Our student population consists of
nearly 50% first generation students and over 45% students of
color. We are a designated Hispanic Serving Institution located in
We create an equitable learning and working environment in concert
with individuals who consistently demonstrate commitment to equity
and inclusion. We greatly value the diverse identities and
perspectives of our students, faculty, and staff and recognize that
in order to achieve a just and equitable society, diversity must go
beyond simple representation. It requires critical inquiry and
dialogue and a commitment to action. We strive to provide a culture
of belonging for all community members to achieve personal and
MSU Denver is committed to creating and fostering a work
environment and culture of belonging; we are proud of the work our
employee affinity groups contribute to our culture. For more
information on our employee affinity groups please visit this