Community Service Officer
- Employer
- Northeastern University
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- May 25, 2022
View more
- Position Type
- Administrative, Business & Administrative Affairs, Safety & Security
- Employment Level
- Administrative
- Employment Type
- Full Time
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Community Service Officer
About the Opportunity
Position Summary:
Community Service Officers (CSOs) are non-sworn security officers assigned to patrol or front desk duties in support of all aspects of agency operations. CSOs may assist in all police department functions but do not have the authority to make a full-custody arrest, use handcuffs, or carry a firearm.
About the Opportunity:
The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve.
Click here to see what it means to be a member of the NUPD family.
Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.
Responsibilities:
- Patrol buildings, grounds, and environs of the
University
- Respond and perform access control duties including securing
and/or unlocking academic buildings for faculty, staff and
students
- Respond to fire, smoke detector, and security alarms
- Provide non-emergency medical escorts to area
hospitals
- Provide safety escorts
- Fill front desk assignments
- Answer non-emergency calls for service
- Receive and fill out property receipts for lost and found
items
- Other duties as assigned
Qualifications:
Mandatory Job Requirements
- High School diploma or GED equivalent
- Massachusetts Driver's License
- Willing to work varying shifts and flexible hours, including
weekends and holidays
- Will be required to pass a comprehensive background check, drug
screening, and psychological exam
- Strong written and oral communication skills with an aptitude
for problem solving and customer service
- Ability to exercise discretion, use good judgement, and act
quickly in emergency situations
Work Environment & Physical Demands
- This position is an essential personnel position which requires
working in a variety of situations including during holidays,
weekends, day/evening/night shifts, forced overtime, and in a state
of emergency
- Must be able to: sit or stand for long periods of time; walk,
run, climb, bend, stoop and lift weights proportionate with need to
perform medical assistance; wear a uniform and equipment, and
operate a motor vehicle
Preferred Qualifications:
- Previous security experience preferred
- Familiarity with Windows based software preferred
Additional Information:
Selection Process: The NUPD conducts a rolling application process for the Community Service Officer position. Each hiring cycle remains active and open until all available positions have been filled. This position requires a panel interview, criminal background check, drug screening, and psychological exam. Once initiated, the selection process takes approximately 3 months. If at any point during the selection process you are notified that you are not moving forward, applicants may reapply in the future.
Position Type
Safety and Security
Additional Information
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Community-Service-Officer_R104667 jeid-bf2971f4f09ebf47aef642534d4c29b5
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