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Howard Community College
Maryland, United States
Salary Not specified
Posted Date
May 24, 2022

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Position Type
Administrative, Business & Administrative Affairs, Technology Administration/Other
Employment Level
Employment Type
Full Time
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A Programmer/Analyst at HCC is responsible for systems analysis, design, programming, implementation, operation, and user liaison functions supporting the college's administrative information system. Hybrid work potential, but subject to change based on HCC's needs. Responsible for systems analysis, design, programming, implementation, operation and user liaison functions supporting the college's administrative information system.
  • Design, develop, test, debug, implement and document complex computer programs.
  • Modify existing programs and procedures, to meet new user requests, regulatory requirements, and impacting vendor-supplied upgrades/modifications.
  • Analyze user application/programming requests and develop/recommend solutions and time estimates.
  • Provide programming and problem resolution assistance to members of the programming and operations staff.
  • Perform data analysis to address data discrepancies, identify data clean-up initiatives, improve system performance, and maintain data integrity between interfacing systems.
  • Manage and support configuration settings between interfacing systems, ensuring accurate and direct transmission of data.
  • Serve as user's point-of-contact for data warehouse support.
  • Write and execute ad hoc queries for multiple database types.
  • Support Web applications through HTML changes and publishing.
  • Work with third party vendors in the receipt of software and documentation to assess and document impact to in-house operations and functionality.
  • Develop and produce mandatory reports for state agencies.
  • Document automated applications. Develop flow charts and block diagrams.
  • Develop proposals, feasibility studies and programming specifications.
  • Prepare production procedures for computer processing.
  • Develop user documentation.
  • Provide technical support to functional departments.
  • Design file structures, audit trails, reports, test databases, and data backup and recovery procedures.
  • Recommend changes/enhancements that improve program performance and/or application processing.
  • Support use of Ellucian products and services.
  • Function as a member of the development team in departmental application testing and implementation, taking initiative and responsibility when required.
  • Direct system maintenance at the applications level.
  • Provide guidance and assistance to user community during implementation of new processes.
  • Assist and advise users in report generation.
  • Provide day to day operational support for end users.
  • Assist in planning work schedules and setting priorities for system and application changes and upgrades.
  • Attend and participate in project review meetings and discussions.
  • Serve as project leader for specific individual work deliverables.
  • Serve as an AIS representative on committees and at departmental meetings.
  • Maintain an awareness of the latest IS technological trends and developments.
  • Utilize call tracking database for helpdesk calls and as a knowledge base.
  • Perform other duties as assigned.
  • BS degree in information systems, computer science or related field and 2 years experience as a programmer or an equivalent combination of education and experience.
  • Knowledge of relevant system and database software and programming languages.
  • Familiarity with basic system administration tools and processes.

  • Good interpersonal skills.
  • Ability to work with a significant level of detail.
  • Ability to work with a high degree of independence.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to maintain strict confidentiality.
  • Regular attendance is a requirement of this job.
  • Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.


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