Financial Aid Counselor
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Financial Aid Counselor
Department: Office of Financial Aid
Reports to: Director of Financial Aid
Status: Full-Time, Benefit Eligible
Location: Lisle Campus
Position Summary: The Financial Aid Counselor is responsible for
receiving, evaluating, and verifying student data to award federal,
state, institutional, and outside financial aid funds in compliance
with federal and state regulations, policies and procedures. This
position is responsible for counseling students on matters of
financial aid eligibility, and for providing necessary information
regarding student financial assistance programs to various
constituencies. The Financial Aid Counselor is responsible for
providing comprehensive financial aid services to students enrolled
in the Benedictine University traditional and non-traditional
Essential Job Responsibilities:
1. Packaging- Perform complex financial aid processes, such as
determining student aid eligibility, packaging students, certifying
loans, all the while maintaining accurate financial aid
documentation to ensure compliance with federal and state
2. Counseling - Advise students about their financial aid
eligibility. Explain the application process, aid programs, costs,
indebtedness, money management and financial planning;
individualize information to the particular needs and situation of
3. Serve as School Certifying Official for VA Benefits – Assist
veteran students by serving as a liaison between the student and
VA. Aid veterans with the application process and answer questions
related to VA benefit eligibility and the overall VA benefits
process. Certify assigned students’ VA benefits to ensure payment
is received a timely manner. Complete annual training to remain
current on VA rules and regulations and assist with the annual VA
4. Verification & Special Circumstances - Evaluate, review, and
assess financial documents in accordance with federal guidelines to
determine financial aid eligibility and/or to make professional
judgement decisions for increased Title IV aid, state, and
university aid eligibility.
5. Direct Loan and Alternative Loan Processing – Ensure timely and
accurate disbursement of loan funds by reviewing eligibility
criteria at the time of scheduled loan disbursements. Review and
process applications and certification requests for students
requesting alternative student loans. Contact students to discuss
alternative loan options and process.
6. Student Notifications – Send hard copy and/or electronic
notifications to students regarding; award letters, verification
documents, entrance counseling and loan disbursements.
7. Research and Implementation – Attend training in person and via
webinar and review information disseminated by State and Federal
agencies and professional organizations to keep abreast of changes
and updates to regulation. Update departmental policies and
Campus Events - Participate in various University recruitment
functions throughout the year such as open houses, advising &
registration information sessions.
Professional Development - Keep current with all federal and state
regulations and institutional policies by participating in training
opportunities throughout the year. Research and evaluate the impact
of any regulatory changes and make change recommendations current
policies and procedures
Interacts with students and lenders, employers, donors, guarantee
agencies and/or staff to resolve issues.
Interact and work in a team environment with other office staff to
ensure workload is complete.
Performs other related duties as assigned.
Education: High School Graduate/GED Required, Bachelor's Degree
Experience: 2 years in financial aid at a post-secondary
institution setting and excellent customer service.
Specific Skills: Must be proficient in the Internet and
Windows-based software including Microsoft Word and Excel; provide
exceptional customer service; Complete moderately complex
administrative paperwork and make administrative/procedural
decisions and judgments; Manage data files; Work within a group or
Specific Knowledge, Licenses, Certifications: Yes. Full knowledge
of the current guidelines and regulations of Federal, State, and
military financial aid processes. Use of FSA or EDE, NSLDS, CPS,
and COD Online familiarity preferred. Prior PeopleSoft SMS and VA
Once experience is highly encouraged.
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms. This position requires the
ability to occasionally lift office products and supplies, up to 20
pounds. Use of computer screen, phone and customer service. May
require bending, or sitting for long periods of time. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Per Gov. Pritzker’s Executive Order proof of vaccination or weekly
COVID-19 testing is required.
Travel (If applicable): No
Supervisory Responsibility (if applicable): N/A
Working Conditions: Normal office environment
Training: Must complete all trainings required by Benedictine
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire. Per Gov. Pritzker’s Executive Order proof
of vaccination or weekly COVID-19 testing is required.
Benedictine University is an Equal Opportunity Employer.