Director, Administrative Services

Reporting to the SVP, Strategy & Operations, the incumbent provides high-level administrative support to facilitate coordinated, timely, and efficient office operations. This individual is a liaison to, and regularly interacts with, a variety of constituencies across and external to The College.  Provides direction to the planning and centralized operational management of the Strategy and Operations office and Centers of Excellence.  

Position duties vary and are often unstructured, requiring the ability to be self-directed, plan work methods and organize necessary resources. Provides support services necessary to accomplish the work of the Strategy, Operations, and Centers of Excellence offices.  Requires regular interaction with other departments across The College, including the Executive Leadership team and Center Executive Directors.
 

Essential Functions  

Provides business and administrative support to the Centers of Excellence and other Strategy and Operations areas of responsibility Maintains knowledge of Center initiatives and activities and provides coordinated support as required Assists with strategic and operational planning, meetings, events, and special projects as needed Works with internal and external teams and key stakeholders on special projects and initiatives Ensures efficient and effective communications and information transfer Serves as liaison between Strategy & Operations office and other College departments Supports communications for the office to the College, Board on a regular basis Maintains the priority project list and follows-up to ensure risks get addressed Light Project Management Review revenue and expense reports for the center and help manage department budgets, purchasing requests, payments, agreements, and some negotiations and contracting Coordinates schedules, meetings, logistics, and materials; and records minutes as requested Manages Strategy & Operations office and maintains SVP calendar  

  Required Qualifications & Competencies

Bachelor’s degree in business or related field and 5-7 years of high-level administrative experience, or a combination of education and experience

Proven experience supporting senior staff members

Ability to manage projects, people, events, policies, and priorities

Highly organized, conscientious, and efficient

Ability to perform and prioritize tasks with good judgment and limited supervision

Strong verbal and written communication and interpersonal skills

Advanced organization and problem-solving ability

Working knowledge of Microsoft Office Suite of products, PCs, and applicable software, including Word, PowerPoint, Excel, and database applications

The American College of Financial Services is committed to applying financial education through teaching, research, and innovation in program delivery and design. As a nonprofit, accredited education institution, our courses are researched and written by a faculty of the nation's top thought leaders in personal finance. To learn more, visit The American College.

In policy and practice, we encourage diversity and provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We are committed to maintaining a welcoming and inclusive environment. The American College implemented a COVID-19 vaccine mandate which requires all Faculty and Professional Staff to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.

This position is based in our King of Prussia, PA office under a hybrid model.