Manager, Career Services Outreach & Special Programs

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community
• Values intellectual curiosity and innovative teaching
• Is attracted by the college mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for under-represented populations
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Manager, Career Services Outreach & Special Programs

Job Description Summary:

Responsible for the oversight, management, and success of outreach initiatives and special programming to achieve career services objectives and goals. This position directly supports
the advancement of equitable career and employment outcomes for priority populations.

Job Description:

Description of Duties & Tasks

1. Responsible for the oversight and success of career services outreach initiatives and

special programming ; identifies opportunities for improving service delivery methods

and procedures; provides recommendations concerning process changes, reviews with

appropriate management staff, and implements improvements.

2. Designs, implements, and evaluates proactive intervention, retention, and support

activities for career services special programs and programming with heightened focus

on equitable outcomes for disproportionately challenged and underserved student

groups; provides measurable outcomes associated with student employment and

career goal attainment.

3. Oversees the coordinating, planning, and implementation of career programming and

outreach activities including training of staff and colleagues, scheduling supportive

interactions with internal and external stakeholders, and organizing attendance at

events supporting career readiness initiatives that focus on increasing employment

outcomes, THECB cohort efforts, and closing equity gaps.

4. Supervises, trains, coaches, directs, coordinates, and disciplines special project staff

and student workers while adhering to organizational human resource policies and

procedures as well as related employment laws. Recommends hire and termination

personnel actions for positions supervised.

5. Prepares and presents various reports and other necessary correspondence;

supervises the preparation and maintenance of related reports, records, and files;

ensures the proper documentation of activities.

6. Tracks, collects, analyzes, and produces reports on student career intent and career

outcomes.

7. Participates in the development and implementation of marketing, communication,

and advertising strategies to promote assigned programs/programming, projects, and

services; serves as a liaison to the Student Affairs Communications and College

Marketing Offices. Ensures district-wide consistency of front-line career services

communications under the guidance of the Career Services Director.

8. Develops and maintains partnerships with internal ACC departments and organizations

with the intent of streamlining access to career services program opportunities for

student groups such as Career Scholars and other identified priority groups.

9. Monitors project data collection of outreach efforts. Monitors student access and

retention data and assists in the development and implementation of outreach

programs by incorporating data analysis and current research.

10.Participates in institutional committees and training related to student success and

retention goals that enhance opportunities for ACC students. Serves as an active

member of the college-wide Career Services Committee.

11.Maintains and applies up-to-date knowledge on legislation, state-wide, and National

Association of Colleges and Employers (NACE) policies that impact student career

readiness.

12.Serves as a communication liaison for recruitment and outreach efforts with students

regarding retention and student success services; works collaboratively with internal.

Knowledge

• Understanding of the importance of cultural competence in promoting student success and equity.
• Supervisory principles, practices, and methods.
• Student support services.
• National Association of Colleges and Employers (NACE) standards.
• Current best practices in college career and transfer services, advising, and coaching strategies.
• Principles and practices associated with Servant-Leadership.

Skills

• Effective application of labor market information to academic programs for advising
• purposes.
• Excellent interpersonal communication and presentation skills.
• Effective organizational and program development skills.
• Ability to effectively communicate with a wide range of individuals and constituencies in diverse contexts.
• Ability to gather, interpret and communicate the results of quantitative and qualitative statistical data.
• Ability to utilize required technology programs used by career services.
• Strong leadership skills promoting excellent customer service in the handling of student career services.
• Ability to build a supportive culture of collaboration, connection, and care in a manner that improves communication and transparency for the operations of student access and success.

Technology Skills

• Career services specific technologies and platforms utilized by the College such as Indeed, Jobscan, LinkedIn, Big Interview, and Handshake, YouScience, Focus2, Career Coach, etc.
• Demonstrated proficiency using computer applications, presentation technologies, interactive video and meeting technology, or other current learning technologies for effective training at the community college level.
• Use a variety of spreadsheet, word processing, database, and presentation software.
• May also use social media, work with design platforms and update program webpage.

Required Work Experience

Two years related work experience.

Required Education

Bachelor's degree.

Special Requirements

Valid Texas Driver's License and reliable transportation needed for local Austin area travel.

:Physical Requirements

• Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Number of Openings:

1

Job Posting Close Date:

June 3, 2022

ACC Benefits Overview

Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

EEO Statement

The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

Clery Act

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .